LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,191 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,191 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“While the "loader" did finally arrive and haul away our furniture after 8 pm in the dark (long after an 8-12 window had passed), this caused us a bit of anxiety as we were expecting new furniture and we had to have the people delivering the new furniture remove the old. This was likely our fault for our late booking (the day before), but we had hoped for a better sequence of events. However, the company was easy to deal with, it is nice to be able to charge the bill rather than come up with cash, and they did refund the difference between inside pickup and outside.”

Helpful Report

Posted 19 hours ago

“Did fine as usual, I’ve used these folks before and they’ve done what they say, show up on time, friendly and efficient. One last thing, if your driver is alone help em load, remember we all trying to help each other through the maze of life. Peace all happy 2026 halloween 🎃”

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Posted 1 day ago

“Communicated day of pick up with eta and were prompt and courteous.”

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Posted 2 days ago

“Everything went super smooth! Will definetly use again!!”

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Posted 2 days ago

“Smooth and easy to reach them . My empty boxes were picked up same day and there were no hassles at all . They’re also understandable and are willing to address your concerns and challenges. The driver was also nice and did a good job”

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Posted 3 days ago

“The drivers were very nice and professional. The Loadup website is terrible to use if you are trying to get rid of multiple items that are in different categories. I had to change our order to add more items and ended up having to call. All the people at Loadup were nice; it's just that the website is so frustrating that it didn't make the experience perfect.”

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Posted 3 days ago

“Quickly came and removed items. Prices were good. I will definitely call them again.”

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Posted 3 days ago

“Absolutely no problems. I would use this service again”

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Posted 3 days ago

“Great ! On time and no nonsense! Price is worth it!!!”

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Posted 3 days ago

“Prompt, efficient and friendly pros!”

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Posted 3 days ago

“Lamar and Kenny did a phenomenal job removing a very large couch that didn't break down to two sections. They also were very accommodating and mentioned they might be able to donate the couch, rather than put it in a landfill, since it was clean and in working condition. Great price with LoadUp and quick scheduling. I highly recommend and will use them again when I need junk removal.”

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Posted 4 days ago

“Used LoadUp to remove a full-sized front-load washer & dryer set on pedestals. The crew was very professional and careful removing the appliances and hauling them away. I received update notification starting in the morning and periodically as the arrival time neared. I was very pleased with the service and will definitely use LoadUp again for similar needs.”

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Posted 4 days ago

“I will definitely use them again. They arrived on time, loaded up and no hassle for payment since it’s prepaid up front.”

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Posted 4 days ago

“excellent, very helpful”

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Posted 5 days ago

“They were amazing! Super quick and left it very clean!! Zareth was great!”

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Posted 5 days ago

“Very good service.”

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Posted 5 days ago

“Best service I’ve experienced. The two Jeans were great!! Will definitely call again next spring for our cellar clean out. Thanks again, I’d recommend you guys to a friend. Especially if they are older like us!”

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Posted 6 days ago

“Very good service .. James and his colleague was nice ..”

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Posted 6 days ago

“Jeremy was on time, professional, gracious and handled all of our needs! Highly recommend Jeremy and his crew! we definitely plan on using him again! My family has used other folks and he is and top-notch, reasonably priced, and is ready with all he needs to take care of the job! He was ready with the tools to remove doors from the fridge and handled the deep freeze with ease!”

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Posted 6 days ago

“Mike was great! We would definitely use this service again!”

Helpful Report

Posted 1 week ago

LoadUp is rated 4.6 based on 8,191 reviews