LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,550 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,550 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Great communication ! They were hired to assembly Helix foundation, frame and mattress and remove all our old bedding. We had all assembly completed prior to their arrival bc of a mix w/ helix, not Load Up. That left them to simply remove the old mattress box springs and metal bedframe which we had broken down and waiting right by front door. It was a breeze. They were very nice, prompt and respectful of our property.”

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Posted 5 hours ago

“Our haulers were on time, efficient and friendly, and can’t complain about the price.”

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Posted 6 hours ago

“The assembly went well very qualified to take care of your project”

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Posted 17 hours ago

“The assembly went well very qualified to take care of your project”

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Posted 19 hours ago

“They texted a day ahead of scheduled delivery to let me know there was opportunity for an earlier date if I wanted. This was much appreciated. Communication throughout the day was good and names of drivers and phone numbers shared. Service was efficient.”

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Posted 19 hours ago

“They really quick I said I need to be somewhere by 4 they was done at 3 pm thanks So Much”

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Posted 23 hours ago

“excellent service with a smile!”

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Posted 1 day ago

“Marlon was a great communicator, professional and on time.”

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Posted 1 day ago

“Did a Great job! Highly recommend!!!!”

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Posted 1 day ago

“I’m very happy with the company and price The workers did a great job picking up the pieces I give Load Up 10 stars”

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Posted 3 days ago

“Punctual, good communication, friendly and quick!”

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Posted 3 days ago

“Quick proficient and professional. Would use again.”

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Posted 3 days ago

“Quick proficient and professional. Would use again.”

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Posted 3 days ago

“This gentleman, Larry and this guy that came to pick up my couch and microwave we’re outstanding. I am so blessed that we have people like this that help people like me because I am disabled. Thank you so much. God bless them”

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Posted 3 days ago

“Jose was my loader and his excellent service along with positive and kind demeanor made this such a better experience during the time of stress to get removal from house. Thank you so very very much!”

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Posted 3 days ago

“Very good service!”

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Posted 3 days ago

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Posted 4 days ago

“Sent constant communications including that they were in route and picked up my item and NEVER SHOWED UP. Also, now they don't answer their phone. Total scam”

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Posted 4 days ago

“Myron went above what was required of him!”

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Posted 4 days ago

“NO ACCOUNTABILITY FOR PROPERTY DAMAGE!! The haulers were prompt and friendly, but after they left I noticed that they had broken a planter pot in my stairwell. Soil and pieces of the ceramic planter were scattered down the stairs. I filled out a claims form and was told that they would not cover the damage because it was cosmetic. Nevermind that the planter will now leak water all over the floor because half the saucer is missing!!! I am beyond frustrated with this situation. Keep a close eye on the haulers the entire time - lesson learned for me but I won’t be using them ever again.”

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Posted 4 days ago

LoadUp is rated 4.6 based on 7,550 reviews