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LoadUp Reviews

4.6 Rating 7,801 Reviews
90 %
of reviewers recommend LoadUp
Company Reviews Metrics
4.6
Based on 7,801 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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""
Unverified Reviewer
“Load Up site was easy to navigate Pickup crew was courteous and punctual. I will certainly use again for a similar job.”
Helpful Report
Posted 5 hours ago
""
Unverified Reviewer
“Supposed to be here between 8-12 to get. couch and loveseat. Got her at FIVE THIRTY PM. (The people who came were nice and did what they were supposed to do. No explanation for being this late. I did not ask. I was furious by this time and just wanted my stuff OUT. I did treat them nicely.) Asked for refund of some sort from LoadUp. They told me no. NEVER AGAIN!! I am glad so many others had grat experiences. I definitely did NOT!”
Helpful Report
Posted 7 hours ago
"SW"
Unverified Reviewer
“Super quick, efficient, and seamless experience — from excellent customer service when getting a quote and placing a request, to next-day pickup! Communication was easy and clear; loved getting texts noting when drivers were en route and when they were almost arriving. Well worth the cost. Highly recommend.”
Helpful Report
Posted 9 hours ago
""
Unverified Reviewer
“Very respectful and well mannered, showed up on time and was very fast and quick with loading everything that needed to be gone. If we ever need anything taken care of again we will definitely use them and refer them to people.”
Helpful Report
Posted 10 hours ago
"Gwendolyn F
Unverified Reviewer
“The guys were very professional and nice. Had a hard time with the couch at first but they figured it out. They were careful not to damage the couch while moving it to its destination. I recommend Travis and Austin highly.”
Helpful Report
Posted 13 hours ago
"Gwendolyn F
Unverified Reviewer
“The guys were very professional and nice. Had a hard time with the couch at first but they figured it out. They were careful not to damage the couch while moving it to its destination. I recommend Travis and Austin highly.”
Helpful Report
Posted 13 hours ago
""
Unverified Reviewer
“Outstanding customer service”
Helpful Report
Posted 15 hours ago
""
Unverified Reviewer
“Mattress removal was very fast, everything was over in 2 min.”
Helpful Report
Posted 1 day ago
"Bruno"
Unverified Reviewer
“The four guys were strong , friendly and motivated to get the job done! Many thanks Bruno”
Helpful Report
Posted 1 day ago
"Edith G
Unverified Reviewer
“Very good service. Happy customer. They were quick and efficient.”
Helpful Report
Posted 1 day ago
"Bruno"
Unverified Reviewer
“The four guys were strong , friendly and motivated to get the job done! Many thanks Bruno”
Helpful Report
Posted 1 day ago
""
Unverified Reviewer
“Mattress removal was very fast, everything was over in 2 min.”
Helpful Report
Posted 1 day ago
"John"
Unverified Reviewer
“Removed my 24 foot 30 year old above ground swimming pool. Excellent job very respectful of the yard Anthony Thank you”
Helpful Report
Posted 1 day ago
""
Unverified Reviewer
“Our loader was very quick and efficient. Got here before the approximated time. Picked up our junk within 5 minutes of arriving.”
Helpful Report
Posted 2 days ago
"Seth C
Unverified Reviewer
“Really great experience! The movers were very friendly and careful. It was great to have a labor only option, since we didn’t need full moving services and the price was very fair.”
Helpful Report
Posted 3 days ago
"Margarida "
Unverified Reviewer
“Awesome service - very friendly and helpful staff!”
Helpful Report
Posted 3 days ago
""
Unverified Reviewer
“Our loaders Samuel and Will were great. They were on time, prepared and professional. They took their time, were careful and paid attention to detail. Thank you for a great mattress and box spring removal experience.”
Helpful Report
Posted 4 days ago
""
Unverified Reviewer
“Our loaders Samuel and Will were great. They were on time, prepared and professional. They took their time, were careful and paid attention to detail. Thank you for a great mattress and box spring removal experience.”
Helpful Report
Posted 4 days ago
""
Unverified Reviewer
“The whole experience of going to the web site, listing my items, pricing for each upfront and scheduling for pickup was so easy. They came the following day and the guys are very friendly and helpful. Text communication with the collection guy was great. Will do it again. Thank you.”
Helpful Report
Posted 4 days ago
""
Unverified Reviewer
“Jesse, the driver was fast, very pleasant and professional! I highly recommend him and Loadup!”
Helpful Report
Posted 4 days ago
LoadUp is rated 4.6 based on 7,801 reviews
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