Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.12

4.1 Rating 681 Reviews

75 %

of reviewers recommend Gigi Pip

4.1

Based on 681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

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“Excellent product”

Helpful Report

Posted 4 months ago

“I absolutely love my Gigi Pip hats. I would love to have the Monroe & Amelia in RED, BURGUNDY & EMERALD GREEN. CUSTOMER FOR LIFE!!”

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Posted 4 months ago

“I paid extra for return insurance (on top of $8.99 delivery. Hat, in person, was more gray than green and was too small. Now I am told I have to pay another $6.00 restocking fee. To return the hat, I am out $20.00. I will not purchase from this company again.”

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Posted 4 months ago

“Literal perfection! Fits great and is the perfect color!”

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Posted 4 months ago

“I was sent the wrong size hat. I sent an email over a week ago with no response. I sent a text in hopes of connecting with someone, a couple of days later CS said to go to the return portal. The portal rejected my request. I sent another text asking for help on how to exchange for the size I should have been sent and still waiting for a response. If you ask that I send an email to reach customer service, customer service needs to read them and respond. . A week into this and I am still waiting for help.”

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Posted 4 months ago

“Hats are beautiful. Just not big-head friendly.”

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Posted 4 months ago

“I never received my order and reached out multiple times about it and no one has gotten back to me. Very poor customer service. And I was so excited for me new hat…”

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Posted 4 months ago

“I ordered this second hat because I get so many compliments on the first one. The hats are of the best quality ever. I love how I look and how I feel wearing Gigi Pip hats”

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Posted 4 months ago

“I love this company. I was wearing traditional "church" hats when I go to church, but wanted something to fit my age, 70. When I saw the hats with short brims, I fell in love and have ordered my Sunday hats exclusively from GiGi Pip. Love it! :-)”

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Posted 4 months ago

“I absolutely love it!!”

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Posted 4 months ago

“My FAVORITE hats. I have the Teddy Cattleman in 4 colors -- they're beautiful, comfortable, and high quality!”

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Posted 4 months ago

“I have fallen in love with the many hat styles of Gigi Pip! My niece introduced them to me and the relationship has been quite successful! I’ve purchased several hats and beanies and look forward to wearing my newly acquired Rhett Straw Cowboy hat to an upcoming rodeo show. Keep the great styles coming Gigi Pip!!”

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Posted 4 months ago

“1) the hat got damaged in shipping because it wasn't put in the cardboard hat stand to protect it in the box. 2) I paid the extra $4. 3) I need to fix my new hat myself. 4) if that doesn't work then, mail it back to you for an exchange. Or 5) just order another new hat so that I don't miss wearing the hat for an event I have on the 26th. I have been a long time customer of Gigi Pip. I'm so disappointed in your shipping & customer service.”

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Posted 4 months ago

“Great style hat with exceptional quality!”

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Posted 4 months ago

“I’ve now ordered five hats from GiGi Pip. I have to say my most recent has been a true disappointment. My order was placed on 3/9/26 and I still haven’t received my hat. I made phone calls and numerous messages to only receive a response that has not helped. Because I have not received my hat, I’ve asked for a refund. Still no response. One would think because of the amount of business I’ve already done with GiGi Pip better customer service would have been shown, but not so. It’s obvious I’m a fan of the merchandise, but the customer service is horrible.”

Helpful Report

Posted 4 months ago

“I had such a wonderful experience with Gigi Pip! Trinity helped me customize my cowboy hat, and she truly brought my vision to life. Every detail I asked for, she made happen with care and precision. When my hat arrived, it was absolutely beautiful—better than I even imagined. I’ve received so many compliments on it already! Thank you, Gigi Pip, for such an amazing product and experience.”

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Posted 4 months ago

“My sister told me to check out this site and I'm happy I did! Excellent quality! I bought 4 hats and love all of them!”

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Posted 4 months ago

“The hats are show stoppers. Every time I wear a hat I get some many compliments and ask where to buy. They are amazing!! I have several and each one I absolutely adore”

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Posted 4 months ago

“I've yet to receive my item and I've called, text and sent an email with no response. Right now I can't recommend this company or their products to anyone.”

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Posted 4 months ago

“I love my hats from Gigi Pip!! I received so, so many compliments when I wear them!”

Helpful Report

Posted 5 months ago

Gigi Pip is rated 4.1 based on 681 reviews