Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.12

4.1 Rating 419 Reviews

76 %

of reviewers recommend Gigi Pip

4.1

Based on 419 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

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“Excellent craftsmanship!”

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Posted 3 months ago

“Love the hat; it’s chic and casual. Love it.”

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Posted 3 months ago

“I absolutely love the Gigi Pip hat brand. Their selection and quality is simply amazing and no matter what you select you can't go wrong.”

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Posted 3 months ago

“I love the hats so darn much.”

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Posted 3 months ago

“Love the quality and selection of hats. Never disappointed. Wish I could afford all the hats I want at once. There have been times when I didn't purchase right then and when I went back they were sold out!”

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Posted 3 months ago

“I was so skeptical because I had never heard of this company. I decided to give it a try and ordered a few hats. All 3 of my hats superseded my expectations. The quality is outstanding and shipping was so fast! I’m delighted with my purchase and can’t wait to rock my hats all summer and winter long!”

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Posted 3 months ago

“Great prices and quality hats and hat bands. Shipping is super fast.”

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Posted 3 months ago

“I just purchased my 4th Gigi Pip hat. I absolutely love all of my hats from Gigi Pip. The hats are high quality, stylish and reasonably priced. I also have contacted customer service multiple times, and I am impressed with the quick response times and effective solutions/answers. I have found my hats and my hat peeps :)”

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Posted 3 months ago

“Everything I imagined and more. Fast service. Quick shipping. Beautiful packaging.”

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Posted 3 months ago

“I love all my Gigi Pip hats! The quality is phenomenal and I love how adjustable they are. I will only wear Gigi Pip”

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Posted 3 months ago

“There is no customer service. I received a hat that is too small and despite buying a "return/exchange" - I only receive promotional emails. HORRIBLE CUSTOMER SERVICE! I paid for expedited shipping which is most likely why the delivery was on time.”

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Posted 3 months ago

“The hat is beautiful but I think they need to improve their packaging so the hats don’t get damaged during the shipping process. The package needs more stuffing or a secure base and inflated plastic or something to protect the hats from being misshaped or dented. My hat was damaged when it received it.”

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Posted 3 months ago

“Gigi Pip was one of only two sites I found that offered an extra small hat size. Ordering was easy and delivery was quick. I am very pleased with the hat. Would definitely order from this company again.”

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Posted 3 months ago

“The best hats EVER!!! Quality, style everything 👌🏼”

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Posted 3 months ago

“Love Gigi Pip, they have hats for every season and occasion.”

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Posted 4 months ago

“Received a damaged hat on April 11—no response, broken link, slow and little communication to fix the issue.Horrible service. I’d give negative stars if I could solely on customer service.”

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Posted 4 months ago

“I love Gigi Pip hats, I have 4 of them. However the customer service department leaves a lot to be desired. Nobody returns emails, and the chat bot is worthless. I finally found a phone number for the office / SLC store but that led me nowhere. You guys have to get your customer service and returns thing together.”

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Posted 4 months ago

“I LOVE my new hat! I'm 66 and have decided that hats are my new thing, so thank you Gigi Pip! The fit is perfect! The style is perfect! The color is perfect, and the price was very reasonable for my limited income and budget, and it seems like a well made, good quality hat, although I'm no expert. I'll definitely be ordering more Gigi Pip hats!”

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Posted 4 months ago

“I bought the Maude Wide Brimmed Fedora as "Blemished" thinking it would have one minor flaw, as stated in the description. The hat is unwearable. The stitching is completely off, making the hat lopsided so it looks ridiculous when I wear it. The top of it is completely stained with something so not even a white color as well as random black smudges around it. I wish I didn't purchase this and there's no returns.”

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Posted 4 months ago

“Obsessed! They really nailed timeless cowgirl energy with a modern edge.”

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Posted 4 months ago

Gigi Pip is rated 4.1 based on 419 reviews