LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,396 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,396 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will make sure to serve customers, very professional and courteous. Very satisfied!”

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Posted 2 weeks ago

“Timely and didn't scratch my walls. Thank you! Very good service!!”

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Posted 2 weeks ago

“The company was on time as well as completing the job quickly.”

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Posted 2 weeks ago

“Raul was fast professional and did an awesome job!!”

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Posted 2 weeks ago

“Great service!! Very quick and friendly. I would highly recommend!!”

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Posted 2 weeks ago

“Everything went so smoothly and Garret was such a nice polite young man!! Super strong too!! Thank you all so much!!!!”

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Posted 3 weeks ago

“I'm so glad I found LoadUp Junk Removal! Two friendly gentlemen arrived on time, whisked my stuff out of the house, documented everything and were in and out in 15 minutes. I had a 100% hassle-free experience with LoadUp.”

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Posted 3 weeks ago

“I am a first time customer. When I called Loadup for the first time, I spoke to Gel, who answered the phone. Her pleasant voice and handling my questions were awesome!! When asked about pricing, there were no hesitation and no recommendation to send someone out to review the items I wanted to remove. Gel gave me the price quickly. I especially, was happy to be able to schedule the pick-up the next day. When Loadup arrived today, the gentlemen were, professional, quick, and polite. I would highly recommend "Loadup" to all my friends and family. Very Happy Customer from Bedford, MA GO PATSS!!!!”

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Posted 3 weeks ago

“Great experience! On time, quick, efficient, personable. Kayla was terrific! Thank you Load Up!”

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Posted 3 weeks ago

“The two men were polite, where able to move sofa and loveseat quickly, and they were on time. Thanks!”

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Posted 3 weeks ago

“I had a five piece sectional that needed to go and didn’t know who to call. Found LoadUp via a Google search. Process was easy from start to finish. Scheduling was a breeze, and pick up even more so. My loader, Veronica, was very friendly. I am pleased with my experience LoadUp.”

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Posted 3 weeks ago

“Drivers communicated about pickup, arrived on time, were VERY careful and polite. Awesome experience.”

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Posted 3 weeks ago

“They did a great job. They communicated the time frame prior to their arrival, communicated when they were on the way, and got here right on schedule. They were also fast and efficient! Thanks so much for a great service!!!”

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Posted 3 weeks ago

“Very efficient On time and took care of Everything very quickly. Very nice folks”

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Posted 3 weeks ago

“Great job Andrew!! Thanks.”

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Posted 3 weeks ago

“They did a fantastic job with taking my request on the phone and very pleasant picking up what I had them. Good job.”

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Posted 3 weeks ago

“Superior service! Communication with staff was excellent upon placing order. Ask for Evan, Mary or Chris for listing items and receiving estimate. The gentlemen who arrived for removal were extremely polite, efficient and very solicitous to protect walls and ceiling. They left my basement swept and clean. Highly recommend this company.”

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Posted 3 weeks ago

“The loadup was fast and efficient”

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Posted 3 weeks ago

“The reps were very nice, Understanding, did the best job setting up my bed and taking the old frame away. Best delivery I ever had from all the years when I had this kind of service . Very professional and kind. They desired highly recognition for the professional job they did for me thank you.”

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Posted 3 weeks ago

“My experience with LoadUp was amazing. From the ease of texting the info. and request, to receiving a quote within a day, to the amazing 2 gentlemen that came to pick up my furniture. They were extremely professional, courteous and treated my home like their own. Highly recommend to anyone and would definitely use again.”

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Posted 3 weeks ago

LoadUp is rated 4.6 based on 7,396 reviews