Ordered the items on their Black Friday special. Mucked about being asked to send in confirmations of prescription, of PD and otherwise for a few days it takes for them to then respond, then about 3-4 days later, I get an email from the same in begrudging, telling me the frame was out of stock and to pick another one. I got the impression from the onset with their first email in that I had already submitted the prescription with the order, they didn't like giving the Black Friday discount, so why offer it in the first place (begrudging witch central). Intentionally slow and obstructive at refunding as well.