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Global Knowledge Reviews

4.0 Rating 466 Reviews
77 %
of reviewers recommend Global Knowledge
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Anonymous
Anonymous  // 01/01/2019
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Posted 2 weeks ago
Stay away from global knowledge. They have fallen off a cliff in both customers service and class quality. They rescheduled a class 4 different times before they had it. Low attendance isn't the full of the customer you already took money from. Class quality has also defended. Three day classes are now two day classes and the classes aren't evenong enough to finish the course material. You are left with labs and no one to talk to Also the lab times have been shrunk. You used to get a month of labs after. Now you get 24 hours.
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Posted 1 month ago
Worst training experience I've ever had. Didn't send the required course materials before hand. The course materials were out of date. Had to spend half a day doing things like installing Chrome and Office on the virtual machine. Instructor spoke quietly and mumbled.
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Posted 10 months ago
Would give less stars if I could. Trainer was clueless at times. Different information on slides provided compared to trainers slides, clunky platform where downloading documentation is a nightmare and has massive watermarks and is blurry, didn't get sent the correct documents and a workable PDF until 2 days into a 3 day course, outdated documents sent, blooms level 3 questions not shown how these should be answered or given enough detail to answer these - absolutely ridiculous. Failed the exam due to the lack of information provided in the slides. Absolute waste of my time and there should be some sort of exam result appeals due to poor training and documentation.
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Posted 2 years ago
Goran Kovacevic 7:13 PM (1 hour ago) to info Hello, From the end of 2020 until today, I have done 7-8 translation jobs from Serbian to English and even one proofreading job. I signed a contract with you, MSA, in March this year and at the end of 2020! I made some translations for you. Not all the jobs I did are listed in my PO. To this day, I have not been paid a penny for anything (not for big money, under $ 100). I addressed everyone I worked for, Priyanka, Ashwini C., Kayha H. Puskar T., Kavitha J ......, provided information about the work done. They never answered me, mostly without a word about the payment. Not to bother you, it's a shame to ruin the company's reputation in the mud for $ 100. This is the third time that Indian companies have deceived me. It may not be significant money for you, it is for me because I lost my job due to C-19 disease. I need that money for medicine, among other things. So please read this and I expect nothing more from your company, and since we have a signed contract, I will enforce my principles and rights in a lawful manner, if necessary. Thank you for your time Kovacevic Goran Bosnia and Herzegovina Tuzla 75000 1 Tuzla Brigade 7 / VII
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Posted 3 years ago
Instructor doesnt know the material himself and is not in a position to teach someone else. Waste of time and money. He tried his best but you cant teach something if you dont know it. Course is Cisco SD-WAN (April 21). I refuse to attend the remaining of the course. I want a refund or some compensation.
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Posted 3 years ago
BEWARE!!! If I could give them negative stars i would. I tried them out for Cognos training --which their website says they have quite a bit of. They do not. But, I get to find out only after they have already charged my credit card that they never really did have the training. It's supposed to be a re-direct to the IBM site. But it doesn't work, and they blamed it on IBM. Ok fine, just credit back my card and i'll be on my merry way. After 4 months, and endless e-Mails and calls and promises that the credit will be applied in 24 hours and 48 hours.. and next Monday, etc etc... I still have no credit to my card. I have filed a complaint with the California Attorney General, and have had to go back to my CC in order to dispute the charge, something i should have done on day 2. I may have lost 720 USD. Stay away from this scam organization.
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Posted 4 years ago
We’re sorry your experience has not been what you expected. We will help get this resolved. Please email contact@globalknowledge.com with the subject line “IBM Cognos Training Reviews.IO.” Please include your first and last name , company name and email address. It will bring even faster resolution if you can include who you’ve already communicated with. Thank you.
Posted 4 years ago
The entire training was very well structured and the instructor was great.
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(Bytes Software Services Ltd) - Posted 4 years ago
Presentation slides, labs, instructor - very good
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(US Army) - Posted 4 years ago
The content of the course was appropriate, but the explanations seemed a bit chaotic at times, lacking in structure. It was obvious that the instructor had the knowledge and the expertise but his lessons could benefit from some pedagogy. I could not follow his train of thought sometimes, and asking questions didn't help.
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(Imagile Business Support Ltd) - Posted 4 years ago
Insightful, enjoyable course.
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(NTT Security (UK) Ltd) - Posted 4 years ago
Nice environment and easy to get to - location wise. Our trainer Shane was really good - friendly, positive and made getting to grips with a difficult subject straightforward. Only slight criticism is that the room was cold on several days!
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(Capita Business Services Ltd) - Posted 4 years ago
Provided a good bridging course.
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(Capita Business Services Ltd) - Posted 4 years ago
Easy learning registration and delivery of the classroom event
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(AT&T Istel) - Posted 5 years ago
Great course and tutor
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(Adstream (UK) Limited) - Posted 5 years ago
The trainer was very knowledgeable and gave good examples when explaining different theories. The one thing that I didn't like was the sales pitch at the end of the final session before the exam. I know he was asked a question, but the question shouldn't have led directly into selling the next steps up for ITIL and 20 minutes going over what you'll learn if you take the next course. I was trying to concentrate on remembering the last parts of the course that we had just covered and didn't want to fill my head with different facts, which was demonstrated by the results dropping off dramatically for the final part of the course. But otherwise, it was very good and very well presented.
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(Oxford University) - Posted 5 years ago
Trainer has excellent knowledge and technology used to conduct the training is also easy and dynamic.
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(Orange Business Holdings UK LTD) - Posted 5 years ago
Great Trainer Great course
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(StarLeaf Limited) - Posted 5 years ago
Calm approach. Never felt pressured.
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(Telefonica (UK) Ltd) - Posted 5 years ago
It was a well-structured training session, easy to grasp. I was able to apply the knowledge in real-life situations and it was very useful to me.
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(Ocado Innovation Ltd) - Posted 5 years ago
Global Knowledge is rated 4.0 based on 466 reviews