LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,028 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service, reasonably priced and pleasant.”

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Posted 4 weeks ago

“Very friendly and professional”

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Posted 4 weeks ago

“Collected as scheduled and the price was very reasonable in addition to the fast service”

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Posted 4 weeks ago

“Collected as scheduled and the price was very reasonable in addition to the fast service”

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Posted 4 weeks ago

“I highly recommend their services. From scheduling to the final delivery, the communication was excellent. Catalino and his team arrived on time, were professional, and demonstrated exceptional customer service. If you’re looking for reliable professionals, look no further and maintain clean neighborhoods.”

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Posted 4 weeks ago

“Easy scheduling and pick up for three mattresses. Highly recommend”

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Posted 4 weeks ago

“Anthony, our LoadUp person, was fantastic! Communicated with me throughout the day re arrival time, was efficient and thorough and extremely nice! And prior to this, LoadUp communicated with me clearly and thoroughly to arrange the appointment (which was for a new mattress/box spring setup and takeaway of old). Altogether, my experience w LoadUp was PERFECT. They did everything they said they’d do, when they said they’d do it, and they did it perfectly. Highly recommend!”

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Posted 4 weeks ago

“Jason did a great job!!!”

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Posted 4 weeks ago

“Jason did a great job!!!”

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Posted 4 weeks ago

“Very satisfied; movers were very professional and precise with removing the furniture.”

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Posted 4 weeks ago

“Very friendly and professional”

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Posted 4 weeks ago

“Very friendly and professional”

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Posted 4 weeks ago

“Very happy with Loadup from start to finish. Would highly recommend to anyone. Thanks”

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Posted 1 month ago

“Everything ran very smoothly. The online booking for service, payment online, emails and texts from LoadUp and Bryan, the driver, punctuality and professionalism were all exemplary!!”

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Posted 1 month ago

“It was a quick, easy process, and I didn't have to be there for the pickup.”

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Posted 1 month ago

“The two individuals who arrived at my home were " Very Professional," courteous, and punctual. Highly recommend this company”

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Posted 1 month ago

“Every member of the team was very professional from the team member who answered the phone to the driver who came to take away the mattress. Communication was excellent and I was notified every step of the way! Will definitely call again when I have more junk to be hauled away.”

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Posted 1 month ago

“Professional, polite and quick and better prices than most others”

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Posted 1 month ago

“Rudy and partner were efficient and careful. Great work!”

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Posted 1 month ago

“They were on time, polite and quick.”

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Posted 1 month ago

LoadUp is rated 4.6 based on 6,028 reviews