LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,044 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,044 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Garfield was friendly and efficient! The process to have it picked up was easy, fast, and straightforward. Thank you!!”

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Posted 3 months ago

“Had a great experience. The crew was on time and very efficient. Very happy.”

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Posted 3 months ago

“Remove old - install new matress On time, fast, did a good of keeping the change out simple and clean Thank You”

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Posted 3 months ago

“Thank you William. He was very efficient, kind and thoughtful. Thank you!!”

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Posted 3 months ago

“The guys did an excellent job. They were really helpful, friendly. I will definitely use them again”

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Posted 3 months ago

“Vincent and Derick were prompt, friendly, and very efficient.”

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Posted 3 months ago

“They did an excellent job. Even help with the replacement chairs. What a wonderful experience. I can’t say enough good things about them.”

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Posted 3 months ago

“Prompt, efficient and professional. They were pleasant and well qualified. I would use them again.”

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Posted 3 months ago

“wonderful service! Quick and efficient ! Came on time as scheduled!”

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Posted 3 months ago

“Got next day pickup !! 3 men and a truck arrived and had the sofa moved from the garage to the truck in 3 min. flat !!! Would definitely use “Loadup” again !!!”

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Posted 3 months ago

“wonderful service! Quick and efficient ! Came on time as scheduled!”

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Posted 3 months ago

“Excellent removal of a large 12 piece sectional couch!! It was tight getting it out of our office, but they did it without even bumping a wall!! Very pleasant!! I would highly recommend!!”

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Posted 3 months ago

“Excellent service on time service I recommend loadUp …”

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Posted 3 months ago

“Prompt, professional service and staff. Will use again.”

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Posted 3 months ago

“Quick and efficient. Great job”

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Posted 3 months ago

“Quick and efficient. Great job”

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Posted 3 months ago

“Both Jamel and Nicole did an excellent job. They set up our bed and took away the old ones in a short amount of time. They both acted professionally and were polite. We were very happy.”

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Posted 3 months ago

“Workers Marcus & Andre did a really great job setting up my adjustable bed. The were nice & courteous & cleaned up all the empty packaging. Great customer service !!”

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Posted 3 months ago

“Very friendly and informative with the process and when I could expect him.”

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Posted 3 months ago

“The 2 ladies were great. We had a very heavy piece of furniture and they handled like a champ.”

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Posted 3 months ago

LoadUp is rated 4.6 based on 6,044 reviews