CCIE - Written course - London Old Broad Street 1. Late starting the training every day. 2. Early Finishing every day16:15 – 16:30, we should be training until 17:00 as agreed, if it was a Friday then yea I would fully understand. 3. No trainer available on site after day 1. 4. Building evacuations on two different occasions due to Fire alarm testing, shouldn’t you have known about this. This was more wasted time. 5. Broken Air Conditioning, the temperature was in the high twenty’s up until the afternoon of the third day. 6. No training materials provided for the first two days. 7. Constant train noises and building vibrating. 8. Unable to connect to the virtual environment for a couple of hours. 9. The projector was broken and was fixed on day three, we had to put up with a flickering screen for three days. 10. Instructor answering his door and phone during training. 11. Instructor distracted from time to time. 12. Course cancelled on day four of five. Extremely bad experience all around. I do not recommend wasting money on any expert level courses with this company.