LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,813 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,813 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“I was very happy and please with the service technician. Raúl, who came to synchronize my adjustable bed frame. He did pair the two remote controls, but this synchronization was not able to be accomplished due to a faulty main box that’s not working. He provided a diagnostic of what was wrong with the adjustable bed frame. This way I can call the company Nectar. so that they can take care of handling the issue. I highly recommend this LoadUp for any issues with your new furniture or electronics.”

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Posted 13 hours ago

“I was really impressed with the quickness of the items being loaded into the trailer. They did an amazing job and got all the stuff loaded so fast. They made it look effortless and were very friendly as well. I will definitely be using LoadUp again if needed.”

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Posted 17 hours ago

“Excellent service! Thank you so much Highly recommended; they were fast, friendly, and responsible when removing everything.”

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Posted 1 day ago

“They picked up an old elliptical trainer from our garage. Arrived when they said they would , and worked quickly to get it loaded. Great service, for a reasonable price!”

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Posted 1 day ago

“On Time and very Professional.”

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Posted 1 day ago

“Easy to schedule a pickup. The guys were very courteous and efficient. would use again.”

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Posted 1 day ago

“The guys entered.assessed,moved items, and left - extremely courteous and efficient!!!”

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Posted 1 day ago

“Great job got job done fast and efficient”

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Posted 1 day ago

“Thank you SO much for everything! From start to finish, everything (including communication) was TOP SHELF!!! Sheila and Jaffen were wonderful, funny, and so sweet!! I would most definitely recommend them to anyone who needs their help! We are SO, SO, SO pleased, blessed, and very grateful! Thank you again, Sheila and Jaffen!”

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Posted 2 days ago

“I was given a quote in writing of $139 but when they emailed my receipt after the pick-up was completed they charged me $154!! Will not recommend this company. Too dishonest for my taste.”

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Posted 2 days ago

“On time, friendly, tidy, and true to agreed upon price. I wish— would pay more for— transparent commitment to repurposing, recycling. I don’t know what will happen to the treadmill that was removed. I haven’t found a service that does that though and this was convenient and well priced.”

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Posted 2 days ago

“Heather and AJ were fantastic. They communicated well, worked hard, and are very thoughtful.”

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Posted 2 days ago

“Load Up site was easy to navigate Pickup crew was courteous and punctual. I will certainly use again for a similar job.”

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Posted 3 days ago

“Supposed to be here between 8-12 to get. couch and loveseat. Got her at FIVE THIRTY PM. (The people who came were nice and did what they were supposed to do. No explanation for being this late. I did not ask. I was furious by this time and just wanted my stuff OUT. I did treat them nicely.) Asked for refund of some sort from LoadUp. They told me no. NEVER AGAIN!! I am glad so many others had grat experiences. I definitely did NOT!”

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Posted 3 days ago

“Super quick, efficient, and seamless experience — from excellent customer service when getting a quote and placing a request, to next-day pickup! Communication was easy and clear; loved getting texts noting when drivers were en route and when they were almost arriving. Well worth the cost. Highly recommend.”

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Posted 3 days ago

“Very respectful and well mannered, showed up on time and was very fast and quick with loading everything that needed to be gone. If we ever need anything taken care of again we will definitely use them and refer them to people.”

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Posted 3 days ago

“The guys were very professional and nice. Had a hard time with the couch at first but they figured it out. They were careful not to damage the couch while moving it to its destination. I recommend Travis and Austin highly.”

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Posted 3 days ago

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Posted 3 days ago

“Outstanding customer service”

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Posted 3 days ago

“Mattress removal was very fast, everything was over in 2 min.”

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Posted 4 days ago

LoadUp is rated 4.6 based on 7,813 reviews