LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,041 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,041 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joseph was quick and efficient! I would def use this service again!”

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Posted 2 months ago

“The communication throughout the process is outstanding. They were on schedule and very quick. Great service and hassle free.”

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Posted 2 months ago

“Using Loadup was great , Jose did a quick and easy pick up!”

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Posted 2 months ago

“Thank you to Jonathas!! Great help, speedy set up!”

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Posted 2 months ago

“Lazaro was very punctual, professional and efficient. Could not have asked for better service”

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Posted 2 months ago

“This service is amazing! Kudos to designed the app! Great experience. Really professional and courteous staff from beginning to end. And my “loader” Yordanis was just super! Highly recommend this company. 👍🤗”

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Posted 2 months ago

“Using Loadup was great , Jose did a quick and easy pick up!”

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Posted 2 months ago

“Jonathas and his partner were absolutely perfect, I couldn't be more pleased with the service I got. They were very professional, courteous, great communicators, and ON TIME!! I would highly recommend them for any service they offer.”

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Posted 2 months ago

“Great guys.. they went above and beyond”

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Posted 2 months ago

“Thank you to Jonathas!! Great help, speedy set up!”

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Posted 2 months ago

“Professional services rendered. Would highly recommend!”

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Posted 2 months ago

“I am SO HAPPY with this service! Never used one before, but will recommend to everyone! Everything I asked my two helpers to do, they did with a smile. They completed everything and more in the hour I hired them for. I would absolutely use them again, and request Desmond and the helper he brought. Thank you Loadup!!”

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Posted 2 months ago

“Thank you to Jonathas!! Great help, speedy set up!”

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Posted 2 months ago

“Onye & Malcolm showed up on time were very respectful & did a great job. I would recommend them.”

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Posted 2 months ago

“Two young men came and removed the old mattress. This process lasted just five minutes. We are very satisfied with their performance.”

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Posted 2 months ago

“What a lovely experience! So easy and the movers who showed up were right on time! They were very courteous and efficient. The other great thing was the constant communication from beginning to end offered by Upload. Thank you!”

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Posted 2 months ago

“excellent service!”

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Posted 2 months ago

“This gentleman (Vernon Monday) went above & beyond! He handled a heavy mattress all by himself! I recommend him highly!!”

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Posted 2 months ago

“Excellent experience. 2professional and pleasant gentleman showed up after letting me know in time. Went straight to work. Very pleased with the entire process. Just placed the pickup yesterday. Couldn’t ask for better.”

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Posted 2 months ago

“Oscar did a great job! Per my request, he contacted me about 20 minutes before arrival. He was punctual. He cleaned up a bit of dust left by my worn mattress. By himself, he removed my old king mattress and box springs and set up the new foundation and mattress. 100% positive.”

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Posted 2 months ago

LoadUp is rated 4.6 based on 6,041 reviews