MY first order with Glassesframesandlenses was in November 2011. I was rather apprehensive about ordering varifocals on line. However, after talking with Tina at GF&L she quickly gave me the confidence to order. I am so glad I did, the glasses arrived and were perfect and £300 cheaper than a colleague of mine who had EXACTLY the same glasses and lens only the prescription being different ! I am now going back for my next pair and I have received excellent service and co-operation from Tina once again and Amanda. They are extremely efficient and make you feel like a valued customer and an old friend. Can't wait to get my new glasses. If anyone has any apprehension about trying GF&L don't , go for it, you won't be disappointed ! Jane Davis Bromley, Kent