LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,129 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and professional people. Prompt pickup at my home. Very satisfied with their service and will use again.”

Helpful Report

Posted 2 weeks ago

“Above and beyond in terms of the care, cooperation, and courtesy that we (my daughter and I) experienced. Thank you all so much!”

Helpful Report

Posted 2 weeks ago

“Our original experience was a little shaky. The delivery was scheduled for Monday Nov 23rd. Unfortunately no one came at the window given 8 am to 12. After our second call we were connected with a customer service rep (Bernard) who obliged for the delay. Apparently none of the teams were available in our area. But he arranged for delivery 2 days out & couldn’t have been more helpful. The team came on the day promised are were very professional! We wouldn’t hestitate to use this company in the future!”

Helpful Report

Posted 3 weeks ago

Helpful Report

Posted 3 weeks ago

“Matthew He is an asset. I so admire his dedication to provide a positive attitude to his job. He has a degree in chemistry but is not able to find a job. So he works up to 12 hours a day to support his family. What a beautiful ray of sunshine. So I saying I would highly recommend LoadUp.”

Helpful Report

Posted 3 weeks ago

“Great and very professional service. We will use this company again for sure!”

Helpful Report

Posted 3 weeks ago

“I used the team for 2 different pick ups this morning, very courteous and professional, great job at both sites!!”

Helpful Report

Posted 3 weeks ago

“The team did a great job, very courteous and professional!!”

Helpful Report

Posted 3 weeks ago

“Service was great! Yudiel and company is very pleasant and were in and out in no time👍🏼. Costumer service on booking was great too: direct, fast, easy, and accommodating.”

Helpful Report

Posted 3 weeks ago

“Jason and his assistant were very professional and efficient. They were careful with the furniture and surroundings. I recommend them!”

Helpful Report

Posted 3 weeks ago

“Fernando and his assistant worker very hard removing furniture from a full house removal. They worked carefully taking furniture apart and loading the truck. This company was easy to work with, fair price and great communication. I totally recommend LoadUp!”

Helpful Report

Posted 3 weeks ago

“Larry did a quick and efficient "one man" load up (which surprised me) of our couch. No complaints, just compliments. Thanks. Of course still hoping it gets recycled--which is why I went with you.”

Helpful Report

Posted 3 weeks ago

“Professional, on schedule, friendly. And best price in the market. Strongly recommend it”

Helpful Report

Posted 3 weeks ago

“Easy transaction and remove my item quickly”

Helpful Report

Posted 3 weeks ago

“Quick service. Arrived on time and very friendly guys”

Helpful Report

Posted 3 weeks ago

“easy process to request a pickup, great communication and a relief to have this service available for difficult things to move/haul away!!”

Helpful Report

Posted 3 weeks ago

“Professional and expedient”

Helpful Report

Posted 3 weeks ago

“Easy to arrange, great communication throughout the process. I knew exactly what it was going to cost and had a window of time. The window narrowed on the date of pick up. I was informed when the driver was on his way and when he arrived. Michael and Jose were polite, and careful as they moved things through my home. This is my second time using LoadUp. I will use them again if I have the need.”

Helpful Report

Posted 3 weeks ago

“Very very good service 👏”

Helpful Report

Posted 3 weeks ago

“The guys were quick and efficient, very polite. It made getting rid of large objects so much easier.”

Helpful Report

Posted 3 weeks ago

LoadUp is rated 4.6 based on 7,129 reviews