LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,319 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,319 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently lost my mom and I’m in the process of cleaning out the house and Nick was incredible! He was on time, got everything out in a timely manner and was very professional. I will definitely be using LoadUp for future projects plus I love that they donate items!”

Helpful Report

Posted 1 month ago

“Sam (and small kids) waited for us to return. Loading was efficient, and he very politely hewed to company police by declining items not included in the photo we sent prior. Time elapsed from placing the order to pick up was less than 30 hours.”

Helpful Report

Posted 1 month ago

“Loadup is a better alternative to Thumbtack and 800 junk. Their prices are better;straight forward and they aren’t charging inflated prices. The website is easy to use, you pick the time, tell them what you need hauled away, you receive a confirmation and a contact with estimated time of arrival. Especially thank you to the two who just arrived on a Friday evening of a long holiday weekend to complete the job. Much Appreciated! Also, all those at the call center were helpful, patient and friendly.”

Helpful Report

Posted 1 month ago

“Arrival within estimated time. Capable and very efficient.”

Helpful Report

Posted 1 month ago

“⭐⭐⭐⭐⭐ Brynner and his coworker provided outstanding service in helping me move my furniture. They were punctual, professional, and handled everything with great care. The entire process was smooth and stress-free thanks to their efficiency and friendly attitude.”

Helpful Report

Posted 1 month ago

“We needed some furniture moved rather quickly and LoadUp was able to accommodate us, even though it was a holiday weekend. The LoadUp staff showed up when they said they would and were extremely pleasant people. Would highlight recommend!”

Helpful Report

Posted 1 month ago

“EFFICIENT AND ON TIME...PERFECT SERVICE FROM INITIAL CONTACT WITH ORDER DEPARTMENT TO PICK UP...WOULD RECOMMEND TO ANYONE NEEDED FRIENDLY, EFFICIENT AND REASONABLE PRICING!!”

Helpful Report

Posted 1 month ago

“I chose Load Up because they gave me a price from my description. Other haulers wanted to give a price when they came to take it away (or schedule a visit for an estimate). They arrived when they said they would and quickly got everything out and down our flights of stairs. The price was also reasonable.”

Helpful Report

Posted 1 month ago

“Eliel was prompt, very capable and and knew what he needed to do! Would definitely use LoadUp again.”

Helpful Report

Posted 1 month ago

“William got the job done quickly!”

Helpful Report

Posted 1 month ago

“The men who came to move our furniture were vey courteous. Handled the furniture with care. Very pleased with the service. Thank you!”

Helpful Report

Posted 1 month ago

“Fantastic service. Arrived exactly when they said. Two efficient and super nice guys got the job done in record time. Highly recommend!”

Helpful Report

Posted 1 month ago

“Very fast and professional service”

Helpful Report

Posted 1 month ago

“Showed up on time, were fast, efficient and professional! Highly recommend!”

Helpful Report

Posted 1 month ago

“Showed up on time, were fast, efficient and professional! Highly recommend!”

Helpful Report

Posted 1 month ago

“Excellent service. Loaders removed two heavy recliners from the second floor. Removal took a great deal of strength and creativity to carry chairs down two flights of stairs. Loaders were professional, friendly and courteous.”

Helpful Report

Posted 1 month ago

“They were nice guys, very professional. They carefully removed and loaded the furniture quickly. Will use them again.”

Helpful Report

Posted 1 month ago

“I was very impressed by the service provided by Nathan and his partner. Best kind of furniture pick-up service I have ever encountered in the delivery field. So polite and respectful. Great job! A definite asset to your company!”

Helpful Report

Posted 1 month ago

“These guys were quick and efficient with the removal of my old treadmill and did it for a reasonable price.”

Helpful Report

Posted 1 month ago

“Excellent service! I had a few household items to get rid of along with 2 piles of yard waste. Everything was done perfectly and I would highly recommend. Thank You!”

Helpful Report

Posted 1 month ago

LoadUp is rated 4.6 based on 6,319 reviews