LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,197 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,197 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Loaders were kind and efficient. The work was completed very quickly.”

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Posted 3 hours ago

“Great experience from start to finish. Removed a recumbant bike from basement. Movers were careful, fast and very nice. Will definitely use again!”

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Posted 3 hours ago

“The guys I worked with were super professional and fast. In and out with a big loveseat in under 15 minutes!”

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Posted 9 hours ago

“on time , professional, courteous, order was easy to book, job was completed quickly”

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Posted 9 hours ago

“I have used the 800gotjunk people in the past and wanted to try someone else as they are very expensive. I removed carpet in a room in our home and was hoping to get in quickly picked up and out of the way. I called at noon and got a price with a text pic within 15 minutes and they were here at 8 the next morning to pick up. Very fair price and great customer service. I will definitely be using loadup exclusively from now on.”

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Posted 12 hours ago

“Fast and efficient”

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Posted 14 hours ago

“Very happy with the service. Happy customers.”

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Posted 1 day ago

“Great service. Bryce was very professional and completed the job very fast.”

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Posted 2 days ago

“I had a great experience with LoadUp! My loader,Alexis J., was very professional, easy to talk to, and incredibly helpful. He made the whole process smooth and pleasant, and his positive attitude really stood out. Great service all around. I can't be happier.”

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Posted 2 days ago

“Had to move a treadmill and an elliptical to the basement. Did an amazing job in a very difficult situation. The lead-man was Troy and his young partner was also very good. I would trust and I would also recommend Troy for any tight situation. He puts thought into his work and reassembles to perfection anything that he had to do to disassemble to get the equipment moved. He was the kind of employee that "MAKES THE COMPANY"!”

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Posted 3 days ago

“Punctual and got the job done.”

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Posted 3 days ago

“Punctual and got the job done.”

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Posted 3 days ago

“So pleasant to work with every step of the way. From placing order to timely pick-up, with constant information along the way. Certainly have my vote for future help.”

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Posted 3 days ago

“Professional, courtesy, inexpensive. Prompt!!!! Great!”

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Posted 4 days ago

“Excellent customer service !!!”

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Posted 5 days ago

“Communication was great, they sent me a text message about 30 minutes before with an ETA, They were professional, courteous of my home and flooring , as they moved the elliptical out of my home. Very pleasant people. Well done!”

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Posted 5 days ago

“Came after a text and was in and out quickly . I have no complaints”

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Posted 5 days ago

“Very professional and quickly”

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Posted 6 days ago

“Great service and Awesome people. I loved how they setup the pick-up and helped inform me of the ETA and messaged when they are around. They picked up the item promptly and on their way. Glad to have this service from LoadUp!”

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Posted 6 days ago

“The guys were on time, polite, and very fast. Highly recommended. Easy to setup online with perfect execution.”

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Posted 6 days ago

LoadUp is rated 4.6 based on 7,197 reviews