LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,036 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,036 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“They did an excellent job!!”

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Posted 1 day ago

“Efficient and courteous”

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Posted 2 days ago

“Easy to schedule with no hidden charges. They offer evening options so I didn’t have to adjust my schedule to fit theirs. LoadUp delivered. They did EVERYTHING they said they would do. It’s like an amazon delivery but in reverse sorta, be-ins they’re picking up and not dropping off. They kept me in the loop about when my item would be picked up, sent text msg as promised the day of pickup, a couple throughout the day, and when the driver arrived. The driver was efficient, courteous, respectful of both my time and my property. He was in and out in less than 15 minutes. Truly impressive service! If the need arises, I would definitely use them again.”

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Posted 2 days ago

“Tami and her team were absolutely wonderful! Such a seamless experience, 10/10”

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Posted 2 days ago

“Order Number: OUQ8M2RUO1. The delivery was sooth and efficient and the delivery guys (Tim and his partner) were very friendly.”

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Posted 3 days ago

“Fast and terrific service; Rakeem was excellent.”

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Posted 4 days ago

“The guys were excellent in protecting the walls while carrying furniture down from our loft. The did a very clean quick job. The best.”

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Posted 4 days ago

“The reps were in and out! Great job!”

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Posted 5 days ago

“The LoadUp crew took my mattress out incredibly fast. In and out in under five minutes. Would recommend using them again.”

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Posted 6 days ago

“The two gentlemen were very professional they did their job beyond what you expect! Would hire them again definitely. Thanks again”

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Posted 6 days ago

“Actual pickup was fast and easy when it finally occurred but don't expect the time window or even day you book to mean anything. I requested a Saturday 8-12am pickup window, eventually got told an ETA of Saturday 2-3pm, and then got a text around 6pm on Saturday saying they couldn't pick up until the following morning. Wish I would have just been told to select another day/time at the time of booking, because it wasted most of my weekend and if I had known there was a chance the window would not be honored to that degree, I would have just scheduled a different day/time from the start.”

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Posted 6 days ago

“My experience from beginning to the end was very positive. The pick up prices were fair. I really appreciated their overall professionalism. I wouldn’t hesitate to use LoadUp again.”

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Posted 1 week ago

“Great communication and on time. Very quick scheduling”

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Posted 1 week ago

“I had a great experience with LoadUp! I had a bunch of demolition junk from a bathroom renovation that needed to be hauled. The price was very reasonable, the pickup was timely and the assigned loader was great. Thanks for a great experience!”

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Posted 1 week ago

“My experience was good for the work that they did. The job was not completed( leaving items specifically mentioned when asking for a quote), customer service was no help. In their opinion the only option I have is open a new job.( To complete the job that they failed to complete)”

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Posted 1 week ago

“Missael and his helper were fast and efficient. I appreciated their being on-time and easy to work with. A great experience.”

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Posted 1 week ago

“Franco was timely, professional, & the service was quick and easy!”

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Posted 1 week ago

“I’m very happy with the prompt and professional delivery from Timothy and his partner at Load Up! I would highly recommend this Company!”

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Posted 1 week ago

“Arrived within the time frame, removed couch without issues. Only minor complaint was plaster (?) on their shoes which tracked in.”

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Posted 1 week ago

“The couple were so respectful and hard working. udarrus was a tru gentleman. Very caring”

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Posted 1 week ago

LoadUp is rated 4.6 based on 8,036 reviews