LoadUp Reviews

Name: LoadUp
Rating: 4.56

4.6 Rating 4,477 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 4,477 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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LoadUp 5 star review on 22nd September 2022

Rita And Michael

Michael

LoadUp 5 star review on 20th October 2021

Cal Kemper

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient”

Helpful Report

Posted 4 hours ago

“Jazlyn and Javier were great and very friendly! The whole process was quick and easy! Thank you!”

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Posted 8 hours ago

“The 2 guys who came to remove my 2 heavy couches were fantastic. I would use this company again and highly recommend them. KUDOS”

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Posted 10 hours ago

“Very polite, friendly, and efficient. Would use them again.”

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Posted 11 hours ago

“Pablo was fantastic!”

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Posted 14 hours ago

“Showed up within the first two hours of schedule d window. Very professional and friendly.”

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Posted 1 day ago

“Brandon & his helper were awesome! They gave me a heads up prior to arrival, got here & were super professional & amazingly quick loading up all of my items. Definitely will use this service in the future!”

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Posted 1 day ago

“everything was great. they were priced under than other services I used. The person on the other line that took our order was amazing, thanks Rex! And the person that came to pick up the order was great and on time. Highly recommend them!”

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Posted 1 day ago

“Pleasant helpful men. Fast and efficient”

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Posted 1 day ago

“Devin and Noe did an excellent job! They carefully moved my sleeper sofa down the stairs and out of my home without damaging the walls. Thank you guys for a job well done.”

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Posted 2 days ago

“These guys were awesome, they were so nice and did exactly what I needed and always asked how I wanted things or if there was an issue gave a solution. Would highly recommend and will use again!”

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Posted 2 days ago

“They came exactly at the time they said they would. I showed them what needed to be removed. They went about and removed all the stuff quickly and efficiently. They asked if there was any thing else I needed. I said you got it all. They said OK and we were done. I can’t think of any way it could have gone smoother.”

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Posted 2 days ago

“Edinson and he’s helper were very efficient in handling my pickup . Thank you again. Donna Hernandez”

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Posted 2 days ago

“10 out of 10. much thanks”

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Posted 2 days ago

“They were so fast and so kind. I highly recommend.”

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Posted 3 days ago

“Super fast arrival for same day service! Easy Service and nice people.”

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Posted 3 days ago

“Friendly & prompt.”

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Posted 3 days ago

“Very cordial and friendly when they picked up my old mattress. They called and even offered to come earlier than was scheduled. I would recommend them!”

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Posted 4 days ago

“Daniel (Danny) was terrific. Team was quick, efficient and friendly!”

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Posted 4 days ago

“John was awesome! He was friendly and courteous, but also super quick and efficient. I would highly recommend his services!”

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Posted 5 days ago

LoadUp is rated 4.6 based on 4,477 reviews