PLEASE TAKE CARE WHEN ORDERING - LOTS OF PRICES AND DEALS QUOTED ON WEBSITE, CAN BE MISLEADING AS IT IS NOT MADE CLEAR THAT THE SECOND PAIR THEY ARE OFFERING ARE ONLY SINGLE LENSES. We order from their 2 for 1 package, which offered a free second pair, plus we received a Thank you for subscribing which offered us another £33.00 off. When order received only one pair varifocals (we paid extra when ordering for the varifocal lenses). The other pair was just plain lenses and they were the wrong lenses completely, I could not even see through them !! These were returned and a new pair of varifocals was promised to replace them. Then I received an email requesting further payment for the second pair of varifocals. At no time during the purchase process did it explain that we had only order and paid for one pair of varifocals. This was not made clear on the order confirmation or on subsequent emails requesting details of our prescription and varifocal distancing etc., When I went through the purchase procedure online with each option we requested varifocal lenses for both pairs, I had no idea I was only going to receive one pair of varifocal lenses. The website needs to make this clearer to customers, I have now waited several weeks for the order to be completed only to be required to pay extra for the second varifocal lenses glasses. As a new customer I am very disappointed with my order and the demand for further payment.