LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,322 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,322 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Truck arrived on time. Driver and helper were polite and very helpful in loading the truck. Very good experience overall.”

Helpful Report

Posted 1 month ago

“Both gentlemen came in and were extremely polite. They had the king size mattress out in less than five minutes. They were very polite and I would definitely use this company again.”

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Posted 1 month ago

“In this case, I had already hired Load Up to remove 23 years of unwanted junk! They were prompt and a nice professional manner about their task ahead. This last visit two very nice professionals as well... There task was to assemble an 8'×10 " resin shed, with windows, ventilation, as well as a floor! This assembly was tricky!! For sure! The weather conditions were hardly favorable! They came at five o'clock & they didn't leave UNTIL THE JOB WAS DONE... DONE, DONE!! It was well after midnight!! I Tipped them very well... Appropriately well!”

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Posted 1 month ago

“It was nearly impossible to find a mattress removal service that comes to Wellington, Colorado, so I am grateful to LoadUp. It took a couple more days out from the initially scheduled pickup time for them to remove the mattresses, but they were in communication with me throughout the process and let me know they were short-staffed. Everyone I spoke with was friendly and helpful.”

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Posted 1 month ago

“Very good service, show up between appointment and get job done.”

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Posted 1 month ago

“The 2 guys that showed up, Mathew and Jim were great. Moved the 2 items with no issue and were very polite and professional. Would definitely recommend them and use them again”

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Posted 1 month ago

“Excellent service and very fine men! Thanks to both!!”

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Posted 1 month ago

“pick up was very smooth thank you staff for making it so easy.”

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Posted 1 month ago

“easy to communicate and get the job done yay”

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Posted 1 month ago

“Joseph was amazing! Great communication! Thanks!”

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Posted 1 month ago

“LoadUp picked up my upright freezer on time. The gentlemen were professional and courteous. Will definitely use them again!”

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Posted 1 month ago

“One man to do a lot of heavy lifting. I was amazed how he was able to do it and how fast he was. I will definitely call you when I need your service. I definitely recommend your service!”

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Posted 1 month ago

“They were very polite, professional and worked very well with removing my pieces of furniture. I would highly recommend them to anyone who needs any assistance with removing furniture. I would definitely use them again in the future.”

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Posted 1 month ago

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Posted 1 month ago

“Pricing outrageous what a rip off”

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Posted 1 month ago

“Wonderful hard working young man. Worth his weight on gold. He was here and gone in a little over an hour. I made the appointment yesterday and i was able to get this picked up today. I will tell everyone how amazing you all are.”

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Posted 1 month ago

“Quick and easy pickup. Highly recommend.”

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Posted 1 month ago

“Brandon was terrific. Had to do some adjustments to get a treadmill out the door but he did it well and without any complaints. Great work!”

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Posted 1 month ago

“The two men were very professional and excellent workers. I would hire them to do any job”

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Posted 1 month ago

“Service was great. The best part of the service is the ability to talk directly with our assigned drive. They arrived at the projected time. Pricing was fair and I will recommend your services to friends.”

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Posted 1 month ago

LoadUp is rated 4.6 based on 6,322 reviews