LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,165 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,165 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Corey called me early day of and set up the time. He was here on the dot. He diagnosed the situation, and went to work, after which cleaned the area. I will use Corey again because I can trust him, and that’s important to me.”

Helpful Report

Posted 10 hours ago

“Nelson And Marie of load up arrived right on time worked very efficiently and cautiously and were extremely pleasant outstanding service”

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Posted 18 hours ago

“The guys did a good job when they finally arrived. Communication however was not great. They did not show up when they told me they would, and did not call to explain they would be late until one hour after they were scheduled.”

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Posted 1 day ago

“Very quick and professional. Personal and business like. Would highly recommend the two loaders who did a great job.”

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Posted 1 day ago

“Larry & crew were outstanding with my pickup today! They were on-time, quick, polite, courteous, and careful. This was a fantastic experience from scheduling to pickup, they utilize modern technology for payment, and text communication, (+) they have the BEST prices in CLE. I would definitely recommend using Load Up Junk Removal. They are 5-star across the board! Thank you, DrV October, 2026”

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Posted 1 day ago

“Quick scheduling. Movers were very polite and were in and out. Great Service”

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Posted 3 days ago

“Did a great job. They arrived on time, loaded up quickly, and were very courteous”

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Posted 3 days ago

“Crew was on time and received updates as to when they would arrive. Ambur was knowledgeable and both guys were very polite. They dismantled our TV with no issues and carried it from our basement to their truck in less than 20 minutes. We would definitely use your company again.”

Helpful Report

Posted 3 days ago

“From getting a quick online quote, to setting up the appointment the next day and having competent people show up was awesome! We were kept in the loop via email and text message regarding arrival times, and they even came with their own equipment to take apart a sofa sleeper to make it easier, and lighter, to dispose of. The guys were courteous and knew what they were doing, plus they were about $145 cheaper than the estimate we got before them. Highly recommend!”

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Posted 4 days ago

“The service provided by the Assembly Team was very professional, and prompt. The Assembly Team was courteous and friendly. They handled the task with ease.”

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Posted 4 days ago

“Could not be more pleased with LoadUp from my initial call to today’s pickup!”

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Posted 4 days ago

“Great experience! Easy to get a quote online, always kept up to date via email and text messages. Our guys, Billy & Trey, who did the couch and loveseat removal knew exactly what to do and were very respectful of our property. We also had them move a recliner from one floor to another and everything went so smoothly. I would highly recommend this company!”

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Posted 5 days ago

“The workers were extremely polite and efficient. They came got what they needed and left everything very clean.”

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Posted 5 days ago

“This team was very efficient. They arrived on time and was very polite and courteous. I would highly recommend.”

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Posted 5 days ago

“Christopher and his helper were prompt, courteous, and efficient in removing our king size mattress from an upstairs bedroom. I also appreciated the communication and scheduling so I knew when they would arrive. This is the second time I have used LoadUp in Nashville, and I would highly recommend them and will use them again in the future as needed!”

Helpful Report

Posted 6 days ago

“Very easy to schedule and communication was great. Brandon was professional and efficient. We will not hesitate to use them again!!”

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Posted 1 week ago

“Good communication, caring service. Would use again.”

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Posted 1 week ago

“The first time I used LoadUp everything was great. This time LoadUp gave the drivers the wrong address. That resulted in my elderly husband walking up and down the street in front of our building for close to 30 minutes.”

Helpful Report

Posted 1 week ago

“The clean up crew was very efficient and careful to not damage the property. However, I signed up for a 8am-12pm pickup window and they did not show up until 2pm. LoadUp needs to do a better job of managing their scheduling and ETA projections.”

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Posted 1 week ago

“LoadUp was a fun experience. Very smooth going online. Their pickup team was great. I would use them again and refer them to my friends, as we are older folks and need help moving stuff out. All good!”

Helpful Report

Posted 1 week ago

LoadUp is rated 4.6 based on 8,165 reviews