LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,025 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,025 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service!!!!”

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Posted 1 hour ago

“Arranged for my old refrigerator to be picked up the next day. Received a text and email on pickup day indicating who the driver was with his phone number. I texted the driver for an ETA. He said they would arrive before 11 am. They arrived before 11am and quickly removed the refrigerator. Would highly recommend. The service was priced fairly.”

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Posted 1 hour ago

“Quick and easy to use this service and it’s the second time in 2 weeks I have used this service”

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Posted 4 hours ago

“Quick and easy to use this service and it’s the second time in 2 weeks I have used this service”

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Posted 4 hours ago

“Very easy process a gentleman named Shawn made my appt. 2 Guys came picked up the mattress they were very polite.”

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Posted 22 hours ago

“Abraham and his partner did an EXCELLENT job moving our heavy furniture!!! I’m very disappointed with the company only sending 2 men when we specifically told the company it would take at least 4 men to remove and take apart very difficult furniture. Abraham and his partner were very precise and careful with everything!! Thank you to the men!!!”

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Posted 1 day ago

“They were very good at what they did!”

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Posted 1 day ago

“After an iniytial estimate that was just for hauling, I asked for a more detailed estimate that acknowledged the need to disassemble a large trampoline and safety net. after providing photos I had another estimate that took into account everything and it was still very, very reasonable. I signed up, paid, and the next day the workers arrived at the stated time and within an hour had completed the job. I was very impressed and pleased. I would turn to them first in the future: people doing what they say they will do for the stated price makes them special.”

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Posted 1 day ago

“Syed did a great job picking up the mattress and was both friendly and professional throughout the process.”

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Posted 2 days ago

“Super great service and experience. The team was quick and professional, they text back quickly and setup was easy. I would definitely use LoadUp again!”

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Posted 2 days ago

“Excellent service! Great communication and very professional. Highly recommend if you need someone to load up your stuff and get it gone!”

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Posted 2 days ago

“I was very pleased with my LoadUp service today. Doug was very pleasant and hard-working. I would definitely hire LoadUp again and request Doug.”

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Posted 2 days ago

“Excellent service- friendly and hardworking”

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Posted 2 days ago

“Eric provided great service and was personable and professional. I got the work done completely and quickly. Definitely I recommend him.”

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Posted 3 days ago

“Very easy to schedule, excellent communication, driver was here on time and service completed in less than 5 minutes. Highly recommend!”

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Posted 3 days ago

“Amazingly easy to set up, kept me notified of pickup time window, and Kellie was amazing. Super professional and efficient and polite. Thank you!!”

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Posted 3 days ago

“Super easy to use- came on time and completed the job with satisfaction.”

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Posted 4 days ago

“Great guys did wonderful job!”

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Posted 4 days ago

“Jason went the extra mile and was very thorough on the job. I would highly recommend him and will request him next time I have a need for the services of LoadUp.”

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Posted 4 days ago

“The driver was extremely pleasant and professional . He gave me great advice on moving issues in general. The communication was spot on. They're a little pricey but came in 24 hours . Give Charles a raise!”

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Posted 4 days ago

LoadUp is rated 4.6 based on 6,025 reviews