LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,019 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,019 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Abraham and his partner did an EXCELLENT job moving our heavy furniture!!! I’m very disappointed with the company only sending 2 men when we specifically told the company it would take at least 4 men to remove and take apart very difficult furniture. Abraham and his partner were very precise and careful with everything!! Thank you to the men!!!”

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Posted 1 hour ago

“They were very good at what they did!”

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Posted 3 hours ago

“After an iniytial estimate that was just for hauling, I asked for a more detailed estimate that acknowledged the need to disassemble a large trampoline and safety net. after providing photos I had another estimate that took into account everything and it was still very, very reasonable. I signed up, paid, and the next day the workers arrived at the stated time and within an hour had completed the job. I was very impressed and pleased. I would turn to them first in the future: people doing what they say they will do for the stated price makes them special.”

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Posted 3 hours ago

“Syed did a great job picking up the mattress and was both friendly and professional throughout the process.”

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Posted 11 hours ago

“Super great service and experience. The team was quick and professional, they text back quickly and setup was easy. I would definitely use LoadUp again!”

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Posted 13 hours ago

“Excellent service! Great communication and very professional. Highly recommend if you need someone to load up your stuff and get it gone!”

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Posted 13 hours ago

“I was very pleased with my LoadUp service today. Doug was very pleasant and hard-working. I would definitely hire LoadUp again and request Doug.”

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Posted 1 day ago

“Excellent service- friendly and hardworking”

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Posted 1 day ago

“Eric provided great service and was personable and professional. I got the work done completely and quickly. Definitely I recommend him.”

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Posted 1 day ago

“Very easy to schedule, excellent communication, driver was here on time and service completed in less than 5 minutes. Highly recommend!”

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Posted 1 day ago

“Amazingly easy to set up, kept me notified of pickup time window, and Kellie was amazing. Super professional and efficient and polite. Thank you!!”

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Posted 2 days ago

“Super easy to use- came on time and completed the job with satisfaction.”

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Posted 2 days ago

“Great guys did wonderful job!”

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Posted 2 days ago

“Jason went the extra mile and was very thorough on the job. I would highly recommend him and will request him next time I have a need for the services of LoadUp.”

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Posted 2 days ago

“The driver was extremely pleasant and professional . He gave me great advice on moving issues in general. The communication was spot on. They're a little pricey but came in 24 hours . Give Charles a raise!”

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Posted 3 days ago

“Eric was very good and removed from the ground the 2 4x4 stakes and the board, and the 32 stone bricks were removed. I forgot to ask him to pick up the microwave that was on the list. I would like Eric or if not Eric some other team member to remove 2 more stakes, 9 Pacers and the microwave. Thanks to Eric and his son for the great work on short notice and on Sunday.”

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Posted 3 days ago

“Wonderful service. Used them to remove old mattress and put together a frame and foundation for a Helix mattress. Very attentive to detail in the installation and removal process, but also super quick. Would definitely recommend. It was also easy to schedule an appointment online and they arrived precisely when they said they would. Thank you! We will sleep well tonight.”

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Posted 4 days ago

“Even though I live on the 3rd floor, Adam was ready to please! He got the job done to my satisfaction and made sure things were back in place before he left. I will use LoadUp again and refer to others if the need arises.”

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Posted 4 days ago

“Adrian was very helpful and friendly. I appreciated his assistance.”

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Posted 4 days ago

“Jose and Carlos did a great job. Thank you.”

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Posted 4 days ago

LoadUp is rated 4.6 based on 6,019 reviews