Venue changed at the last minute, then started late due to technical issues for remote attendees/the trainer not understanding the technical equipment and having to get the receptionist to fix it. The first lab took an hour longer than expected partly due to other technical issues affecting the remote attendees leaving myself and others twiddling our thumbs with nothing to do. The trainer should have noticed the delay and the impact it would have and come back to them at a later time. This meant the whole afternoon was rushed, important information was skimmed over and we ran over schedule. This meant that we weren't able to complete the final lab unless we we're willing to stay more than 2 hours beyond the expected finish time, which i couldn't due to childcare commitments. I asked if i could complete it from home later but was advised it only stayed active for a limited period of time. To add insult to injury i asked where i could leave feedback and was directed to a website where login details were required, the trainer couldn't confirm what they would be so i conveniently couldn't leave feedback either. All in all, a waste of time and money. I'm going to have to attend another training session to cover the parts that were missed. I was due to use your services for a number of training courses for myself and my staff over the coming months but we'll be taking our business elsewhere in future.