LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,222 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,222 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“One guy showed up with a pickup truck. I knew he wouldn't be able to get all the items I had PAID for in advance. He said he would come back to get the rest. He did not come back or contact me. I paid a local business and they came to do the job. So I paid twice for the same job. A sofa and 5 bags of trash.”

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Posted 4 hours ago

“Hanif Williams and his helper provided superior service troubleshooting problems and fixing them on the spot. Could not have asked for more.”

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Posted 10 hours ago

“Wonderful experience!”

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Posted 12 hours ago

“Very professional friendly I highly recommend these guys”

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Posted 15 hours ago

“Job was fast and loaders were courteous and professional Loadup office was extremely helpful quoted a reasonable price made appt. for next day pickup and all was coordinated easily. I will definitely use them again!”

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Posted 16 hours ago

“Experience with Load Up: positive, productive and reliable. MB Stevens 1/2026”

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Posted 1 day ago

“Experience with Load Up: positive, productive and reliable. MB Stevens 1/2026”

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Posted 1 day ago

“Extremely prompt response and immediate scheduling! Very easy to deal with!”

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Posted 1 day ago

“Kevin my pickuper was amazing & quick! Two times now I've used load up, fantastic easy each time! Great communication & friendly service. The price couldn't be beat by any local junk hauler also.”

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Posted 2 days ago

“The guys were friendly, professional, on time and worked quickly.”

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Posted 2 days ago

“Really reasonable pricing, super good with communication, and movers were on time, friendly, honest, and quick. If needed, I'll call them again!”

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Posted 2 days ago

“The guys were friendly, professional, on time and worked quickly.”

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Posted 2 days ago

“If you truly don't offer same day pick up it shouldn't be an option. Also when rescheduled still didn't show up in the window I was given. Other than that service was fine and the pick up people were polite.”

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Posted 2 days ago

“Exceptional job! Helped us to declutter our home and downsize. Super team and no fuss. I can’t wait to use LoadUp again this summer!”

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Posted 3 days ago

“James, the person who made the delivery was great! 5 stars. But the person this morning between 8-12 didn't show up! I could tell that Bernard at Customer Svc worked hard to get someone to do the delivery. I’m glad I got the bed even if it came at 6pm. Thanks James for taking extra the job.”

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Posted 3 days ago

“on time, efficient, nice job”

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Posted 3 days ago

“Came on time and did what they said they’d do. Very professional and polite. Fair price to haul away 3 oversized area rugs.”

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Posted 3 days ago

“Easy to work with, and the people that picked up my load were great. On time, pleasant and efficient. I’d recommend them to anyone who asks.”

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Posted 4 days ago

“Great communication, even requested to come early which was great for us.”

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Posted 4 days ago

“Great communication, even requested to come early which was great for us.”

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Posted 4 days ago

LoadUp is rated 4.6 based on 7,222 reviews