Ordered package from a near by city (Zagreb) to 50km distant location. Gls picked the package and decided that 50m is to long to drive, as there are no additional drop-off locations.. so, the put the package to package-o-box and notified me that I can pick it up there myself. This would not be an issue if the location where they left it was not also 50km away from me. After contacting them they promised to remove it from package-o-box and deliver it, but nothing happened and I had to call them again, cancel the delivery and go and buy the product directly at the shop.. in the meanwhile, I had to learn all about their business process and jada jada jada them their customer service.. all in all, I would give them 0 if I could. Avoid them at all cost.