LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,050 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,050 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall excellent service by Cody and his helper. My appointment was between 12-4. Lets start with the texts. First one arrived about 12:30 telling me Cody was on his way. Second text said Cody would be at my place between 1:00-2:00. That was very helpful since my appointment was 12-4. I believe Cody and his helper got to my place around 1:45. We had the recliner ready to go except we couldn't get the back off. No problem, they knew how to release the catch. The took the chair out through the side door off the bedroom. I gave them the instructions that came with the chair, we talked about all the features, recline in multiple positions, heat and massage. I signed the paperwork and they left. Overall it took around 15 minutes. Very efficient and well worth the money to have Load Up dispose of my recliner. I'll be sure to use them next time I need things removed.”

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Posted 3 months ago

“Excellent communication, did all that was promised efficiently, neatly, pleasant and polite. A pleasure to deal with.”

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Posted 3 months ago

“This experience was superb. Pleasant interaction with phone contacts. Quick schedule of move - came in less than 24 hours! Executed the move flawlessly. THANK YOU!”

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Posted 3 months ago

“This company is the best I’ve ever worked with and i have no complaints at all they are 100% i would recommend them to anyone”

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Posted 3 months ago

“Great & quick service!”

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Posted 3 months ago

“Quick and painless!”

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Posted 3 months ago

“Upload was very reasonable,on time,kept me updated on there location and on time.I would use them again.”

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Posted 3 months ago

“Rick came to assemble our bicycles. He was on time friendly and he was all Business. I would recommend him to anybody looking for work like this.”

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Posted 3 months ago

“The mover who came out to move my washer and dryer was pleasant although I do not remember his name. He moved my washer and dryer out for me. I know it was in a tight space in my bathroom he got the job done and loaded it up he did a fantastic job.”

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Posted 3 months ago

“Michael was pleasant and efficient and on-time. Highly recommend!!”

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Posted 3 months ago

“The two LoadUp guys did an exceptional job. The kept me well informed of their ETA throughout the day. Upon the workers arrival, they were very respectful and considered by removing their shoes to avoid tracking snow and water through my home. Also, the LoadUp workers were very professional, kind and friendly great job!”

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Posted 3 months ago

“Michael was pleasant and efficient and on-time. Highly recommend!!”

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Posted 3 months ago

“1 out of 5, I’m giving the workers a 10. They were amazing. They quickly were able to figure how to move the sofa down a flight a stairs with a narrow pathway. They were professional, proficient, and very nice gentleman! Thank you! I will definitely use your service again!”

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Posted 3 months ago

“Fabulous. Rodrigo and his colleague were fantastic. The best service.”

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Posted 3 months ago

“Reasonable price…great communication and quick load up… thank you”

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Posted 3 months ago

“Awesome job”

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Posted 3 months ago

“LoadUp kept up great communication and arrived when they said they would. The person who picked up my sofa was in and out in about seven minutes. He was prepared, professional, and did what was required without any fuss. I highly recommend this service.”

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Posted 3 months ago

“The gentlemen were on time, very polite and very professional. They want to know if there was anything else they could do for us.”

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Posted 3 months ago

“Polite, courteous and efficient.”

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Posted 3 months ago

“Napoleon was excellent! Kept me posted as to arrival time. Fast and convenient will use Load Up again.”

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Posted 3 months ago

LoadUp is rated 4.6 based on 6,050 reviews