Bought my engagement ring with Glamira 4 years ago. It broke after 1.5 years which Glamira fixed. They did send it to the wrong address but luckily the person living there contacted me. My ring broke again this year and I sent it back. Glamira refused to fix it so I asked for it to be sent back in July. They again sent it to the wrong address again and I was told from the shipping company they would return to sender. From August I have been emailing to check the status of my ring which I have been told to be patient... 3 months have gone by and no ring/ no refund. Really appalling costumer service to not care that you have lost my ring.