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LoadUp Reviews

4.6 Rating 8,028 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 8,028 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

The LoadUp crew took my mattress out incredibly fast. In and out in under five minutes. Would recommend using them again.
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Posted 40 minutes ago
The two gentlemen were very professional they did their job beyond what you expect! Would hire them again definitely. Thanks again
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Posted 10 hours ago
Actual pickup was fast and easy when it finally occurred but don't expect the time window or even day you book to mean anything. I requested a Saturday 8-12am pickup window, eventually got told an ETA of Saturday 2-3pm, and then got a text around 6pm on Saturday saying they couldn't pick up until the following morning. Wish I would have just been told to select another day/time at the time of booking, because it wasted most of my weekend and if I had known there was a chance the window would not be honored to that degree, I would have just scheduled a different day/time from the start.
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Posted 11 hours ago
My experience from beginning to the end was very positive. The pick up prices were fair. I really appreciated their overall professionalism. I wouldn’t hesitate to use LoadUp again.
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Posted 1 day ago
Great communication and on time. Very quick scheduling
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Posted 1 day ago
I had a great experience with LoadUp! I had a bunch of demolition junk from a bathroom renovation that needed to be hauled. The price was very reasonable, the pickup was timely and the assigned loader was great. Thanks for a great experience!
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Posted 1 day ago
My experience was good for the work that they did. The job was not completed( leaving items specifically mentioned when asking for a quote), customer service was no help. In their opinion the only option I have is open a new job.( To complete the job that they failed to complete)
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Posted 2 days ago
Missael and his helper were fast and efficient. I appreciated their being on-time and easy to work with. A great experience.
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Posted 2 days ago
Franco was timely, professional, & the service was quick and easy!
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Posted 2 days ago
I’m very happy with the prompt and professional delivery from Timothy and his partner at Load Up! I would highly recommend this Company!
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Posted 2 days ago
Arrived within the time frame, removed couch without issues. Only minor complaint was plaster (?) on their shoes which tracked in.
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Posted 2 days ago
The couple were so respectful and hard working. udarrus was a tru gentleman. Very caring
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Posted 3 days ago
Jake was professional, trusting and extremely knowledgeable. He deserves the highest rating and HIGHLY recommend his services
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Posted 4 days ago
Excellent service!!!! Was amazing how quick they finished!!! Would definitely use again and recommend to others. Five stars
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Posted 4 days ago
Excellent service!!!! Showed up on time and was done in a speedy amount of time. It was amazing!!!!
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Posted 4 days ago
Excellent service!!! Showed up and completed a massive amount of breaking down boxes. 📦 it was crazy how fast they finished.
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Posted 4 days ago
I got rid of a couch and a beenbag chair
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Posted 4 days ago
Easy to schedule, tracking was a plus, staff was professional, courteous and efficient. Text updates were helpful. Thank you!
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Posted 4 days ago
Friendly movers and easy to follow scheduling. Did not like that movers were an hour later than our “window”. It would be nice to get a confirmation a day before so that you feel confident that the service is going to happen. When I priced it out the first time it gave me discounts with each item added but when I actually booked it ended up being more than previously stated.
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Posted 1 week ago
Very nice and professional, I will Use them again definitely. Good price and was so glad to get the furniture gone so easily
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Posted 1 week ago
LoadUp is rated 4.6 based on 8,028 reviews