LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,028 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr Brown gave me excellent customer service. He was very professional and quickly removed the items in a timely manner. 5 Stars for Mr Brown!!”

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Posted 1 month ago

“Arrived right on time; great service!”

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Posted 1 month ago

“Ordered a pickup on a Friday and they picked up a chair and sofa on Saturday. Very fair pricing and great service. Just left them in the driveway and got a little discount as well. Highly recommended.”

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Posted 1 month ago

“Great service all round. The driver Anthony was very prompt at texting me and keeping me updated.”

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Posted 1 month ago

“Very nice people”

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Posted 1 month ago

“Andre and the various other load up movers who have come to my house have done a phenomenal job! Earlier today- Andre helped to clear out items from 2 garages and 1 sitting room. He even took items from Good Will. He was very professional. I love Load Up and I highly-recommend them!”

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Posted 1 month ago

“Perfect on line communication, on-time pick up, very professional staff”

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Posted 1 month ago

“They great freindly, too”

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Posted 1 month ago

“I am a first time customer of LoadUp and was very satisfied with the prompt communication received via email and text about my order. Everything was smooth leading up to the retrieval of my item and I was able to choose the organization that would be receiving it from a dropdown list when scheduling online. A discount was also applied for booking with them through their website which I appreciated. Thank you!”

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Posted 1 month ago

“I was able to schedule a mattress removal and new mattress set up for the very next day. The crew kept me up to date on their scheduled arrival and showed up on time. Excellent service. They were friendly, quick and efficient. Highly recommend.”

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Posted 1 month ago

“very good service first time i used them got the job done didnt waste time yes they get 10 stars.good job guys.”

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Posted 1 month ago

“The two gentlemen who came to our house were very nice and helpful. I'd call your company next time and recommend your people to my friends.”

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Posted 1 month ago

“Very polite and curious crew very careful not to damage anything.”

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Posted 1 month ago

“Very polite and curious crew very careful not to damage anything.”

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Posted 1 month ago

“This company is absolutely the best to work with—the communication is top notch. They were correct when they said you point and they remove!! Fast service, and complete. The quote was less than we expected for the huge job we had. We will use them from now on whenever we have a job like this! They removed the stress of this over the top need.”

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Posted 1 month ago

“The guy showed up in a timely manner, he was pleasant and efficient. He took a lot of care to not damage my house or the 3 large appliances he moved for me. I had 2 appliances moved downstairs and a large freezer moved upstairs.”

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Posted 1 month ago

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Posted 1 month ago

“Website did not list both items in spite of hitting edit button. Called and their service depth got the order corrected and edited. Pick up accomplished next day”

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Posted 1 month ago

“We were very impressed with this moving company, very punctual and good communication by text and phone. The two young men that moved the items were very nice and did a great job. We will definitely contact this company again in the future if needed. Thank You !!”

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Posted 1 month ago

“They were prompt and very polite. They got the work done without issue. They cleaned up and removed all the cardboard.”

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Posted 1 month ago

LoadUp is rated 4.6 based on 6,028 reviews