LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,272 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Arrived on time and were friendly and efficient!”

Helpful Report

Posted 8 hours ago

“While the ordering process was quite streamlined and the order representative was very friendly and helpful, in the end we were disappointed with the professionalism of the Loaders who showed up. They had not brought their own packing materials and asked for boxes and plastic bags to load things up. They wrapped items in bundles using the bedding and other fabric materials we were asking to be donated. Their demeanor did not give us fully confidence that these materials would be actually donated to a charity.”

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Posted 8 hours ago

“This is the second time I’ve had the pleasure of having the same kind gentlemen pick up for me. Very effective friendly service 🙏❤️”

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Posted 8 hours ago

“Excelllent!on time and courteous”

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Posted 14 hours ago

“We had very good communication and knew when they were coming. They were good at setting up our new bed and taking away all the boxes and wrapping etc. We would definitely use them again.”

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Posted 1 day ago

“They offered me the service the next day. Their communication and updates are accurate and they cleaned a mess aftermath out side of the door. Very professional.”

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Posted 1 day ago

“Very professional Great website to organize your projects By far the most competitive prices Professional and trustworthy staff I highly recommend them and will use them again”

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Posted 1 day ago

“During this cold weather my internet connection was near non-existent but this company worked with me and got things done.”

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Posted 2 days ago

“During this cold weather my internet connection was near non-existent but this company worked with me and got things done.”

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Posted 2 days ago

“Abiel and his colleague were both friendly and mindful of our home as they managed to move my very heavy upright piano from our garage into the living room. I was concerned that weren't going to be able to, but they managed to do it! I will definitely recommend LoadUp should someone need their services! Thank you, LoadUp!”

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Posted 2 days ago

“Amazing service , great prices , on time , great customer service!”

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Posted 2 days ago

“Arrived precisely at the requested time.”

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Posted 2 days ago

“Excellent work”

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Posted 2 days ago

“During this cold weather my internet connection was near non-existent but this company worked with me and got things done.”

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Posted 2 days ago

“My scheduled pickup window was between 12-4p but the loader assigned to me didn’t show up until 9:30p. Only one loader showed up, so I ended up helping him bring all of my items down to the truck. For how much I paid for this pickup, I expected them to be relatively on time.”

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Posted 3 days ago

“Picked up in a timely manner. Professional and friendly. Thanks 😊”

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Posted 3 days ago

“Communication was excellent and they were on time and very professional. I would use them again”

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Posted 3 days ago

“Picked up an old mattress with ease.”

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Posted 3 days ago

“The workers were respectful and professional. They worked very carefully, quietly and methodically with handling my furniture. I hope some of my furniture goes to charity. I plan to use Loadup in the future.”

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Posted 4 days ago

“Great service and they kept you updated on time they would be there. Would recommend them to anyone!”

Helpful Report

Posted 4 days ago

LoadUp is rated 4.6 based on 7,272 reviews