FRAUD with their returns - Return delivered, but Glamira refuse to collect the package back.
I made order of jewellery, with order no. 5332070257. Then after I received the product and I was not satisfied, I wanted to return the item, so followed all their return instructions... Then, when I sent the package back and checked the return shipping tracking information some days after, I found that the PACKAGE WAS DELIVERED BY DHL TO THEIR PLACE, BUT NOT COLLECTED BY GLAMIRA, SO IT WAS SENT BACK TO ME!!! (tracking no. is CU007165579SK, feel free to check to see).
It seems that their return address does not exist, or they just don't want to get the return package because they don't want to give the money back - which is criminal, based on the official business conditions and European business law.
I wrote them multiple messages about this problem, tried to call them, but there was no response at all.
It seems to me now that they are doing business in the way of criminal activity, they deceive customers, and so I would soon probably report them on available European authorities and also local state police office.
I already informed my bank about this fraud and so maybe they will help me to get my money back, with "chargeback" possibility.
For possible customers: I STRONGLY DO NOT RECOMMEND THIS SHOP, you can read above why...
For GLAMIRA: If you somehow see this and want to fix this bad situation, please finally check my order 5332070257 and send me back my money. I did all I should for return and you are acting like you do not exist.