LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,322 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,322 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Load Up did a fantastic job with our removal , we added an item to our pick up and they only charged us a small amount for the add. Vidosa was our loader and they were very professional and polite. Highly recommend their services.”

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Posted 1 month ago

“LoadUp was easy to schedule, communicative and friendly. The pricing was reasonable.”

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Posted 1 month ago

“Great experience. Needed an old sleeper sofa removed and scheduled it to be picked up on 4/3/25. Sofa was picked up by 11am on that day. Paid $124 after a $10 discount from PayPal. It might seem pricy but I would have had to rent a truck, load sofa myself, take to a landfill 15 miles away, pay dump fees and put gas back into rental truck. All that to save $40 or so? This was well worth the extra money spent”

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Posted 1 month ago

“Excellent service, very professional and pleasant. Will contact them again.”

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Posted 2 months ago

“It was a pleasure to work with LoadUp, from the scheduling, to the communications, to the removal of items I did not want to move with me. The driver and his assistant arrived earlier than expected (!) and worked quickly and efficiently. They were respectful of my time and my home. I would highly recommend this service, and would use them again.”

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Posted 2 months ago

“Fast,very good clean up.”

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Posted 2 months ago

“Excellent customer service!!!!”

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Posted 2 months ago

“Arranged for my old refrigerator to be picked up the next day. Received a text and email on pickup day indicating who the driver was with his phone number. I texted the driver for an ETA. He said they would arrive before 11 am. They arrived before 11am and quickly removed the refrigerator. Would highly recommend. The service was priced fairly.”

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Posted 2 months ago

“Quick and easy to use this service and it’s the second time in 2 weeks I have used this service”

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Posted 2 months ago

“Quick and easy to use this service and it’s the second time in 2 weeks I have used this service”

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Posted 2 months ago

“Very easy process a gentleman named Shawn made my appt. 2 Guys came picked up the mattress they were very polite.”

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Posted 2 months ago

“Abraham and his partner did an EXCELLENT job moving our heavy furniture!!! I’m very disappointed with the company only sending 2 men when we specifically told the company it would take at least 4 men to remove and take apart very difficult furniture. Abraham and his partner were very precise and careful with everything!! Thank you to the men!!!”

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Posted 2 months ago

“They were very good at what they did!”

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Posted 2 months ago

“After an iniytial estimate that was just for hauling, I asked for a more detailed estimate that acknowledged the need to disassemble a large trampoline and safety net. after providing photos I had another estimate that took into account everything and it was still very, very reasonable. I signed up, paid, and the next day the workers arrived at the stated time and within an hour had completed the job. I was very impressed and pleased. I would turn to them first in the future: people doing what they say they will do for the stated price makes them special.”

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Posted 2 months ago

“Syed did a great job picking up the mattress and was both friendly and professional throughout the process.”

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Posted 2 months ago

“Super great service and experience. The team was quick and professional, they text back quickly and setup was easy. I would definitely use LoadUp again!”

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Posted 2 months ago

“Excellent service! Great communication and very professional. Highly recommend if you need someone to load up your stuff and get it gone!”

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Posted 2 months ago

“I was very pleased with my LoadUp service today. Doug was very pleasant and hard-working. I would definitely hire LoadUp again and request Doug.”

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Posted 2 months ago

“Excellent service- friendly and hardworking”

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Posted 2 months ago

“Eric provided great service and was personable and professional. I got the work done completely and quickly. Definitely I recommend him.”

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Posted 2 months ago

LoadUp is rated 4.6 based on 6,322 reviews