The courier dropped my package in the middle of the floor of my apartment's lobby and called that "delivered". Package was stolen immediately. First experience with this service. Their courier left my package in the middle of the floor in a public lobby of my apartment complex where it was stolen before I even got the notification it was delivered. Emailing them they told me there was nothing they could do and directed me to the seller, who had nothing at all to do with their negligence. This company sees nothing wrong with a courier just throwing a package onto the floor and taking off, and will do nothing to help after the fact. I advise staying as far away from them as possible as both shipper and receiver.