LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,160 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,160 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Quick scheduling. Movers were very polite and were in and out. Great Service”

Helpful Report

Posted 16 hours ago

“Did a great job. They arrived on time, loaded up quickly, and were very courteous”

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Posted 16 hours ago

“Crew was on time and received updates as to when they would arrive. Ambur was knowledgeable and both guys were very polite. They dismantled our TV with no issues and carried it from our basement to their truck in less than 20 minutes. We would definitely use your company again.”

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Posted 19 hours ago

“From getting a quick online quote, to setting up the appointment the next day and having competent people show up was awesome! We were kept in the loop via email and text message regarding arrival times, and they even came with their own equipment to take apart a sofa sleeper to make it easier, and lighter, to dispose of. The guys were courteous and knew what they were doing, plus they were about $145 cheaper than the estimate we got before them. Highly recommend!”

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Posted 1 day ago

“The service provided by the Assembly Team was very professional, and prompt. The Assembly Team was courteous and friendly. They handled the task with ease.”

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Posted 1 day ago

“Could not be more pleased with LoadUp from my initial call to today’s pickup!”

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Posted 1 day ago

“Great experience! Easy to get a quote online, always kept up to date via email and text messages. Our guys, Billy & Trey, who did the couch and loveseat removal knew exactly what to do and were very respectful of our property. We also had them move a recliner from one floor to another and everything went so smoothly. I would highly recommend this company!”

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Posted 2 days ago

“The workers were extremely polite and efficient. They came got what they needed and left everything very clean.”

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Posted 2 days ago

“This team was very efficient. They arrived on time and was very polite and courteous. I would highly recommend.”

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Posted 2 days ago

“Christopher and his helper were prompt, courteous, and efficient in removing our king size mattress from an upstairs bedroom. I also appreciated the communication and scheduling so I knew when they would arrive. This is the second time I have used LoadUp in Nashville, and I would highly recommend them and will use them again in the future as needed!”

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Posted 3 days ago

“Very easy to schedule and communication was great. Brandon was professional and efficient. We will not hesitate to use them again!!”

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Posted 4 days ago

“Good communication, caring service. Would use again.”

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Posted 4 days ago

“The first time I used LoadUp everything was great. This time LoadUp gave the drivers the wrong address. That resulted in my elderly husband walking up and down the street in front of our building for close to 30 minutes.”

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Posted 5 days ago

“The clean up crew was very efficient and careful to not damage the property. However, I signed up for a 8am-12pm pickup window and they did not show up until 2pm. LoadUp needs to do a better job of managing their scheduling and ETA projections.”

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Posted 6 days ago

“LoadUp was a fun experience. Very smooth going online. Their pickup team was great. I would use them again and refer them to my friends, as we are older folks and need help moving stuff out. All good!”

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Posted 6 days ago

“Professional, courteous, clean and on-time service by my loader Hakeem & his helper! The whole process of removing 2 extremely heavy exam chairs out of my tiny medical office in Manhattan was surprisingly simple and stress-free: from online booking, quick & accurate quote + payment, good communication regarding ETA, etc to completion of a difficult job. I am so grateful that I found LoadUp! Will definitely call again for any future needs. Thank you again.”

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Posted 6 days ago

“Load up provided exceptional service for us today. Thank you so much!!!”

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Posted 6 days ago

“Very prompt service, highly recommend!”

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Posted 6 days ago

“Friendly, knowledgeable and efficient”

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Posted 1 week ago

“He was willing to help me since I’m disabled. Anything I needed to move back into place after the bed was assembled he did. He was very sensitive to my requests and I recommend him highly”

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Posted 1 week ago

LoadUp is rated 4.6 based on 8,160 reviews