Be very, very careful agreeing to any repairs with this company. My heavily pregnant partner phoned up to request a dishwasher repair. Company took all the details whilst dumping 15 minutes worth of T&Cs onto my partner over the phone, before taking payment for £99 and a £10 p/m insurance policy. Company sent round a handyman to have a look at the dishwasher who was in the house for approximately 2 minutes, already knew the fault, and left without inspecting the dishwasher. Partner was then quoted £200 for repairs and was told that the initial payment for "labour and call out" could not be refunded as the handyman had attended the property (what for?). When my partner called to question the price of replacement parts, refund policy (some of which were never sent in writing), and the insurance policy for a non-inspected machine, the company washed their hands of the matter and kept £150 - in exchange for a fleeting visit of 2 minutes by a person who already knew the fault. No idea what the company believe they did to justify the money they've taken, absolutely appalling customer service both when selling the policy and dealing with the complaint, and absurdly high charges for parts that can be found cheaper if you purchase them yourself.