Gill
Ordered two pairs of sunglasses for £22. One to be plain lenses one to be prescription after 23 days both arrived plain. Think that shipping times have all been effected by Covid they must have their labs abroad I guess. Not too impressed with frames I could have bought plain sunglasses a lot cheaper elsewhere. Actually I have just ordered a pair for £1 expected delivery 10 days. Glasses Direct accepted straight away they had made a mistake. Only way I can resolve issue is to send them back... Simple I hear you say...but I'm shielded and can't visit the post office until it's safe and I'm not going to ask someone else to take the risk for £22..... But I can't have them replaced until I get to the post office they tell me I have 90 days to get around to it. A lot of businesses have made exceptions during covid but not Glasses Direct it appears. It would be crazy of me to take risks for £22 so I won't be bothering but don't use them if you are old fashioned like me and expect their fault to remain their fault and not become yours.
3 years ago
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Glasses Direct has a 2.0 average rating from 122 reviews

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