LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 4,546 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 4,546 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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LoadUp 5 star review on 22nd September 2022

Rita And Michael

Michael

LoadUp 5 star review on 20th October 2021

Cal Kemper

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jake and his partner were very professional and communicative. They were quick and efficient!! I will definitely use this company again!! Thank you so much!!! Job well done!!”

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Posted 4 days ago

“Good communications, excellent, service. Nancy and Wayne , drivers, were friendly and efficient! well done!”

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Posted 4 days ago

“Tim and his assistant were great. Arrived during the stated time period and were quick and efficient. Would highly recommend them.”

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Posted 4 days ago

“These guys were unbelievably very fast, careful and so respectful. I would definitely recommend load up to anyone who needs product to be picked up.”

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Posted 4 days ago

“The team arrived on time and were very professional and friendly. They did a good job setting up the new bed.”

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Posted 5 days ago

“Fast, polite, and courteous. 5 out of 5 stars, will recommend to others.”

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Posted 5 days ago

“I was extremely impressed with the service. Michael called to inform me that they were 15 minutes away. He arrived on time, efficiently removed a large cabinet and a loveseat. He was friendly and took great care not to damage anything while moving the items. I will definitely use LoadUp again, and will recommend them to all my friends. Excellent experience!”

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Posted 5 days ago

“These 2 were great. Would like to have them again. Very polite and efficient. setup in less than an hour. And connected the adjustable and showed how to operate. Thx. David and Diana Myers.”

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Posted 5 days ago

“both men were super nice and did a great job .”

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Posted 5 days ago

“They're fantastic”

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Posted 5 days ago

“Wow!! They were great! They were able to get a large, very heavy king size mattress up the steps and out of my house. They were very quick and very efficient.”

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Posted 5 days ago

“Awesome service. Quick and convenient.”

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Posted 5 days ago

“Excellent service. I had my doubts when they pulled up with a van. But they got everything in it with room for a little more. They were fast and polite.”

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Posted 5 days ago

“I was not able to be at my aunts place for pick up and the driver called once he was there to just verify everything that needed to be picked up. Much appreciated that!!”

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Posted 6 days ago

“LoadUp provides such an excellent service! Sometimes you just need some help moving "stuff" around, without the hassle of hiring a moving company. I will definitely use this company again.”

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Posted 6 days ago

“The service was very good and the team was very polite , well behaved personalities. Thanks again”

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Posted 6 days ago

“Next day service, thank you”

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Posted 6 days ago

“Jorge was amazing. We had an appointment from 8-12. He contacted us in plenty of time to tell us he was on a call that was going to take a lot longer then they thought, just incase we had to run errands or go to work for a while. He texted us when he was on the way and when he arrived. The team was nice, thoughtful and very helpful. Would so recommend them to anyone.....”

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Posted 6 days ago

“Communication was fantastic. Driver notified prior to pick up. Everything went on time and smoothly.”

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Posted 6 days ago

“Fuad was very nice and professional and fast! He was done in no time!”

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Posted 1 week ago

LoadUp is rated 4.6 based on 4,546 reviews