LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,322 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,322 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and service with fair pricing.”

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Posted 2 months ago

“Although their arrival was a bit late, they made up for it in how quickly they were able to load up everything to be hauled away. Excellent job.”

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Posted 2 months ago

“LoadUp team arrived on-time and communication leading up to their arrival was excellent. Very efficient in moving lots of furniture out of my condo in a very short period of time. Very professional. Highly recommend.”

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Posted 2 months ago

“Excellent service. Very polite, timely, and professional. I highly recommend.”

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Posted 2 months ago

“Excellent service. Very polite, timely, and professional. I highly recommend.”

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Posted 2 months ago

“Excellent, rapid, careful courteous and friendly and did an outstanding job.”

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Posted 2 months ago

“Very professional and courtesy”

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Posted 2 months ago

“Load Up was TERRIFIC!! Very courteous, very helpful, very efficient. We would call them again in a snap.”

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Posted 2 months ago

“Great communication and timely”

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Posted 2 months ago

“Everyone was so helpful and friendly!😊”

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Posted 2 months ago

“Tiera was very knowledgable and helpful! The process to create the order was very simple on the website. Tara was very communicative, arrived when she said she would, and got everything into her truck and out of here!”

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Posted 2 months ago

“I hope 5 was the best cause these people were amazing. Nice couple, extremely helpful, and went beyond to help remove a door a door opener, so it wouldn’t get hit with the new refrigerator coming in the door. Very conscientious and very tidy.!!!!”

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Posted 2 months ago

“Great website/fast service/workers were terrific. I highly recommend Load-Up.”

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Posted 2 months ago

“Service was wonderful from the moment of the appointment until the pick up, text were on time and with the right information, pick was on time and clean the driver and helper nice person's and very polite, very happy for the service 👍👍”

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Posted 2 months ago

“Paul was professional and swift. thank you!”

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Posted 2 months ago

“Super easy, the driver was great and communicated well!”

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Posted 2 months ago

“Ben showed up with a helper and went right to work. The job took a bit longer than he had originally thought. Regardless the worked hard and got it done. I would use them again!”

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Posted 2 months ago

“Austin and his team with LoadUp were a gift from the Universe. So so grateful for all the Hard work, stick-to-it persistence, and Amazing customer service satisfaction. He deserves a raise $$$$ I will definitely be referring LoadUp eg Austin from GA.”

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Posted 2 months ago

“Joseph was great and very helpful and kind.”

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Posted 2 months ago

“Rob and the guys were amazing thank you guys really helped me out with all my needs!!”

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Posted 2 months ago

LoadUp is rated 4.6 based on 6,322 reviews