“I received my dress and the top of the bodice area looks sloppy with the lace flowers hanging over the edge. There were also numerous threads that were loose on the dress along with some straight pins still in it. I contacted customer service numerous times and was given the run around. In order to return anything you have to contact customer service. They don't want to accept returns and offered 15% back the first time and then 30% the next time. They told me the return would need to go to China and that is so expensive, which I would need to pay. Along with charging me a 15% restocking fee. Please be cautious when purchasing from this company or do not purchase from them. In the end I needed to contact my credit card company and file a claim.
*I tried to add more pictures of the dress and I wasn't able to download them. *”
“I'm beyond thrilled! My dress is exact match to what I chose online. The quality is far exceeding my expectations, perfect fit, and the delivery arrived right on schedule. This purchase couldn't have gone more smoothly!”
“This was my very first time shopping online with Glamlora, and I'm already eager to recommend it to anyone. From start to finish, the team was incredibly helpful and responsive, making the entire process a breeze.
A word of advice for future shoppers: don't skip the customer reviews, especially when it comes to sizing.”
“This dress is an absolute dream! The delicate lace trims and pastel hues create a fairytale - like charm that makes me feel like a princess. The fit is tailored to perfection, hugging my curves in all the right places while still providing a comfortable, airy feel.”
“I was always a bit worried about buying clothes online, but since I couldn't find anything similar in UK stores, I took a chance. And I'm so glad I did! The dress is beautiful! I'll definitely be shopping from this store again.”
“I ordered a wedding guest dress and was impressed by their stunning variety and affordable prices. Although my first package didn’t arrive, their team responded with incredible kindness—sending a replacement immediately at no extra cost. The dress is beautiful, but their customer service is even better!”
“Disappointed because they are denying i sent them a request for a refund. I sent it from their website and they have no record of it. How does that happen when it's from the inquiry page they have directly on their website! I had to find another way to reach them through email and then someone responded, but by then the 14 days allotted was gone. But how it that my fault. They need to check where their inquires go that people send from their website. Is there even a phone number to call Customer Service? I didn't find one on their website.”
“I'm so glad I found this company! The weddingdd dress is high - quality, exactly as pictured. The packaging is great, and their customer service is outstanding—Debby was super helpful and quick to respond.”
“Was desperate for a specific-color plus-size dress for my daughter's wedding. They not only made it custom but nailed every detail! Just a little tight around my waist because of the lining! Everything else is perfect!”
“So impressed with the quality and service! I ordered two bridesmaid dresses—they arrived on time and were great quality, but we ended up going with a different design. The return process was super easy, and the refund was prompt.”
“Obsessed with my new prom dress! The buttery-soft fabric and flawless cut are perfection. Thank you so much for the wonderful job and excellent customer service!”
“I was in a wedding and got to choose my own burgundy dress. I easily found two gorgeous long burgundy gowns in my size from their extensive selection. The shipping was prompt. Unfortunately, the bride changed the wedding color just a week before the big day. Thankfully, returning the dresses was a breeze! Thank you!”
“Had a wonderful experience with Glamlora! The initially ordered dress was a bit small, yet the return was seamless and swift. Their email communication was quick and smooth. Reordered in the right size, and the dress is perfect.”
“This floral dress is absolutely stunning! The off-the-shoulder design and side slit give it a touch of elegance, and the fit is perfect. I can’t wait to wear it for my daily dates!”
“The dress was amazing—perfectly fitted and made from high-quality material. I absolutely loved wearing it for my high school prom! The customer service team was also warm, professional, and incredibly helpful ❤️.”
“Recently purchased the swoop neck dress in sage. It appears to be the main bridesmaid dress sold. Everything about the dress was wrong. I ordered a size 18 for a friend. Im a 10 and it fits me. The neck is not a swoop neck, not even close. The colour is also not the same colour as the pictures. Returns process looks to be a nightmare so wont hold my breath. Don't waste your time or money.”
“My custom-sized dark green dress fits perfectly! The quality is amazing, luxurious chiffon material that feels incredible ✨. I’m beyond happy with it 🥰!”
