After posting my initial review I have had contact with Shaun a manager at globaledulink, he has been sincerely apologetic about the service that was afforded to me, since he has taken the initiative to issue me with a partial refund as to appease my dissatisfaction with the product delivery process which I was unhappy with. In my opinion the manager has done his level best to resolve this issue I do acknowledge that I did use their materials through the platform to write two assignments so at least in the end I have had a satisfactory resolution to my query and I will it up people to decide in their own experiences.