LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,322 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,322 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price, on time, good communication, no issues”

Helpful Report

Posted 2 months ago

“Quick service, reasonably priced and pleasant.”

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Posted 2 months ago

“Very good service and the loaders were very friendly and took good care of my place.”

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Posted 2 months ago

“Very professional and a good experience. Will be using LoadUp again in the next few weeks. Happy customer. Very pleased.”

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Posted 2 months ago

“Quick service, reasonably priced and pleasant.”

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Posted 2 months ago

“Very friendly and professional”

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Posted 2 months ago

“Collected as scheduled and the price was very reasonable in addition to the fast service”

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Posted 2 months ago

“Collected as scheduled and the price was very reasonable in addition to the fast service”

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Posted 2 months ago

“I highly recommend their services. From scheduling to the final delivery, the communication was excellent. Catalino and his team arrived on time, were professional, and demonstrated exceptional customer service. If you’re looking for reliable professionals, look no further and maintain clean neighborhoods.”

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Posted 2 months ago

“Easy scheduling and pick up for three mattresses. Highly recommend”

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Posted 2 months ago

“Anthony, our LoadUp person, was fantastic! Communicated with me throughout the day re arrival time, was efficient and thorough and extremely nice! And prior to this, LoadUp communicated with me clearly and thoroughly to arrange the appointment (which was for a new mattress/box spring setup and takeaway of old). Altogether, my experience w LoadUp was PERFECT. They did everything they said they’d do, when they said they’d do it, and they did it perfectly. Highly recommend!”

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Posted 3 months ago

“Jason did a great job!!!”

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Posted 3 months ago

“Jason did a great job!!!”

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Posted 3 months ago

“Very satisfied; movers were very professional and precise with removing the furniture.”

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Posted 3 months ago

“Very friendly and professional”

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Posted 3 months ago

“Very friendly and professional”

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Posted 3 months ago

“Very happy with Loadup from start to finish. Would highly recommend to anyone. Thanks”

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Posted 3 months ago

“Everything ran very smoothly. The online booking for service, payment online, emails and texts from LoadUp and Bryan, the driver, punctuality and professionalism were all exemplary!!”

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Posted 3 months ago

“It was a quick, easy process, and I didn't have to be there for the pickup.”

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Posted 3 months ago

“The two individuals who arrived at my home were " Very Professional," courteous, and punctual. Highly recommend this company”

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Posted 3 months ago

LoadUp is rated 4.6 based on 6,322 reviews