LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,062 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,062 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Terrible experience. Booked them for furniture assembly and then decided to cancel less than 48hours later, and more than 3days before the scheduled appointment and they are trying to charge 20%fee for cancelling. They also charged the full amount to my credit card the week before the scheduled appointment. Terrible business practice and predatory cancellation policies.”

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Posted 7 hours ago

“Alex was very quick and professional. He managed to get our couch out the front door by himself in 30 seconds, something that took the two movers we had moving in over 20 minutes. He was right on time and the whole process took about 5 minutes!”

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Posted 9 hours ago

“Professional personable kind in the way they handle their business. It gives you confidence they know what they’re doing and I’m so happy to have had the person that I did this morning. Mr. Killian he walked me through everything and recognize it for an old lady. I really needed his assistance and it was great.”

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Posted 12 hours ago

“Jeremy was so quick and very polite. He was loaded down with other items with no help and worked hard to secure everything to his trailer. Wish everyone was as prompt serious and considerate as he was. Don't lose this guy he was great!!!”

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Posted 13 hours ago

“Professional and Courteous”

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Posted 1 day ago

“I was satisfied, but I had to help him carry the TV. He was supposed to come with 2 people.”

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Posted 1 day ago

“Today I had the experience With the working with a Neal he Was my driver He loaded all of the items that needed to be picked up and some He had great communication was very honest The rates the whole and I appreciate the time that he took to explain how the program worked As well as providing me with documentation of the pickup I would recommend Neal anytime”

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Posted 1 day ago

“Pickup was easy and people were very nice. Not 5 stars because there was total confusion about the pickup time — request pickup window was confirmed then emails sent with times outside the window. Then a phone confirmed another time, but they showed up 3 hours earlier (which was fine, but it all ruined my day for anything else).”

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Posted 2 days ago

“Very friendly and professional”

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Posted 2 days ago

“Your crew was top notch! Isabelle and Alexander were personable, capable, personable and efficient. I couldn’t be happier with my first LoadUp experience.”

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Posted 2 days ago

“This company does it right! Professional, polite, conscientious and kept me updated on every step between my call to request a pick up and the job being done the following day! Highly recommend if you need something hauled away!”

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Posted 2 days ago

“Load up did everything they said they would do. The price I was quoted was reasonable and they arrived in the exact window they gave me. Highly recommend!”

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Posted 3 days ago

“Mr Kahlid was excellent.”

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Posted 3 days ago

“Load up did everything they said they would do. The price I was quoted was reasonable and they arrived in the exact window they gave me. Highly recommend!”

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Posted 3 days ago

“I couldn't be happier with the job that Latoya and her partner did today. They were courteous understanding very pleasant and they worked quickly. They were on time they communicated well with us in advance of their arrival. I would recommend this very highly to anyone who needs help clearing out their house or moving things.”

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Posted 3 days ago

“Friendly and very courteous . Knew exactly what they had to do.”

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Posted 3 days ago

“The loaders were on time, friendly, responsive, and respectful of the property. The removal of the large armoire on a third floor was seamless and pricing was fair. Satisfied customer.”

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Posted 3 days ago

“Last review was for Blaine not Brandon”

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Posted 4 days ago

“Very good company to work with, workers were on time and communicated very well. Would use them again”

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Posted 4 days ago

“Very good. Hard working guy. Very polite . I am very satisfied. Will recommend you to everyone”

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Posted 4 days ago

LoadUp is rated 4.6 based on 8,062 reviews