LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,213 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online scheduling easy to use. Excellent communication and notification of scheduled appointment and anticipated time of arrival.Prompt service. Very pleasant and professional servicemen Ahmad and Kaden.”

Helpful Report

Posted 16 hours ago

“Great service, overcommunicated arrival time and was on time. Well dressed and a pleasure to do business with! I highly recommend .”

Helpful Report

Posted 16 hours ago

“guys were an hour and a half late, and while they were good workers, they left behind two cushions from the hide-a-bed sofa and left the sofa legs in a planter outside by door. They may come back and pick up, but I may not be home”

Helpful Report

Posted 17 hours ago

“It took 1 man less than 1 hour to disassemble our old bed, remove it and assemble the new bed. I wish the people we bought the bed from would have used LoadUp in the beginning!”

Helpful Report

Posted 17 hours ago

“Great service, overcommunicated arrival time and was on time. Well dressed and a pleasure to do business with! I highly recommend .”

Helpful Report

Posted 18 hours ago

“Professional service. Well organized and punctual. No complaints!”

Helpful Report

Posted 1 day ago

“Mike and his team were amazing. Very clean quick and efficient. Great to work with. Very personable and pleasant.”

Helpful Report

Posted 1 day ago

“Pleasant attitude and prompt service.”

Helpful Report

Posted 2 days ago

“Excellent experience from scheduling to crew communications to removal. I definitely would call for their help again.”

Helpful Report

Posted 4 days ago

“The only problem I had was that they track mud all through my house.”

Helpful Report

Posted 4 days ago

“On time very polite easy peasy👍”

Helpful Report

Posted 4 days ago

“Arrived early and were done in under 10 minutes. Extremely professional and did a great job.”

Helpful Report

Posted 5 days ago

“I have had MANY delivery services over my many years. I have to say , RAUL today was a godsend ! He was just a super nice person, strong , hardworking and very kind! I told him I’d have to get my handyman to adjust my headboard to accommodate my new PUFFY mattress and he immediately offered to do it for me !!! I was shocked and so incredibly grateful ! It took 5 mins ( two screws on each side very easy ) buttt that’s not the point ! The mattress was hanging over the bottom edge of the frame as the headboard was too low and the PUFFY mattress is 3” thicker than my previous mattress sooo the headboard needed to be lifted up higher . Again , it was just a fantastic surprise that he was willing and able to help . Couldn’t be happier with your WHITE GLOVE SERVICE ! Can’t wait to sleep in my new bed ! Thanks again Raul , and be blessed !”

Helpful Report

Posted 6 days ago

“I set a pick-up timeframe from 12 - 4 pm, and it happened until the next day. This is very unfortunate when the location for the pick-up is in a business, and we close at 5 pm, and the estimated time was at 5:24pm. This will be the last time I used load up.”

Helpful Report

Posted 1 week ago

“guys arrived promptly when they said they would. Friendly, organized and good workers! Had entire load loaded and ready to go quickly. Woudl be happy to use then again if the need arises!”

Helpful Report

Posted 1 week ago

“Guys were great, friendly!”

Helpful Report

Posted 1 week ago

“The team that came out worked quickly and unfortunately didn’t use the door leading to the garage to remove all the items. They used the front door which has a screen door and they barreled through it and bent the screen door frame and now it’s pulled out of the frame. Thankfully it still closes but I now have to get it fixed or replaced.”

Helpful Report

Posted 1 week ago

“He was great!”

Helpful Report

Posted 1 week ago

“He was great!”

Helpful Report

Posted 1 week ago

“David from LoadUp and his partner did a top-notch, professional job removing my mattress through Titan/Brooklyn Bedding. They were courteous, friendly, prompt, and fast.”

Helpful Report

Posted 1 week ago

LoadUp is rated 4.6 based on 8,213 reviews