LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,652 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glad I used LoadUp. Jamal and his team were professional and fast. Worth every Penny!”

Helpful Report

Posted 1 hour ago

“Promo curious and pleasant”

Helpful Report

Posted 1 hour ago

“Glad I used LoadUp. Jamal and his team were professional and fast. Worth every Penny!”

Helpful Report

Posted 4 hours ago

“The service was great. The movers are professionals who knows what they are doing. I will do business with them again. One thing I give them credit for is they update every time there is a change quickly.”

Helpful Report

Posted 13 hours ago

“The absolute best! Very Quick also.”

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Posted 1 day ago

“excellent costumer service and a great team, thank you.”

Helpful Report

Posted 1 day ago

“Charged $336 to pick up 12 bags of sod/dirt, ended up having 14 bags and he wouldn’t pick up other 2 bags unless a paid more. I feel it was a huge rip off.”

Helpful Report

Posted 1 day ago

“Charged $336 to pick up 12 bags of sod/dirt, ended up having 14 bags and he wouldn’t pick up other 2 bags unless a paid more. I feel it was a huge rip off.”

Helpful Report

Posted 2 days ago

“Came on time, friendly, efficient!”

Helpful Report

Posted 2 days ago

“Quick easy pick up of our mattress. Fantastic communication.”

Helpful Report

Posted 2 days ago

“Quick easy pick up of our mattress. Fantastic communication.”

Helpful Report

Posted 2 days ago

“They scheduled for my pickup in the time frame I could do it . The driver gave me a call to let me know he was enroute and they were quick with removal.”

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Posted 2 days ago

“The driver was prompt, friendly, courteous, and helpful. I was very satisfied with the service and would highly recommend Jose.”

Helpful Report

Posted 2 days ago

“What a great experience. Easy booking, reasonable pricing, and the drives were so personable and professional. I would highly recommend LOADUP. Will be using you again for future cleanouts ...”

Helpful Report

Posted 3 days ago

“Driver was very polite and did a great job getting the mattress out to good truck. Thank you!!”

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Posted 3 days ago

“The loaders were great! We had alot of items. A large smoker grill, an old fire pit, 2 broken loungers, a full mattress, an old wooden coffee table top, a hot tub cover, and a set of plastic shed doors. They did not anticipate the size of the 8ftx16ft deteriorating shed platform ( large miscellaneous item.) The pictures did not load properly the week before the appointment and they weren’t expecting this specific piece in the removal. However, they did not complain and never suggested leaving without it! They used the tools they brought with them to saw and hammer it into smaller pieces and loaded it up! They encountered a small rat snake 🐍 removing the last piece of the platform. Though initially startled, they moved the piece of platform the snake was hiding under a few feet across the grass until the snake slithered a safe distance and continued. I trapped the snake with the assistance of a neighbor and threw it into the field over the fence while the loaders completed the removal. This is our first time using “Load Up” and at first sight I was worried they were fit for the job. I dismissed my judgment of visual impression and wasn’t disappointed! They completed the job in a reasonable amount of time and never complained. That’s professional service.”

Helpful Report

Posted 4 days ago

“Scheduled on 3/14/26 for a move on 5/2/26, noon to 4 window. Their site informs that customers receive a message at 8am with eta of crew. No message sent. Reached out via text, repeatedly. After several messages informing it’s “in work” and someone would contact me “immediately” or “in a moment,” no one did. I called, several times. No one answers at any of the options. Phone rang until it disconnected. About six calls later I got a human that was full of apologies but was zero help getting the crew here. Told me to wait until 4. At 5 I called and again, no help. Told to wait until 8 if I wanted a refund. Otherwise they keep half the payment! For blowing me off! They never showed. Best they could offer was a $15 refund and reschedule. Sometimes the biggest part of the job is just showing up. They couldn’t even do that.”

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Posted 4 days ago

“On time & very nice.”

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Posted 4 days ago

“Excellent experience. Would 100% use again!!”

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Posted 4 days ago

“Very kind and professional”

Helpful Report

Posted 4 days ago

LoadUp is rated 4.6 based on 7,652 reviews