Junk removal was scheduled between 8am-Noon. Received a call around 10am from the driver saying his help had called out sick. He said he would try to come by later that evening. He showed up at 4pm alone to haul away a VERY heavy wine fridge. It outweighed him by 2:1 and he couldn't control it on the appliance dolly. He damaged the door to my pantry, the walls and a cabinet door. I called the company and reported the issue. They indicated I would get a call from a supervisor within 24-48 hours. I never received a call. I never received a call from the local driver either. Terrible company...would not recommend!