LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,561 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brian was a wonderful young man the only issue I have is not either him he was not my initial guy to come for my pick up. I don’t know who it was but the timeframe was between eight and 12 and the guy never showed so I called you guys sent Brian wonderful young man. The issue I have is you guys sent him to load up a treadmill. I’m not talking about a walking pad. I’m talking about a very heavy treadmill that was upstairs to do it all on his own. I felt so bad, but he was a trooper and got it done.”

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Posted 1 month ago

“They communicated so well! Even the ETA the day of! Showed up and loaded the very heavy mattress.”

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Posted 1 month ago

“Quick and easy Mattress pick up. Thanks Mario!”

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Posted 1 month ago

“Very helpful! Joshua helped me unload my car up 3 flights of stairs to my apartment, very swift and very friendly. I’d definitely use this service again.”

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Posted 1 month ago

“Very helpful! Joshua helped me unload my car up 3 flights of stairs to my apartment, very swift and very friendly. I’d definitely use this service again.”

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Posted 1 month ago

“Got their service set up for the removal of my old mattress and foundation when I purchased my new set. Once I received the new set, I set up my appointment and it was super easy. I had set it up for "afternoon" but they got busy and had to push it back a couple hours. Transparency from an "on the way" message to watching the progress tracker and them showing up to pack up and take away the old set was great. I did already have the old set outside and ready for pick up, so it was an easy stop. 5/5, A+”

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Posted 1 month ago

“Four men that came out to pick up everything or very helpful, friendly and thorough. I would use this organization again, very satisfied”

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Posted 1 month ago

“I called LoadUp on Friday for furniture pick-up. I was offered my choice of time slots For that Sunday! The associate was pleasant, listened to my story,and uber efficient. Almost immediately I received a text from LoadUp confirming those details. Saturday another quick reminder text. Sunday, I then received a very cordial text from the driver. He checked in and said he was 30 minutes away- Would we be available at an earlier time? No pressure at all. We enthusiastically said,YES! He and his helper arrived promptly and my husband took them to the furniture. We had disassembled the furniture already. It only took them 12 minutes to finish the job. AMAZING!!! We have a recently blended household with lots of extra STUFF. When we get ready, we totally, without any reservation , will always call LoadUp! In awe- Laurie and Steve”

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Posted 1 month ago

“The loadup crew was courteous and efficient. It didn't take them long to complete the job.”

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Posted 1 month ago

“Great job thanks”

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Posted 1 month ago

“Micheal and the guy that was helping with him did a fantastic job moving my items in a nice timely fashion. Definitely will be using service again.”

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Posted 1 month ago

“Micheal and the guy that was helping with him did a fantastic job moving my items in a nice timely fashion. Definitely will be using service again.”

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Posted 1 month ago

“EXCELLENT! First time using LoadUp and the experience was awesome! Tyron and his partner were on time and ‘on point’-friendly, efficient and in a matter of minutes the job was done! LoadUp’s website is easy to use, their pricing is reasonable and they have great people on their team. Recommended without hesitation!”

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Posted 1 month ago

“Our pickup person was extremely organized and very friendly! I enjoyed the experience and would work with this company again in the future!”

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Posted 1 month ago

“Worker was very courteous and loaded it all in quick time.”

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Posted 1 month ago

“Christine showed up on time and did a great job, finished quickly. Thank you”

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Posted 1 month ago

“Yudiel and his partner were exceptional! They moved 2 pieces of furniture out of my apartment in under 30 minutes. Extremely courteous and friendly. I am impressed and would recommend LoadUp to others. My expectations were exceeded! 5 stars and THANK YOU!”

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Posted 1 month ago

“On time, amazing team of two guys Akossiwa and his coworker were amazing. Five plus stars. Call this company. They’re professional, punctual, upfront and transparent on their prices.”

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Posted 1 month ago

“Jesus and his partner were extremely friendly and efficient. They completed the removal of a very large mattress within minutes. Very pleased with their service!”

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Posted 1 month ago

“Christine showed up on time and did a great job, finished quickly. Thank you”

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Posted 1 month ago

LoadUp is rated 4.6 based on 7,561 reviews