It has been more than 2 weeks, the status of my parcel remains "The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS." But on the other hand, the status of my parcel where I ordered updated to "arrived at local facility". When I called the service, they were even yelling at me "I tell you the parcel does not arrive, it does not arrive!" Without me even finishing my question, she hang up on me. For god's sake! Why they are not out of business?! I'm surprised how on earth they compete with other competitors in the market?! Just to be clear the phone call was made on 24th June 2021 around 17h. The lady yelled at me on the phone is a French speaker! Is this the correct attitude to help clients?! Given how poor their delivery service has already been, they cannot even do their main business right! How could I even expect a reasonable custom service? Horrible, horrible, horrible! Only a nightmare!!!