LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,033 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,033 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional, courteous, and friendly. I enjoyed them both.”

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Posted 1 month ago

“Very professional, courteous, and friendly. I enjoyed them both.”

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Posted 1 month ago

“Very fast efficient and on time!”

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Posted 1 month ago

“Communication was great, from on line sign up to the date of pickup. Would use them again.”

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Posted 1 month ago

“Super easy and fast!”

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Posted 1 month ago

“Very easy to schedule. Very good communication with Mikaila. Quick and easy pickup. Mikaila was very polite and friendly.”

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Posted 1 month ago

“My driver was kind and helpful. He removed my items with care.”

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Posted 1 month ago

“They pick up a sleep sofa, and took it away. it took all of 5 minutes. good service.”

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Posted 1 month ago

“I was very pleased with the pickup, arrived head of schedule and were very friendly, fast & efficient, I will recommend you guys to others. Thank you”

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Posted 1 month ago

“I was very pleased with the pickup, arrived head of schedule and were very friendly, fast & efficient, I will recommend you guys to others. Thank you”

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Posted 1 month ago

“Very impressed! Came a little early but was grateful I didn't have to wait. Very polite! In and out in minutes. Will use service when needed again. I also tipped them with cash.”

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Posted 1 month ago

“Perfect job, took less than 3 hours would use them again.”

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Posted 1 month ago

“On time. Great service. Friendly”

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Posted 1 month ago

“Excellent customer service. Job well done.”

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Posted 1 month ago

“Excellent service. Easy to schedule online.”

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Posted 1 month ago

“I had a great experience with LoadUp. The employees arrived on time, and were very professional. I was so pleased that they were able to take all my items. I would definitely use LoadUp services again.👍”

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Posted 1 month ago

“This is my second time using LoadUp and both experiences were excellent. The process is so efficient, the team are communicative and the removal folks were so friendly. Still the top of my list for any junk removal!”

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Posted 1 month ago

“Kingsley was amazing. The entire team was so professional, prompt, and very nice! Will use again for sure.”

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Posted 1 month ago

“Prompt and courteous”

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Posted 1 month ago

“Kingsley was amazing. The entire team was so professional, prompt, and very nice! Will use again for sure.”

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Posted 1 month ago

LoadUp is rated 4.6 based on 6,033 reviews