LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,396 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,396 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The site is easy to use and the crew led by Jabbar was amazing efficient and professional.”

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Posted 2 months ago

“The site is easy to use and the crew led by Jabbar was amazing efficient and professional.”

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Posted 2 months ago

“Very friendly and competent! They did what they promised and gave it an extra effort to please the customer. I will use them again.”

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Posted 2 months ago

“Right on time, great communication, very friendly and had a full bed broken down, mattress, twin mattress and 4 patio chairs on the truck in twenty minutes!! Would highly recommend!!! Will use again!”

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Posted 2 months ago

“Came, kindly introduced themselves, and got straight to work. Only took about 15 minutes.”

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Posted 2 months ago

“Michael communicated with me more than once so I knew exactly when he’d arrive. Both gentlemen were friendly and removed my furniture quickly.”

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Posted 2 months ago

“They came in looked around and immediately went to work, very mannerable and polite. If I need more things removed UP-Load will get a call”

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Posted 2 months ago

“The movers were efficient and very nice! Would recommend and use again”

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Posted 2 months ago

“Very good, and quick service, I will recommend.”

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Posted 2 months ago

“2 young men completed the work quickly and efficiently, without muss or fuss. I was a little unimpressed, I must confess, with the vehicles they showed up in--not one with a LoadUp logo. That, of course, had little to do with whether they got my stuff out, loaded and on its way. Price was fair, I'd say, compared to Goodwill's and others.”

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Posted 2 months ago

“What a super cool option! We’re new to the area and don’t really have a whole lot of insight into other options in the area. The customer service during the process was awesome. The person picking up the items was super communicative and they were in and out pretty fast! Definitely worth considering if you need help unloading some furniture or other items!”

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Posted 2 months ago

“Professional from order entry to pickup”

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Posted 2 months ago

“Easy to arrange on line. Arrived on time and very friendly driver.”

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Posted 2 months ago

“Great pic up 👍🏻👍🏻”

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Posted 2 months ago

“This was easy and painless, and an amazing service, will use again for sure”

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Posted 2 months ago

“The communication was superb from the very beginning, starting with the upfront price. And everything played out exactly how LoadUp described it. The loaders were friendly, and worked fast. I highly recommend this service.”

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Posted 2 months ago

“They were quick and professional! Kelsey at customer service was so nice and very helpful - definitely recommend”

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Posted 2 months ago

“Excellent service. Our home has tight spaces and furniture was removed gingerly.Load up mover Jose and his team member were very careful, courteous, and timely. The service reps who placed my order Andrea and Sherly were very professional and knowledgeable.”

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Posted 2 months ago

“Great people and fast.”

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Posted 2 months ago

“They were great! I booked on Monday afternoon, and they were here by noon on Tuesday. Can't recommend them enough.”

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Posted 2 months ago

LoadUp is rated 4.6 based on 7,396 reviews