LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,137 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,137 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Great customer service, communication; follow thru and follow up! Their attention to detail and customer satisfaction is outstanding and above and beyond! Thank you LoadUp😊”

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Posted 11 hours ago

“The movers were very courteous and professional”

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Posted 1 day ago

“They arrived exactly on time. The communication before arrival was outstanding. We had a lot of things to pick up. They made short work of all of it. Great experience. Clean, professional and fast.”

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Posted 1 day ago

“Came on time, very efficient, worked well.”

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Posted 1 day ago

“Great company to choose! On time, fast, & efficient. Plus employees had a great personality. I will definitely choose again if I need to!”

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Posted 1 day ago

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Posted 1 day ago

“Christopher Bobo was the pick up company. He communicated with us for pickup , did a great job, and was so nice ! Thank you for sending him”

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Posted 1 day ago

“Pickup was fast and easy! Thank you!😊”

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Posted 1 day ago

“Pickup was fast and easy! Thank you!😊”

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Posted 1 day ago

“Easy to schedule, good pricing, on time and worked quick.”

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Posted 1 day ago

“They were very careful and did a great job. I had to change my time and they were very accommodating. Thanks.”

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Posted 3 days ago

“Please do not have this company move you or your family members as I had one of the most frustrating horrible experiences dealing with the company. It promised to help me move only 2 pieces of furniture (twin hospital bed and recliner)for my elderly Mom’s who lived at an assistive living facility. The order was to be done in a short period of time . That promise was broken by this company.only. It kept confirming 4 hour time windows then canceling because no team could honor that time slot? Then I had to call THEM to see where the team was only to find out the company put my move on the next day ‘s schedule ?? Next the company sends me a text confirming the new day Only to not honor it the next day in the mean time I had to juggle about 4 peoples schedules for 2 days in 2 different health care facilities due to their incompetent moving business of getting a team as promised to move these 2 items by a set date. Finally, second day 3 PM a team came and picked up the items and removed these from one facility and dropped these off at other by 4:20 PM but the maintenance man already left so it did not go as smooth as planned . What a mess for something that was promised and never delivered as they knew up front this was a time sensitive job! I only was offered a 20% discount off total bill for the 2 days of this kind of service instead of a full refund.The team that did do the moving eventually were great. I would not recommend this company to do your moving if you need it done efficiently and on time and promised within the time period promised. I feel they needed to have given me a much bigger refund for the hassle and how the time and date promised for the job kept changing from originally booked for.”

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Posted 4 days ago

“EXCELLENT SERVICE!! THANK YOU!”

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Posted 4 days ago

“Great communication, kept us updated on arrival time. Provided necessary documents we needed for our condo.”

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Posted 5 days ago

“The appointment was easy to set up, the loaders came on time, were very efficient and did a very good job clearing everything.”

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Posted 5 days ago

“In - out - excellent job!”

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Posted 5 days ago

“Great Job, great price.”

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Posted 6 days ago

“Needed to get rid of a king size bed with a big heavy frame and headboard. They began communication first thing the morning of pick up. Let me know when they were close, arrived within the time block they quoted, and did a great job quickly. I would definitely use them again.”

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Posted 6 days ago

“My apartment was difficult for the truck to access and my sofa was very difficult to get out the door, but my loader (Raul) figured it all out and took care of everything.”

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Posted 1 week ago

“The men that came were very nice and hard workers. My only complaint is the office that really overrated my items and even though they gave me a 10% discount I felt that being a disabled senior the price should have been reflected of that.”

Helpful Report

Posted 1 week ago

LoadUp is rated 4.6 based on 8,137 reviews