Jim Aragon was our instructor for "TROUBLESHOOTING TCP/IP NETWORKS WITH WIRESHARK". Despite using Wireshark for 20+ years now Jim taught me new skills with the tool each of the 5 days. I had previously used it to solve short term needs, but the skills I have added will allow me to dig deeper and/or present my findings with comprehensive test results and charts/graphs. I have had extensive technical training dating back to September 1980 and Jim ranks with the top 3-5 instructors I have ever had. The course material was spot on for my level and the Zoom environment far exceeded what I thought an online experience was going to be like. I am extremely pleased that my Engineering Manager allocated the budget for me and several of my colleagues to attend this class.