LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,079 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“I bought a mattress and an adjustable platform base and this company sent 2 gentleman that set everything up with the “white Glove” service. They also removed the older bed and mattress. They also removed another bed base that I had that wasn’t useful anymore. They were respectful and eager to please. Thank you Load Up for your help.”

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Posted 1 day ago

“I want to thank LoadUp for picking up a mattress for me. It was easy to arrange the pickup on their website and scheduling was at my convenience which accommodated my schedule. Jamail, the driver, was kind and courteous. Again, thank you for your services.”

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Posted 2 days ago

“I had a great experience with LoadUp! The whole process was easy and convenient, and the team was professional, friendly, and efficient.”

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Posted 3 days ago

“Our load up hauler Rickie was on time very polite and did a fantastic job.”

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Posted 3 days ago

“Professional, courteous and efficient. Very thankful and impressed.”

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Posted 3 days ago

“It was really quick and super friendly staff. Will use again if needed. I appreciated how smooth it all went! You made my day ☺️”

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Posted 4 days ago

“Easy to organise. Quick, friendly service. Reasonable price. Will definitely use again.”

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Posted 6 days ago

“We had an excellent experience with LoadUp today. Communication was great with Dave, letting us know when they would arrive. They removed the 4 pieces of furniture we had in about a half an hour. No problems at all. Both men were very friendly and professional. We would recommend LoadUp for your junk removal.”

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Posted 1 week ago

“Highly recommend! Same day pickup was great!!”

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Posted 1 week ago

“Professional, efficient, competent, friendly.”

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Posted 1 week ago

“Charles & his wife were excellent— very professional & helpful. They worked hard & provided the information we needed as soon as they arrived. They were on time , & didn’t stop until they finished. I highly recommend them & sm beyond pleased w/ their work.”

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Posted 1 week ago

“Excellent service.”

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Posted 1 week ago

“When Michael and Lawrence showed up, I didn’t think they could everything in . They worked so hard and went above and beyond. Excellent!!”

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Posted 1 week ago

“It was easy to book the service using their website. The information throughout the process was proactive and timely. The two-person team that undertook the job was professional, fast, and friendly. Will definitely use this company again.”

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Posted 1 week ago

“On time, very efficient”

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Posted 1 week ago

“I absolutely recommend Loadup. I have used them several times. Their prices are great, and their crew is very professional .”

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Posted 1 week ago

“The process from start to finish was very easy and pretty efficient. The only issue was there was a miscommunication on the rug size, but it ended up not being a big deal. Customer service is wonderful, and even the loader that came to my house could not have been more professional. Just make sure you you give all the specifics of the items being picked up like the size, measurements, etc. Thank you. LOAD UP”

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Posted 1 week ago

“Terrible experience. Booked them for furniture assembly and then decided to cancel less than 48hours later, and more than 3days before the scheduled appointment and they are trying to charge 20%fee for cancelling. They also charged the full amount to my credit card the week before the scheduled appointment. Terrible business practice and predatory cancellation policies.”

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Posted 1 week ago

“Alex was very quick and professional. He managed to get our couch out the front door by himself in 30 seconds, something that took the two movers we had moving in over 20 minutes. He was right on time and the whole process took about 5 minutes!”

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Posted 1 week ago

“Professional personable kind in the way they handle their business. It gives you confidence they know what they’re doing and I’m so happy to have had the person that I did this morning. Mr. Killian he walked me through everything and recognize it for an old lady. I really needed his assistance and it was great.”

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Posted 1 week ago

LoadUp is rated 4.6 based on 8,079 reviews