If I could give this a 0-star review, I would. The quality of the dress is horrible, and the pictures do not resemble the dress I received. After reaching out to customer service, they begin the message with "We reserve the right not to accept the returns." If I have to pay shipping AND a restocking fee, why can't I just return the dress without having to jump through hoops as far as taking pictures of the packaging with the label, packaging the dress came in, as well as the dress itself, to prove that the dress is not for me? Do not make the same mistake I did, DO NOT order from this site. To add, I received an email from their customer service team stating that they want to give me a 15% refund. This is the WORST experience I have ever had with any company.