LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,394 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book. Great communication. I have used LoadUp twice. Once in Fort Worth TX and now Canton GA. Each time the communication with the driver was excellent. I appreciated knowing where they were along the route. Folks were super friendly and efficient.”

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Posted 4 hours ago

“Luis was very efficient and kind!! I would use again”

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Posted 5 hours ago

“The LoadUp team were so good. They kept us updated and delivered the furniture to a donation place of our choice. They were punctual and courteous. The team on the phone were also great.”

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Posted 7 hours ago

“Noah, the loader, was such a pleasant and hard working young man. He was very empathetic as to how hard cleaning out my mom's house was for me. I really appreciated his understanding. I will use him again for my next project!”

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Posted 22 hours ago

“Team notified me in a timely manner. Showed up on time and took care of all the details.”

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Posted 1 day ago

“Very helpful installation.”

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Posted 2 days ago

“Same day pickup was available. He was here within 2 hours!”

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Posted 2 days ago

“Job was done on time, quick, professional, according to agreements.”

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Posted 2 days ago

“Same day pickup was available. He was here within 2 hours!”

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Posted 2 days ago

“We wanted to take a moment to recognize the outstanding work of Denis Garcia and his team during our recent furniture removal. They were professional, efficient, and handled everything with exceptional care. It was clear they take great pride in their work, ensuring all items were removed safely and without any damage. The entire process was completed in a timely manner, and the team was courteous and respectful throughout. They truly represented your company with excellence. Thank you again for providing such exceptional service.”

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Posted 2 days ago

“Assembled and set up bed exactly as needed, fast and removed all packaging.”

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Posted 2 days ago

“Guys came in, assessed what needed to be moved out and immediately went to work. They were very careful not to damage anything in the house. Great job!”

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Posted 2 days ago

“Excellent communication and service! Highly recommend! Brandon and Norman were exceptional workers, professional and friendly. Thank you.”

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Posted 3 days ago

“Assembled and set up bed exactly as needed, fast and removed all packaging.”

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Posted 3 days ago

“Shawn was great and did the work alone! So glad he was assigned to my job.”

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Posted 3 days ago

“Easy setting up the pick up and upon request the pick up driver gave me a very accurate ETA”

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Posted 3 days ago

“The 2 guys arrived when they said they would and were friendly, professional, & efficient. We were very happy with the service. Ours was a pickup not delivery.”

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Posted 3 days ago

“Great guy. Very polite and did the job quickly”

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Posted 3 days ago

“Setting up junk removal online was very easy and straight forward. Pricing was more than fair and they showed up the next day when they said they would and removed the junk very quickly. Highly recommend for any of your junk removal needs.”

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Posted 4 days ago

“i’ve used load up twice now and both times it was great, got rid of unwanted furniture without any hassle!”

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Posted 4 days ago

LoadUp is rated 4.6 based on 7,394 reviews