LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,044 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,044 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very pleased with our experience with LoadUP. Fast, easy and reasonably priced. We liked how we were kept informed at every step of the process. LoadUP will be our go to company in the future.”

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Posted 3 months ago

“I had Jeremy do my pick up and he was so very kind and polite and very quick. He was here before the estimated time which was amazing and the price was really good too. I honestly would recommend everyone to use this company. Such a easy process. 10/10.”

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Posted 3 months ago

“Great service! They quickly removed my old fridge well within the time window and were very polite and efficient. Definitely would recommend.”

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Posted 3 months ago

“Great service! They quickly removed my old fridge well within the time window and were very polite and efficient. Definitely would recommend.”

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Posted 3 months ago

“Wonderful people! Great service! I love how they were stayed in communication with me to let me know their whereabouts and when to expect them. I will be using them again, for sure! Highly recommended!”

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Posted 3 months ago

“Load Up was incredible!! I called & was able to get a reservation for the next day. The price was good & Daniel did an excellent job of communicating. He let me know when he was on the way & was finished loading within an hour. He was very professional & I would definitely use Load Up in the future.”

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Posted 3 months ago

“Great service and happy with the product”

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Posted 3 months ago

“Excellent communication, did all that was promised efficiently, neatly, pleasant and polite. A pleasure to deal with.”

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Posted 3 months ago

“Very quick and convenient!”

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Posted 3 months ago

“The movers showed up on time, did a fantastic job of moving my couch, loveseat and recliner out of my house. They offered to try to find an organization that they can be donated to. I would use them again in the future! The reservation system was a little iffy, my credit card company sent me a potential scam notification about the charge and offered to decline the charge. I had to re-submit my credit card information over the phone, which I was very hesitant to do. I'm hoping I don't get double charged for this service.”

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Posted 3 months ago

“Great team communication beforehand, individual tearing down and removing a bed I was replacing was polite, clean and efficient. I was assured that because it was of good quality, it would be saved and not sent to landfill. I recommend LoadUp's service.”

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Posted 3 months ago

“I was very happy with LoadUp. There was a small issue but they made it right. I would definitely recommend them.”

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Posted 3 months ago

“Very punctual!”

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Posted 3 months ago

“Not only quick and efficient, the price beat everyone else's quote. Jonathan showed up on the time he mentioned, was able to beat my expectations on being able to load up everything and did it all with a smile and a fantastic attitude. Would highly recommend him for anyone else needing items hauled away!!”

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Posted 3 months ago

“The loader was so friendly and courteous. He was in and out in less than 5 minutes. I will definitely use this service again.”

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Posted 3 months ago

“From the beginning to the end every person I spoke to (and there were several of them) was so nice, communicated well, and were so accommodating when I had to reschedule. Love these folks!”

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Posted 3 months ago

“Excellent service on time service I recommend loadUp …”

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Posted 3 months ago

“I had a special circumstance with our pickup and Vincent, our loader, could not have been more kind and helpful. I will definitely recommend LoadUp to my friends!”

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Posted 3 months ago

“Thank you for your service. Very prompt and professional. I will definitely use again. Thanks”

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Posted 3 months ago

“On time and very friendly pickup crew. Recommend providing shoe covers for the men. Overall very satisfied with using this service. Thank you.”

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Posted 3 months ago

LoadUp is rated 4.6 based on 6,044 reviews