LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,720 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,720 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got their service set up for the removal of my old mattress and foundation when I purchased my new set. Once I received the new set, I set up my appointment and it was super easy. I had set it up for "afternoon" but they got busy and had to push it back a couple hours. Transparency from an "on the way" message to watching the progress tracker and them showing up to pack up and take away the old set was great. I did already have the old set outside and ready for pick up, so it was an easy stop. 5/5, A+”

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Posted 2 months ago

“Four men that came out to pick up everything or very helpful, friendly and thorough. I would use this organization again, very satisfied”

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Posted 2 months ago

“I called LoadUp on Friday for furniture pick-up. I was offered my choice of time slots For that Sunday! The associate was pleasant, listened to my story,and uber efficient. Almost immediately I received a text from LoadUp confirming those details. Saturday another quick reminder text. Sunday, I then received a very cordial text from the driver. He checked in and said he was 30 minutes away- Would we be available at an earlier time? No pressure at all. We enthusiastically said,YES! He and his helper arrived promptly and my husband took them to the furniture. We had disassembled the furniture already. It only took them 12 minutes to finish the job. AMAZING!!! We have a recently blended household with lots of extra STUFF. When we get ready, we totally, without any reservation , will always call LoadUp! In awe- Laurie and Steve”

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Posted 2 months ago

“The loadup crew was courteous and efficient. It didn't take them long to complete the job.”

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Posted 2 months ago

“Great job thanks”

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Posted 2 months ago

“Micheal and the guy that was helping with him did a fantastic job moving my items in a nice timely fashion. Definitely will be using service again.”

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Posted 2 months ago

“Micheal and the guy that was helping with him did a fantastic job moving my items in a nice timely fashion. Definitely will be using service again.”

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Posted 2 months ago

“EXCELLENT! First time using LoadUp and the experience was awesome! Tyron and his partner were on time and ‘on point’-friendly, efficient and in a matter of minutes the job was done! LoadUp’s website is easy to use, their pricing is reasonable and they have great people on their team. Recommended without hesitation!”

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Posted 2 months ago

“Our pickup person was extremely organized and very friendly! I enjoyed the experience and would work with this company again in the future!”

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Posted 2 months ago

“Worker was very courteous and loaded it all in quick time.”

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Posted 2 months ago

“Christine showed up on time and did a great job, finished quickly. Thank you”

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Posted 2 months ago

“Yudiel and his partner were exceptional! They moved 2 pieces of furniture out of my apartment in under 30 minutes. Extremely courteous and friendly. I am impressed and would recommend LoadUp to others. My expectations were exceeded! 5 stars and THANK YOU!”

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Posted 2 months ago

“On time, amazing team of two guys Akossiwa and his coworker were amazing. Five plus stars. Call this company. They’re professional, punctual, upfront and transparent on their prices.”

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Posted 2 months ago

“Jesus and his partner were extremely friendly and efficient. They completed the removal of a very large mattress within minutes. Very pleased with their service!”

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Posted 2 months ago

“Christine showed up on time and did a great job, finished quickly. Thank you”

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Posted 2 months ago

“Fast friendly and efficient! Very carefully moving a treadmill and area rug out.”

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Posted 2 months ago

“Easy to book. Great communication. I have used LoadUp twice. Once in Fort Worth TX and now Canton GA. Each time the communication with the driver was excellent. I appreciated knowing where they were along the route. Folks were super friendly and efficient.”

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Posted 2 months ago

“Eric did a great job helping move furniture out of my elderly parents apartment.”

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Posted 3 months ago

“Very polite, and respectful ,”

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Posted 3 months ago

“Eric did a great job helping move furniture out of my elderly parents apartment.”

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Posted 3 months ago

LoadUp is rated 4.6 based on 7,720 reviews