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LoadUp Reviews

4.6 Rating 7,719 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,719 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Load up was very easy to work with did a great job took it all very appreciated I will spread your name around thank you again
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Posted 2 hours ago
Quick and good
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Posted 7 hours ago
Last minute call to pick up old furniture before we loved. Quick response. Everything was taken care of.
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Posted 14 hours ago
I was scheduled for 8am-12pm. Never heard anything. I had to call. The agent on the phone was very helpful, he got me scheduled for 1pm-4pm. The driver showed up late by himself. He struggled with the old and new mattress, definitely a two man job. If this is white glove service I will never use it again. I will let Cariloha my dissatisfaction with the service.
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Posted 20 hours ago
A great service. We have been putting off moving furniture in our home and donating what we no longer use. After many searches for my county I found LoadUp. It worked out perfectly for us and I highly recommend it for others looking for help of this type.
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Posted 22 hours ago
Crew was very accommodating and arrived ahead of schedule. The overall experience was great.
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Posted 1 day ago
We got an appointment the next day at a reasonable cost. They were on time and did an amazing job!
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Posted 1 day ago
Excellent way to get rid of a few old mattresses and box springs. Thank you!
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Posted 1 day ago
Thank you.
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Posted 2 days ago
Very pleased with this company. Loader very helpful. I would not hesitate to use them again.
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Posted 2 days ago
Great service!
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Posted 2 days ago
Great service!
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Posted 2 days ago
Everything went smoothly. Quick takeaway and on schedule.
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Posted 2 days ago
Larry was running a little late (not a problem), he did let us know and provided a new eta. Very nice guys, very professional and well spoken. Was a drama free exchange.
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Posted 2 days ago
Same day response and pick up. Great service.
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Posted 2 days ago
Very helpful thank you very much
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Posted 2 days ago
Michael was great
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Posted 2 days ago
Customer service updates were frequent; the Loader was friendly and worked quickly; but scheduling was miscommunicated. The original 4-hour window was missed due to an apparent scheduling conflict with another customer, and the pick-up was consequently rescheduled for the following day.
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Posted 3 days ago
Andrew called and said they could arrive early which was great! His crew was very friendly, and very professional. They took extra care not to step on any plants in the garden while removing the sofa. I would definately recommend and consider using Load-Up again... especially Andrew and his crew!
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Posted 3 days ago
Best Service ever!
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Posted 3 days ago
LoadUp is rated 4.6 based on 7,719 reviews