LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,521 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,521 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“The app made it super clear when the guys were coming. I needed a piano removed from my basement. There was a tight space to get it out through my garage. The piano was untunable so it was trash. They made it out super quick and were kind and courteous.”

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Posted 18 hours ago

“Fantastic! LoadUp has a great price, great service, and GREAT Loaders. Raul is kind, strong, and efficient. We are so happy to have cleared out the old energy, furniture, and items we never used! Great new Spring Chapter Thanx a Million”

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Posted 19 hours ago

“First of all,I have not written a review prior to this one. Secondly, your loader partially dismantled the box but left the screws where they fell on the deck. I asked him to take a couple of flower pots which I thought he was going to do but he left without them.Your loaders had to use my dolly to handle the subject box because they didn’t have one.I don’t know who sent you the earlier review but it was not me.”

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Posted 19 hours ago

“Since I had no accommodations at the location of my pick ip order, I requested that the driver arrive early, if possible, during the 4 hour window. That is exactly what occurred. The item was very heavy, Daniel tooknit in his stride - loaded and departed in what seemed not much more than 15 minutes. Thumbs up for Load Up - 100% satisfaction for courteous service.”

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Posted 1 day ago

“I hired LoadUp for wardrobe assembly after sharing my design and receiving a quote. On the service day, two workers came but said the job wasn’t clearly explained to them. They worked briefly, left, and promised to return—but never did. LoadUp rescheduled for the next day, but again, no one showed up. After multiple calls, I still have no resolution. Only about 40% of the work is done, and my room and closet are left in complete disarray with parts and boxes everywhere. Very frustrating experience. I don’t believe I should be charged for incomplete service.”

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Posted 1 day ago

“Had two pieces of furniture hauled that couldn’t move myself. They were professional and communicated their ETA and when they were on the way.”

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Posted 1 day ago

“Arrived on time, worked quickly, took care with items in the house so as not to damage anything. Very friendly. Highly recommended!!”

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Posted 1 day ago

“Orlando was great!! Quick and easy. Will definitely use the service again!”

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Posted 1 day ago

“Next day pick up On time Reasonable”

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Posted 2 days ago

“Next day pick up On time Reasonable”

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Posted 2 days ago

“Quick and cleaned up after themselves. Would use again!”

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Posted 2 days ago

“Came early with notice. We’re professional and quick. Definitely recommend!”

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Posted 2 days ago

“Jesse was great. Polite, Friendly, Knowledgeable and careful with our home. When we had an initial gap with coverage on our first chosen date, the LoadUP crew made sure we were taken care of on the next business day and helped me meet my deadline for removal We had great communication with / From Jessie, and the Loadup Office staff. Will Use again”

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Posted 2 days ago

“Top notch. On time and very efficient. Personnel were very professional. I’d definitely recommend and use LoadUp again.”

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Posted 2 days ago

“Professional, easy and great services”

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Posted 3 days ago

“Driver,Orlando, gets a 5. But the company messed up our delivery time and had to change dates. On my hr DOS, the original loader cancelled.”

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Posted 4 days ago

“They are very good.”

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Posted 4 days ago

“It was so easy to book online and i appreciated the transparent pricing. They got here perfectly on time, did everything fast without damaging anything, and made me feel super comfortable.”

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Posted 4 days ago

“Great service.”

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Posted 5 days ago

“When the driver arrived, they were personable and accomplished the item removable. The lower review, however, is due to the timeliness (or lackof) of their arrival. My scheduled pickup time was 8am-12pm... a 4 hour window. They finally arrived after 1:30pm... more than 1 1/2 hours past the scheduled time. Why give a scheduled time if not able to meet it...”

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Posted 5 days ago

LoadUp is rated 4.6 based on 7,521 reviews