“PLEASE READ ENTIRE POST BEFORE BUYING FROM THIS PLACE. IT WILL BE WORTH THE READ.
Glamlora is an absolute FRAUD company who will be reported the IRS and Federal Government OIG for investigation. I placed an order 1st order ever and it took them way longer than stated to deliver the dress. When it came to me, it was inside out, no tags and IS NOT true to size. The lace on the dress is unravelling and I immediately reached out to them (same day) it was delivered and it took them longer than one day to respond. I was told they will get back to me if the team approves my return. I received an email 2 days later stating my 3 options (below).
We acknowledge your return request, and to facilitate the process, we're pleased to offer you some options:
Option 1: Partial Refund
Get 15% refund of the product price.
Keep the item for future use, resale, or alterations.
Option 2: Gift Card
Get 50% of the product price as a discount for your next order.
Keep the item. See Return Policy for details.
Option 3: Extra Fabric for Alteration
Pay $10 shipping to receive free matching fabric.
Recommended based on past cases where customers solved size or fit issues through local tailoring or creative reuse.
Kindly inform us of your preferred option, and we'll proceed accordingly.
Thank you for your understanding.
I responded back (same day) and said I want a full refund. No response from this company.”
“The dress came on the earliest date that it was expected to come and the material is so nice and heavy and comfortable!!! The colour also is so so niceeee and pretty”
“The efficiency and professionalism they demonstrated played a key role in resolving my withdrawal issue successfully. I greatly appreciate the honesty and openness they showed in their communication.
They approached my situation with care and focus, providing reassurance at every stage. Their structured process and dedication made a real difference.”
“Had to click 1 to be able to write this I ordered a black and white mermaid dress for my wedding 179.00 +tax and recieved a all black dress have emailed them continuously have gotten one response email back saying they hope I'm happy with my purchase lesson learned they wouldn't have even got the 1 start if I could have written this without giving it”
“They sent us a prom dress my daughter paid $129 for that was ripped in 2 places and the fabric was very cheap and very ugly- nothing like the picture. I tried to return it and sent pictures and they told me minor flaws were expected and unavoidable and they wouldn’t accept the return. Terrible company and awful customer service. They didn’t answer me for days and only answered me after I filed a claim to get my money back from the card company and then they only offered me 10% discount and told me to take it to a local tailor.”
“Was a little skeptical at first bc of how cheap it was so I did some research before ordering. Dress came pretty fast and packaged nicely! Everything about this dress is perfect!!”
“AVOID - BEWARE
I ordered two dresses for a wedding (one day and other evening). When they arrived they were both faulty with stitching uneven and fabric disjointed. Poor quality. Even though they have 'no quibble returns' on their website, I have now spent 4 MONTHS trying to get a refund and have had to resort to involving external companies to retrieve this.
I wouldn't want anyone to go through the same thing!”
“The color of the dress is gorgeous (although, I don’t know the name of the color) and it just about fits me like a glove. The material is very soft and feels like satin. It is elegant, classy and stunning. I can’t wait to wear it to my daughter’s wedding.”
“The color of the dress is gorgeous (although, I don’t know the name of the color) and it just about fits me like a glove. The material is very soft and feels like satin. It is elegant, classy and stunning. I can’t wait to wear it to my daughter’s wedding.”
“The dress fit perfectly and was even better than what I was hoping for. It also arrived earlier than expected and was in perfect condition. Such a beautiful dress!!”
“I purchased a dress for my mom for my wedding. Before buying, we checked the return policy and all it said was we needed to email customer service within 30 days I think it was. Got the dress, it was too small. Emailed customer service the same day, the asked for photos of the dress not fitting, sent the photos. Then they offered a 50% gift card to purchase another dress. I said absolutely not, your website did not say that returns arent accepted. Then they offered a 70% gift card and said if I return it there is a 15% restocking fee. WHY WASN'T THIS INFORMATION DISPLAYED ON THEIR RETURN POLICY BEFOREHAND. THIS IS A TERRIBLE WAY OF DOING BUSINESS. Had we known any of this, we would not have purchased a dress from them. That's exactly why they dont announce this information because noone would buy.”
“Terrible return policy! Do not buy a dress here unless you are positive you will keep it. They will demand pictures even if they are sensitive in nature to body parts not fitting. You will only get store credit minus 15% restock fee or an offer of 20% refund off purchase. BUYER BEWARE!”
“Fit perfect and exactly to the measurements, dress was excellent quality and fit, the dress has 3 layers that are not separate, does have a weight to it which gives the grass the right amount of drape and swish and I would well recommend, I did order in March 25 for my sons wedding in Castello di Celsa - Siena Italy, 31 degrees and I was still comfortable, I was anxious for sweat patch with it being satin but I placed panty liners along the inside of the arms and that saved the dress. I had so many compliments on the day and on my Facebook page. Thank you so much for a dress that is more up to date fashion wise than some of the bride/groom dresses”
“If I could give 0 stars I would. I ordered 2 dresses for my brides maids of which one looked like low quality draped fabric with no shape. The other was again low quality and too shiny it looked grey not sage green.
I requested a full refund and they only gave 15%!!!! From my £131 order I have received £19 back.
An absolute joke.”
“The style is exactly like the picture, the fabric is really nice, the wrinkles are fragile so treat it right, it’s very lightweight and it sits well in your body, I got it exactly my size and if I wsnted the dress really tight, I would’ve gotten it a size smaller. I would purchase again if I have the opportunity!”
“The dress I ordered is CLEARLY not the dress on the website. The dress I received looks NOTHING like the dress on your website. I ordered a burgundy color, I received red. The dress is super long, down to my ankles! The product recieved is NOT the dress as shown on the website. What a disgrace of a website. I wanted a FULL REFUND...only to find out I would have to return the dress to CHINA! NOWHERE on your website states I have to pay to send the item back to CHINA! and along with a 15% restocking fee! This is a misrepresentation of your website and I will file a complaint with the Better Business Bureau”
“I got this dress customized for a wedding. Once I received it, I had to get more alterations done to the waist area to make it smaller (no fault of the website) After those alterations were done, the dress fit perfectly! I received sooo many compliments! Loved my dress.”
