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LoadUp Reviews

4.6 Rating 6,315 Reviews
89 %
of reviewers recommend LoadUp
Company Reviews Metrics
4.6
Based on 6,315 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
"Tathania N
Unverified Reviewer
“Picked up my furniture the next day! Fast service ! Thank you guys”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Right on time and very polite worked quickly!”
Helpful Report
Posted 1 month ago
"John S
Unverified Reviewer
“Good job impressive l”
Helpful Report
Posted 1 month ago
"Linda"
Unverified Reviewer
“Had a minor hiccup with trying to pay online, but that was taken care of immediately with a phone call to their customer service. The entire experience was easy, convenient upfront pricing, pleasant and fast movers that removed my furniture pieces. By far the most reasonably priced, and I did call around for quotes. Definitely would use them again and recommend them to others.”
Helpful Report
Posted 1 month ago
"Will"
Verified Reviewer
“I really appreciate it the ability of the crew to take everything we had to give away. They were skilled, kind, efficient, and very accommodating. Very thankful that all went so well.”
Helpful Report
Posted 1 month ago
"Linda"
Unverified Reviewer
“Had a minor hiccup with trying to pay online, but that was taken care of immediately with a phone call to their customer service. The entire experience was easy, convenient upfront pricing, pleasant and fast movers that removed my furniture pieces. By far the most reasonably priced, and I did call around for quotes. Definitely would use them again and recommend them to others.”
Helpful Report
Posted 1 month ago
"bebobf"
Verified Reviewer
“Loadup is great! I contacted them online to pick up a mattress and box springs that I needed to be picked up the next day. Loadup was able to schedule a time for me late the next day. I had a change in my schedule on pick up day that necessitated an earlier pick up time. Loadup was able to move up my pick up time. The crew that picked up the items were very friendly. A great experience.”
Helpful Report
Posted 1 month ago
""
Verified Reviewer
“Very polite and did an excellent job. Very patient and organized.”
Helpful Report
Posted 1 month ago
"richard"
Verified Reviewer
“on time, handled everything professionally, courteous and friendly. I would use them again in a second.”
Helpful Report
Posted 1 month ago
""
Verified Reviewer
“LoadUp was great! Staff and Loaders were efficient, friendly, and professional. I would definitely use them again!”
Helpful Report
Posted 1 month ago
"William R
Unverified Reviewer
“Yudiel and his coworker were so professional and quick. They communicated with me perfectly. They were so quick and perfectly on time. It was impressive how quick and efficient they were. I’d highly recommend them and would use them again without hesitation.”
Helpful Report
Posted 1 month ago
"William R
Unverified Reviewer
“Yudiel and his coworker were so professional and quick. They communicated with me perfectly. They were so quick and perfectly on time. It was impressive how quick and efficient they were. I’d highly recommend them and would use them again without hesitation.”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Swaid was awesome, friendly and efficient!!! Will definitely use again!! He is a must hire on all projects!”
Helpful Report
Posted 1 month ago
"K L
Verified Reviewer
“The entire process was very easy and simple to book and LoadUp was very professional and did a great job in removing the furniture that I had scheduled to be removed in a timely manner and a professional manner… I will definitely refer LoadUp to other friends and family and also I will definitely use them in the future whenever removal is needed!🙏🏽❤️🥰 KL”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Great service”
Helpful Report
Posted 1 month ago
"Elisabeth B
Verified Reviewer
“Excellent communication- we’re here as indicated. They came in? Got the items and were on their way in 15 or so minutes.”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Jesse is a real credit to the LoadUp team! Very efficient and courteous. He kept me informed of his arrival and the disassembly and removal of my dining room table went smoothly. So appreciative!”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Right on time and very polite worked quickly!”
Helpful Report
Posted 1 month ago
"Mike B
Unverified Reviewer
“Swaid was outstanding. On time, professional and courteous. I would use him again without hesitation.”
Helpful Report
Posted 1 month ago
"Heather "
Unverified Reviewer
“Kendrick was great and efficient!”
Helpful Report
Posted 1 month ago
LoadUp is rated 4.6 based on 6,315 reviews
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