LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,175 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Best service I’ve experienced. The two Jeans were great!! Will definitely call again next spring for our cellar clean out. Thanks again, I’d recommend you guys to a friend. Especially if they are older like us!”

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Posted 13 hours ago

“Very good service .. James and his colleague was nice ..”

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Posted 15 hours ago

“Jeremy was on time, professional, gracious and handled all of our needs! Highly recommend Jeremy and his crew! we definitely plan on using him again! My family has used other folks and he is and top-notch, reasonably priced, and is ready with all he needs to take care of the job! He was ready with the tools to remove doors from the fridge and handled the deep freeze with ease!”

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Posted 17 hours ago

“Mike was great! We would definitely use this service again!”

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Posted 1 day ago

“Some workers did awsome”

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Posted 1 day ago

“When I logged in yesterday I was happy to get an appointment for r of an old mattress for today—within 24 hours. I probably should have opted for a weekday next week, because things go wrong over weekends. IT certainly did for me, but ultimately it worked out. My appointment was 8-12 today, and I remained available that entire time. No one showed up. No one called to report a delay although they had our number. I called LoadUp customer service. They said the team was having truck trouble, but would come by sometime before 8:00 tonight or come Sunday (between 8-12). I insisted I get a much shorter window since my entire (almost) Saturday was asked. Ultimately they sent someone and he removed the mattress. We wanted it to go to donation but I don’t know if the sides got dirty from dragging it over the floor. I was not so much upset they didn’t show up as promised, but I am more upset that no one kept me updated. “Good news can wait, but Bad news always s to come first.””

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Posted 2 days ago

“I booked a pickup for an 8am to 12pm window. That loader never arrived and never contacted me and I didn’t find out the job was transition after 12 pm. Then I contacted the new loader who told me 2pm. Then that became 3pm. The pickup itself went fine but I spent the entire day waiting for it to happen.”

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Posted 2 days ago

“The loaders were not assigned my pickup u til about an hour before the time window. The loaders were great but the scheduling was HORRIBLE”

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Posted 2 days ago

“Very smooth and no hidden costs”

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Posted 2 days ago

“LoadUp delivered my new mattress and took the old one away. They did a great job! They were courteous and helped me flip it a few times to make sure I had it on the right side. I was very pleased!”

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Posted 2 days ago

“Corey called me early day of and set up the time. He was here on the dot. He diagnosed the situation, and went to work, after which cleaned the area. I will use Corey again because I can trust him, and that’s important to me.”

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Posted 3 days ago

“Nelson And Marie of load up arrived right on time worked very efficiently and cautiously and were extremely pleasant outstanding service”

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Posted 3 days ago

“The guys did a good job when they finally arrived. Communication however was not great. They did not show up when they told me they would, and did not call to explain they would be late until one hour after they were scheduled.”

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Posted 4 days ago

“Very quick and professional. Personal and business like. Would highly recommend the two loaders who did a great job.”

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Posted 4 days ago

“Larry & crew were outstanding with my pickup today! They were on-time, quick, polite, courteous, and careful. This was a fantastic experience from scheduling to pickup, they utilize modern technology for payment, and text communication, (+) they have the BEST prices in CLE. I would definitely recommend using Load Up Junk Removal. They are 5-star across the board! Thank you, DrV October, 2026”

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Posted 4 days ago

“Quick scheduling. Movers were very polite and were in and out. Great Service”

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Posted 6 days ago

“Did a great job. They arrived on time, loaded up quickly, and were very courteous”

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Posted 6 days ago

“Crew was on time and received updates as to when they would arrive. Ambur was knowledgeable and both guys were very polite. They dismantled our TV with no issues and carried it from our basement to their truck in less than 20 minutes. We would definitely use your company again.”

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Posted 6 days ago

“From getting a quick online quote, to setting up the appointment the next day and having competent people show up was awesome! We were kept in the loop via email and text message regarding arrival times, and they even came with their own equipment to take apart a sofa sleeper to make it easier, and lighter, to dispose of. The guys were courteous and knew what they were doing, plus they were about $145 cheaper than the estimate we got before them. Highly recommend!”

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Posted 1 week ago

“The service provided by the Assembly Team was very professional, and prompt. The Assembly Team was courteous and friendly. They handled the task with ease.”

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Posted 1 week ago

LoadUp is rated 4.6 based on 8,175 reviews