LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,890 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be honest, I had a VERY bad experience with the first loaders they sent. These loaders quit in the middle of the job and tried to hit me up for more money. I contacted the corporate office and they rectified the situation by sending a new crew the next day. I will say that the new crew (Thank you, Zach and Kirsten) exceeded my expectations. VERY hard workers that did an excellent job and completed a difficult task in record time. I can't say enough good about the second crew. They were top-notch. Yes, I did lose a day of my schedule. Yes, the first day was very stressful, but the company stepped in and made it right. As I told them, 'stuff can happen - what matters most is how you make it right.' They made it right and I would give them another chance in the future. They truly stand behind their word. That's why my rating changed from Very Poor to Very Good.”

Helpful Report

Posted 1 week ago

“They were fast and efficient. Would recommend them to anyone needing junk removed.”

Helpful Report

Posted 2 weeks ago

“Jarred was just wonderful - very personable and efficient. He made it a very easy process throughout, and did a great job of communicating with me during the day. He is an asset to your company!”

Helpful Report

Posted 2 weeks ago

“Easy to schedule; prompt reply; pickup was on time. Happy with the service. Thanks”

Helpful Report

Posted 2 weeks ago

“This cabinet was bulky, heavy, very difficult to move down stairs with a 360 degree turn. It gave LoadUp quite a challenge to resolve, but the two movers addressed it in a coordinated, determined and efficient way! Congratulations to them, we were impressed and thank LoadUp and their well chosen movers for an excellent, outstanding job!”

Helpful Report

Posted 2 weeks ago

“On time, very quick and professional”

Helpful Report

Posted 2 weeks ago

“Very easy to schedule a pickup. I had heavy mahogany bedroom set but Damon the driver was able to get it out from 2nd floor no problem with a helper. I’m pleased with the service.”

Helpful Report

Posted 2 weeks ago

“Very Nice and thorough Took away all old stuff and garbage Would definetely recommend”

Helpful Report

Posted 2 weeks ago

“Very Nice and thorough Took away all old stuff and garbage Would definetely recommend”

Helpful Report

Posted 2 weeks ago

“Jose was awesome. Very cordial, quick & efficient. He made a heavy task look easy! I was very appreciative of his time & effort.”

Helpful Report

Posted 2 weeks ago

“Excellent service. Arrived on time, professional and efficient.”

Helpful Report

Posted 2 weeks ago

“Load Up removed a couch and microwave for us. Easy scheduling, reasonable pricing. Our mover Anthony was exceptionally nice and professional. A very positive experience!”

Helpful Report

Posted 2 weeks ago

“The entire process was simple and easy from beginning to end. Glenn and Daniel were nice, professional and very efficient in getting the job done fast with removal of old patio furniture.”

Helpful Report

Posted 2 weeks ago

“LoadUp is a phenomenal service! I had looked for years for a service that would haul away an entire home gym at a price that didn't require I take out a second mortgage. LoadUp was the answer! The team was professional, efficient and swift. Cannot recommend highly enough!”

Helpful Report

Posted 2 weeks ago

“Juan was polite, fast and efficient.”

Helpful Report

Posted 2 weeks ago

“Juan was polite, fast and efficient.”

Helpful Report

Posted 2 weeks ago

“The communication was good. He showed up on time and removed our bed quickly and was very nice. We’re very happy. Thank you”

Helpful Report

Posted 2 weeks ago

“Very professional. Well informed regarding timeframes for delivery. Will use again.”

Helpful Report

Posted 2 weeks ago

“Having used the competition in the past I will exclusively use Loadup from now on.”

Helpful Report

Posted 2 weeks ago

“Gentlemen were very friendly and professional. Didn’t take no more than 5 minutes for them to take my sofa out.”

Helpful Report

Posted 2 weeks ago

LoadUp is rated 4.6 based on 7,890 reviews