The product is simply beautiful and pricy. There was a shipping issue with my order and only after making a fuss was it addressed and solved. The customer service was then satisfactory. My order was redirected to the correct address. My friend thanked me for the flowers and remarked “thank you for being such a thoughtful friend”. After spending a $1 shy of $100 for the gift I would have been much happier hearing how much she “loved” the flowers. I saw the product on line and thought how breathtaking they are....and so are the prices ! I think for the amount spent it should have been bigger? Dressed up a little? Much better than 4 blooms in a very small box!? You have a gorgeous product for the rich and famous! I would be a regular but can’t afford most of your selections. 💔