LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,285 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,285 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Negative: I'd give a low score because they should have put a blanket on my stairs to prevent scraping off the paint!! I should file complaint. They barely spoke English. Younger one did help me find the cu.ft of my old fridge. They were fast but I didn't get one simple positive vibe from them at all. Interactions leave a memorable impression. They barely spoke at all, is it a language barrier? They should have said, “sorry, we don’t speak English.” Oh well, I’m sure they are good employees. Could improve though.”

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Posted 4 hours ago

“The loadup was fast and efficient”

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Posted 5 hours ago

“The reps were very nice, Understanding, did the best job setting up my bed and taking the old frame away. Best delivery I ever had from all the years when I had this kind of service . Very professional and kind. They desired highly recognition for the professional job they did for me thank you.”

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Posted 5 hours ago

“My experience with LoadUp was amazing. From the ease of texting the info. and request, to receiving a quote within a day, to the amazing 2 gentlemen that came to pick up my furniture. They were extremely professional, courteous and treated my home like their own. Highly recommend to anyone and would definitely use again.”

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Posted 11 hours ago

“Cynthia was really the best , ahe arrived on time and was polite and respectful”

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Posted 12 hours ago

“Professional, polite, hardworking, and reasonable pricing. Easy to book a job. They did three jobs for me. I highly recommend Load Up!”

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Posted 1 day ago

“Professional, polite, hardworking, and reasonable pricing. Easy to book a job. They did three jobs for me. I highly recommend Load Up!”

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Posted 1 day ago

“They were wonderful. Professional. Polite. Quick. There is literally nothing negative I could say.”

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Posted 1 day ago

“Great service.”

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Posted 2 days ago

“On time and quickly loaded my mattresses and box springs”

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Posted 2 days ago

“The Load Up employee,Rodney, was here on time and quickly fixed the problem with our bed frame. He was very polite and professional.”

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Posted 2 days ago

“Very professional. Took great care to not nick walls even through tight turns. Prompt, arrived when they said they would. Will definitely use them again.”

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Posted 2 days ago

“The online communication was spot on, and the two men from Terre Haute IN who picked up my items were polite and respectful. Angel and Wyatt were very nice men. They were professional from the moment I opened the door. One small item was broken, but it isn’t a big deal.”

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Posted 2 days ago

“Arrived on time and were friendly and efficient!”

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Posted 3 days ago

“While the ordering process was quite streamlined and the order representative was very friendly and helpful, in the end we were disappointed with the professionalism of the Loaders who showed up. They had not brought their own packing materials and asked for boxes and plastic bags to load things up. They wrapped items in bundles using the bedding and other fabric materials we were asking to be donated. Their demeanor did not give us fully confidence that these materials would be actually donated to a charity.”

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Posted 3 days ago

“This is the second time I’ve had the pleasure of having the same kind gentlemen pick up for me. Very effective friendly service 🙏❤️”

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Posted 3 days ago

“Excelllent!on time and courteous”

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Posted 3 days ago

“We had very good communication and knew when they were coming. They were good at setting up our new bed and taking away all the boxes and wrapping etc. We would definitely use them again.”

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Posted 4 days ago

“They offered me the service the next day. Their communication and updates are accurate and they cleaned a mess aftermath out side of the door. Very professional.”

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Posted 4 days ago

“Very professional Great website to organize your projects By far the most competitive prices Professional and trustworthy staff I highly recommend them and will use them again”

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Posted 4 days ago

LoadUp is rated 4.6 based on 7,285 reviews