I have trained many times with Global Knowledge over the span of almost 20 years. My experience in the last two years is less than stellar. The instructors are decent, although the experience is terrible. By this, I mean that they constantly cancel the online sessions, in person session and when they are able to hold a class, the quality of the audio is terrible. When it comes to the labs, they still pair you up with a lab partner. This made sense when you were attending a physical class room, although online, it is a cluster! The last class I attended, there was no way for you to communicate with your lab partner without everyone hearing the conversation, which made for a less than conducive learning experience. Due to the fact that the audio quality began poor, the replays (recorded sessions), although available for 12 months after the class are horrid! When you mention any of this to their staff, they only read off a script that the training is dictated by Cisco, which for content is probably true, although they are unwilling to listen any longer. I would highly recommend that you bypass the frustration of dealing with the poor quality of the training environmentI have trained many times with Global Knowledge over the span of almost 20 years. My experience in the last two years is less than stellar. The instructors are decent, although the experience is terrible. By this, I mean that they constantly cancel the online sessions, in person session and when they are able to hold a class, the quality of the audio is terrible. When it comes to the labs, they still pair you up with a lab partner. This made sense when you were attending a physical class room, although online, it is a cluster! The last class I attended, there was no way for you to communicate with your lab partner without everyone hearing the conversation, which made for a less than conducive learning experience. Due to the fact that the audio quality began poor, the replays (recorded sessions), although available for 12 months after the class are horrid! When you mention any of this to their staff, they only read off a script that the training is dictated by Cisco, which for content is probably true, although they are unwilling to listen any longer. I would highly recommend that you bypass the frustration of dealing with the poor quality of the training environment