LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,209 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Exceptional job! Helped us to declutter our home and downsize. Super team and no fuss. I can’t wait to use LoadUp again this summer!”

Helpful Report

Posted 7 hours ago

“James, the person who made the delivery was great! 5 stars. But the person this morning between 8-12 didn't show up! I could tell that Bernard at Customer Svc worked hard to get someone to do the delivery. I’m glad I got the bed even if it came at 6pm. Thanks James for taking extra the job.”

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Posted 9 hours ago

“on time, efficient, nice job”

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Posted 12 hours ago

“Came on time and did what they said they’d do. Very professional and polite. Fair price to haul away 3 oversized area rugs.”

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Posted 16 hours ago

“Easy to work with, and the people that picked up my load were great. On time, pleasant and efficient. I’d recommend them to anyone who asks.”

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Posted 1 day ago

“Great communication, even requested to come early which was great for us.”

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Posted 1 day ago

“Great communication, even requested to come early which was great for us.”

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Posted 1 day ago

“Easy to work with, and the people that picked up my load were great. On time, pleasant and efficient. I’d recommend them to anyone who asks.”

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Posted 1 day ago

“We were very happy with the 2 men that came today. Very pleasant and hard working. I was very impressed with LoadUp and the communication throughout the process. I would highly recommend your company.”

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Posted 2 days ago

“i had lots of trouble with phone issues but they stuck with me and i got my delivery nathan is wonderful please reward him the best service man i ever met thanku all so much”

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Posted 3 days ago

“LOVE THESE GUYS! Moving and had some adjustable twin bed frames no one would take. Made and appt online, very fair pricing btw, driver was here before 1! Would highly recommend these guys!!”

Helpful Report

Posted 3 days ago

“Shannon did an excellent job handling the box cleanup at my home today. He was professional, efficient, and went above and beyond by taking care of not only the boxes, but also other debris in the area. His attention to detail and willingness to help made the entire process easy and stress-free. I truly appreciate his extra effort and would highly recommend him.”

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Posted 3 days ago

“Loaders were kind and efficient. The work was completed very quickly.”

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Posted 4 days ago

“Great experience from start to finish. Removed a recumbant bike from basement. Movers were careful, fast and very nice. Will definitely use again!”

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Posted 4 days ago

“The guys I worked with were super professional and fast. In and out with a big loveseat in under 15 minutes!”

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Posted 4 days ago

“on time , professional, courteous, order was easy to book, job was completed quickly”

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Posted 4 days ago

“I have used the 800gotjunk people in the past and wanted to try someone else as they are very expensive. I removed carpet in a room in our home and was hoping to get in quickly picked up and out of the way. I called at noon and got a price with a text pic within 15 minutes and they were here at 8 the next morning to pick up. Very fair price and great customer service. I will definitely be using loadup exclusively from now on.”

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Posted 4 days ago

“Fast and efficient”

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Posted 4 days ago

“Very happy with the service. Happy customers.”

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Posted 5 days ago

“Great service. Bryce was very professional and completed the job very fast.”

Helpful Report

Posted 6 days ago

LoadUp is rated 4.6 based on 7,209 reviews