LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,129 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were quick and professional! Kelsey at customer service was so nice and very helpful - definitely recommend”

Helpful Report

Posted 2 weeks ago

“Excellent service. Our home has tight spaces and furniture was removed gingerly.Load up mover Jose and his team member were very careful, courteous, and timely. The service reps who placed my order Andrea and Sherly were very professional and knowledgeable.”

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Posted 2 weeks ago

“Great people and fast.”

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Posted 2 weeks ago

“They were great! I booked on Monday afternoon, and they were here by noon on Tuesday. Can't recommend them enough.”

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Posted 2 weeks ago

“Leandro did a great job! He was quick and careful!!!”

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Posted 2 weeks ago

“Very prompt. Very polite. I highly recommend them and will use them again.”

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Posted 2 weeks ago

“The person assigned to us, Cedrick, was terrific and did a fantastic job. He went above and beyond what he should have based on the info that loadup gave him. The experience with Load up not sending all the photos we sent to deliver the size and scale of the job was another topic. Loadup needs to do a better job of providing pictures to their contractors.”

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Posted 2 weeks ago

“They were excellent Very very helpful”

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Posted 2 weeks ago

“Very seamless. Frictionless. Transparent and approachable. They kept me informed at all times. Totally recommend”

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Posted 2 weeks ago

“They were kind , polite, fast and respectful and on time !”

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Posted 2 weeks ago

“Very efficient, called ahead of time twice which was extremely helpful. Customer service excellent and accommodating as had to reschedule appointment on day of pick up due to major winter storm and no additional charges”

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Posted 2 weeks ago

“The two gentlemen were friendly and efficient…a pleasant experience! Would highly recommend!”

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Posted 2 weeks ago

“The team worked quickly and professionally to move the items out. They did a great job.”

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Posted 2 weeks ago

“Awesome family”

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Posted 2 weeks ago

“The mover was great, but we was all by himself, my husband had to help. Also driver thought we were just moving into our garage, when we wanted it taken away.”

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Posted 2 weeks ago

“WOW, this business is excellent!!! Attentive, returned ALL calls, fair pricing, quick service, showed up when they said they would!!! The BEST!”

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Posted 2 weeks ago

“Everything was easy & on time, and the pickup people were great at communicating with me on pickup time.”

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Posted 2 weeks ago

“Missed the first appointment but showed up for the 2nd appointment. Did a great job!”

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Posted 2 weeks ago

“Eric was very quick and efficient and made quick work of removing our items. LoadUp came out same day, which was extremely convenient.”

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Posted 2 weeks ago

“Highly recommended. Disposed of a very large couch. The guys were very professional. Service reasonably priced.”

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Posted 2 weeks ago

LoadUp is rated 4.6 based on 7,129 reviews