LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,152 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,152 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Christopher and his helper were prompt, courteous, and efficient in removing our king size mattress from an upstairs bedroom. I also appreciated the communication and scheduling so I knew when they would arrive. This is the second time I have used LoadUp in Nashville, and I would highly recommend them and will use them again in the future as needed!”

Helpful Report

Posted 14 hours ago

“Very easy to schedule and communication was great. Brandon was professional and efficient. We will not hesitate to use them again!!”

Helpful Report

Posted 1 day ago

“Good communication, caring service. Would use again.”

Helpful Report

Posted 1 day ago

“The first time I used LoadUp everything was great. This time LoadUp gave the drivers the wrong address. That resulted in my elderly husband walking up and down the street in front of our building for close to 30 minutes.”

Helpful Report

Posted 2 days ago

“The clean up crew was very efficient and careful to not damage the property. However, I signed up for a 8am-12pm pickup window and they did not show up until 2pm. LoadUp needs to do a better job of managing their scheduling and ETA projections.”

Helpful Report

Posted 3 days ago

“LoadUp was a fun experience. Very smooth going online. Their pickup team was great. I would use them again and refer them to my friends, as we are older folks and need help moving stuff out. All good!”

Helpful Report

Posted 3 days ago

“Professional, courteous, clean and on-time service by my loader Hakeem & his helper! The whole process of removing 2 extremely heavy exam chairs out of my tiny medical office in Manhattan was surprisingly simple and stress-free: from online booking, quick & accurate quote + payment, good communication regarding ETA, etc to completion of a difficult job. I am so grateful that I found LoadUp! Will definitely call again for any future needs. Thank you again.”

Helpful Report

Posted 3 days ago

“Load up provided exceptional service for us today. Thank you so much!!!”

Helpful Report

Posted 3 days ago

“Very prompt service, highly recommend!”

Helpful Report

Posted 3 days ago

“Friendly, knowledgeable and efficient”

Helpful Report

Posted 4 days ago

“He was willing to help me since I’m disabled. Anything I needed to move back into place after the bed was assembled he did. He was very sensitive to my requests and I recommend him highly”

Helpful Report

Posted 4 days ago

“++ +2 Nice men.Task completed.Found a way to negotiate the long sofa through the.patio.door,,rather than the narrow front door. GOOD WORK --- Open doors that they did not help me to shut. i Would have appreciated.some assistance in movingmy things back ,as I am 71 Years old with slight mobility issues . Overall prompt service by the loaders.Only one fluent in English”

Helpful Report

Posted 4 days ago

“Tami was very kind and informative”

Helpful Report

Posted 5 days ago

“Good job. Happy with the work.”

Helpful Report

Posted 5 days ago

“Great customer service, communication; follow thru and follow up! Their attention to detail and customer satisfaction is outstanding and above and beyond! Thank you LoadUp😊”

Helpful Report

Posted 5 days ago

“Great customer service, communication; follow thru and follow up! Their attention to detail and customer satisfaction is outstanding and above and beyond! Thank you LoadUp😊”

Helpful Report

Posted 6 days ago

“The movers were very courteous and professional”

Helpful Report

Posted 1 week ago

“They arrived exactly on time. The communication before arrival was outstanding. We had a lot of things to pick up. They made short work of all of it. Great experience. Clean, professional and fast.”

Helpful Report

Posted 1 week ago

“Came on time, very efficient, worked well.”

Helpful Report

Posted 1 week ago

“Great company to choose! On time, fast, & efficient. Plus employees had a great personality. I will definitely choose again if I need to!”

Helpful Report

Posted 1 week ago

LoadUp is rated 4.6 based on 8,152 reviews