I have never, ever had a bad experience with Glam. I've bought several sets of extensions and they are airways great quality, fast shipping and the color match you guys did for me was PERFECT!!!
I did return one set of wefts recently because my hair dresser could not make them work (long story). I since found a new hair dresser. Lol
The return process was easy and I was refunded quickly. I just purchased more today. :)