Terrible Experience with Glamira's Customer Service and Return Process
I am deeply dissatisfied with Glamira's appalling customer service and the complete lack of communication regarding my wedding ring resize order.
Despite their website stating a 25-business day return process, I returned my item on December 19, 2024. Today, on January 28, 2024, I still have no information about the status of my return. The customer service team is unresponsive, offering only generic, copy-and-paste apologies without taking any meaningful action.
This negligence is especially distressing given the importance of the item. My wedding ring, a symbol of a significant life event, is being handled with a shocking lack of care and transparency. I caution others against using Glamira's services, as my experience has been nothing short of a customer service nightmare.
Where is my ring?!