This company is a waste of time. I have for many, many years bought my contact lenses and glasses online. With my contact lens supplier I put my prescription into their website then 2 days later without fail they arrive. My glasses supplier, I enter the prescription the a week or so later they turn up. I couldn't remember where i got my glasses from last time, I need a new pair as my existing ones were broken by our baby daughter, so I did a search for a glasses company. Glasses Direct came up, i went on their website site and took advantage of their 'buy 1 pair get another much cheaper' style deal. I put my prescription in, first thing it wants a prescription no older then 2 weeks. No problem, I just changed the date to suit. All done, all ordered. Well so i though! I few days later i got an email asking for a copy of my prescription!!! Why!! I uploaded a prescription, thinking that was it. Glasses would turn up in a week or 2. No they didn't! Instead I had another email asking me to hold up a credit card to my face so they can measure pupil distance. Again why?!! I sent a blunt reply saying "Just get on and make the glasses I've paid for. Thankyou" Then another week later, still no glasses, just another pointless email asking about holding a credit card up, pupil distance.....etc. I canceled my order and said I would take my business else where, as it was too much messing about, and to much of an ordeal. People order online for price and ease. They don't all the above BS and haven't got time for it either. Please take your business else where.