If there were no stars or negative stars, I would give them that! This is the worst company and I am not even sure how they stay in business! When they were GSO they were GREAT! After they were bought out by GLS, they TANKED!! Never show up when they are scheduled, loose packages not to mention when you have to talk to someone right away, you stay on hold for ever!! I am currently on hold with them and it has been 1.5 hours! Yesterday I was on hold 3 hours (HONESTLY)!! Not acceptable and am moving companies immediately!!!! Do yourself a favor, steer clear of GLS!