LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,313 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,313 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job! On time and professional.”

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Posted 4 weeks ago

“Easy to book. Reasonable price. Good communication with pickup people. Early pickup. Just a good experience. Would definitely use again.”

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Posted 4 weeks ago

“Super nice gentleman....very efficient. Great job!!”

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Posted 1 month ago

“Lenard did a great job! On-time, friendly! I w recommend him for all your hauling needs. 5 stars! Thanks, Lenard!”

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Posted 1 month ago

“Great experience. The tool is straight forward, the price is fair, the crew was on time, and everything was taken without issues. Will definitely use again and recommend.”

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Posted 1 month ago

“Super convenient and easy to work with”

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Posted 1 month ago

“Professional, courteous, quick, respectful of property, friendly and polite.”

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Posted 1 month ago

“Great service. They arrived in the first hour of a 4 hour window and kept up great communication the whole time. Pricing was transparent and fair for the industry.”

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Posted 1 month ago

“I recently had the pleasure of using LoadUp for a sofas removal service, and I couldn’t be more satisfied with the experience. From the moment I reached out to them via text, their responsiveness was impressive. They promptly replied and provided me with a convenient link to calculate the cost of the pickup, which made the process transparent and straightforward. On the day of the service, the team arrived right on time, demonstrating their commitment to punctuality. Their efficiency was remarkable; they worked quickly yet carefully, ensuring that no damage was done to the surroundings. I particularly appreciated their attention to detail and respect for my property. Luis, one of the team members, stood out with his professionalism and courteous demeanor. He was not only skilled at his job but also genuinely pleasant to interact with, making the entire experience smooth and stress-free. Overall, LoadUp exceeded my expectations with their excellent service. I highly recommend them to anyone in need of reliable and respectful junk removal.”

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Posted 1 month ago

“Louis and the Young lady he was with were kind. So sweet and treated the process with care. Thank you so much for your help.”

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Posted 1 month ago

“Louis and the Young lady he was with were kind. So sweet and treated the process with care. Thank you so much for your help.”

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Posted 1 month ago

“Deshawn did a great job! Very careful moving out all of our stuff! I appreciate their attention to detail.”

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Posted 1 month ago

“Excellent communication- we’re here as indicated. They came in? Got the items and were on their way in 15 or so minutes.”

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Posted 1 month ago

“This was a great service that we would use again. We were communicated with well and in a timely fashion. The driver arrived on time; he was courteous, professional, and very helpful!”

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Posted 1 month ago

“On time, very nice gentleman. Took time to move things efficiently. I would definitely use this service again. Thank you!”

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Posted 1 month ago

“I was unhappy with the confusion re: communication… calls from two different cities, texts & emails.. my statement amount was different from what I originally was quoted…BUT, the two guys who came and took our couch were so so very kind. Impeccable customer service on the loaders!!!”

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Posted 1 month ago

“Great on time efficient removal of furniture and old appliances from my home. Friendly working group. Thanks!”

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Posted 1 month ago

“I really appreciate it the ability of the crew to take everything we had to give away. They were skilled, kind, efficient, and very accommodating. Very thankful that all went so well.”

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Posted 1 month ago

“Picked up my furniture the next day! Fast service ! Thank you guys”

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Posted 1 month ago

“Right on time and very polite worked quickly!”

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Posted 1 month ago

LoadUp is rated 4.6 based on 6,313 reviews