This whole experience has been a joke. I purchased hair for an over night shipment and paid extra for that only to receive close to my order. Ordered 3 packs of ash blonde tape in extensions and got two packs of brown clip in extensions. So completely off. I call and the lady I spoke to was nice told me she would fix it. Now I still DONT have my hair when they said they would over night their own fuck up. Never got offered reimbursement for my shipping I overnighted. But will ask me to go out of my way to send the hair THEY fucked up on back. Would have never ordered from here again if i didn’t need it when I ORDERED It for.