LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,033 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,033 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guy showed up in a timely manner, he was pleasant and efficient. He took a lot of care to not damage my house or the 3 large appliances he moved for me. I had 2 appliances moved downstairs and a large freezer moved upstairs.”

Helpful Report

Posted 1 month ago

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Posted 1 month ago

“Website did not list both items in spite of hitting edit button. Called and their service depth got the order corrected and edited. Pick up accomplished next day”

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Posted 1 month ago

“We were very impressed with this moving company, very punctual and good communication by text and phone. The two young men that moved the items were very nice and did a great job. We will definitely contact this company again in the future if needed. Thank You !!”

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Posted 1 month ago

“They were prompt and very polite. They got the work done without issue. They cleaned up and removed all the cardboard.”

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Posted 1 month ago

“Very helpful. The movers were courteous and fast. Highly recommend. We will use them again in the future. Thank you!”

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Posted 1 month ago

“Arrived on schedule. Very pleasant Mikaila and driver. Quick and easy load up. Very thankful to have it done!”

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Posted 1 month ago

“On time as promised Quick and easy Friendly service”

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Posted 1 month ago

“Great service and very convenient. From start to finish, my experience had been fantastic! Always, follow up and on time, and very friendly! Will always use Load up service and recommend in the future! Thank you”

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Posted 1 month ago

“On time as promised Quick and easy Friendly service”

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Posted 1 month ago

“Timothy and his team were very professional, courteous and helpful. I highly recommend using LoadUp.”

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Posted 1 month ago

“Timothy and his team were very professional, courteous and helpful. I highly recommend using LoadUp.”

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Posted 1 month ago

“Lauren was super nice!! Communicated when she was on her way, when she was 15 minutes away and when she arrived. Loaded up chest of drawers and 2 piece sectional in about 15 minutes. Very respectful of our property and very professional. Would highly recommend and will use again for future projects!”

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Posted 1 month ago

“The loaders that came to my home were very polite and professional. I appreciate their attention to detail. They finished in record time.”

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Posted 1 month ago

“Efficient and on time”

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Posted 1 month ago

“My 1st time using this company & I would highly recommend. Arrived on time & they actually cared about the service they provided. Thank you!!”

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Posted 1 month ago

“Easy to work with”

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Posted 1 month ago

“Prompt arrival and pick up. Excellent communication. Will definitely use again!”

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Posted 1 month ago

“Drivers were courteous, helpful & efficient. Very happy with pickup!”

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Posted 1 month ago

“Very professional. Came on time, introduced themselves and were done in 10 minutes”

Helpful Report

Posted 1 month ago

LoadUp is rated 4.6 based on 6,033 reviews