Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.17

4.2 Rating 540 Reviews

76 %

of reviewers recommend Gigi Pip

4.2

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the hat.”

Helpful Report

Posted 1 month ago

“Better than the pictures. My 2 hats were amazing. Gorgeous! The travel bag!! I love it! Super fast shipping, great follow up! I will definitely be shipping again!”

Helpful Report

Posted 1 month ago

“I’ve only worn the hat half a day and it’s already coming apart!! There are bits of straw sticking out throughout the hat. This shouldn’t be happening especially if they’re charging these prices. What is your return/exchange policy for defective products?”

Helpful Report

Posted 1 month ago

“So far I only have 3 hats (not enough) . Love them like my children. Never have to worry about my hair. I get compliments every time I wear them. Thank you”

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Posted 1 month ago

“Love everything in and about this store. Never disappointed with my product, and love the fact that they are size inclusive.”

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Posted 1 month ago

“Not a reliable supplier. They did not deliver the goods I ordered and paid. They don't answer phone calls. They don't answer emails. The contact data they provided American Express with is wrong. They answered a text message stating I should contact their shipment provider for their non-delivery. Their shipment provider stated I am not their client.”

Helpful Report

Posted 1 month ago

“Obsessed with this hat! I was on the hunt for the perfect western-style hat for a recent trip to the National Finals Rodeo in Las Vegas, and this one exceeded all expectations. I even placed 2nd in a fashion competition sponsored by Fashion Posse and Palms Casino while wearing it. Such a statement piece!”

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Posted 1 month ago

“Love the Merlot color. The fit is good. Can always adjust it. Get many compliments”

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Posted 1 month ago

“I really can't write a review on Gigi Pip because I received a hat smaller than I ordered. I ordered a 61 and received a 59 instead. I wear an XL / 7 5/8s, BUT you sent me an "M/L". If you make good on this botched job of yours, I will rate you MUCH HIGHER!”

Helpful Report

Posted 1 month ago

“Haven’t Wore The Hat Yet, But It Is Sharp & Right Color Red That I Expected!”

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Posted 1 month ago

“Great hats”

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Posted 1 month ago

“I’m literally ordering these for the second time (after losing my first pair) because I love them so much. They compliment all face shapes and are polarized. Love all their products!! Everything I order is always high quality and you can tell based on how the materials used feel and how long they last. So happy that they sell hats and accessories now!”

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Posted 1 month ago

“Love this company! Never shopped before but going to from now on. Very good quality.”

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Posted 1 month ago

“this hat is so fly!!!! currently on the site trying to decide my next purchase”

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Posted 2 months ago

“VERY VERY PLEASED WILL ORDER THE RED COWBOY HAT SOON”

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Posted 2 months ago

“Had a great experience!! Super helpful customer service. I was missing an item in my shipment, customer service responded via text quickly and reshipped my missing item without hesitation. Super happy with my purchase and super happy with the Gigi Pip team!!”

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Posted 2 months ago

“They sent me the wrong color item. I emailed and they never responded.”

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Posted 2 months ago

“I love the quality of all of my Gigi Pip hats collection! I continually get stopped and complimented any time I’m wearing one of her hats!”

Helpful Report

Posted 2 months ago

“I hope you like your order, if not there’s a restocking charge. After returning my hats and getting the confirmation they received them it took 2 months to receive my return credit, You can’t call, there’s no one to answer your phone call. So after numerous emails and finally telling them I’m contacting my credit card company I received my credit. I bought these hats on steals and deals. What a hassle! Never again!”

Helpful Report

Posted 2 months ago

“Great quality and I was pleasantly surprised with how quickly I received my order. I will definitely be ordering again! 💜”

Helpful Report

Posted 2 months ago

Gigi Pip is rated 4.2 based on 540 reviews