LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,297 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,297 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Fast, efficient and priced right!”

Helpful Report

Posted 1 week ago

“Only picked up old mattress did not set up new one at the same time. Worse shoes into my house with no coverings. No identification or business card shown by dirver.”

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Posted 1 week ago

“Loadup was absolutely fabulous! I requested pickup for my sofa in the evening, and the next day early in the morning they arrived and within 5 minutes they were gone. Yudiel and his partner were fantastic! They were very skilled maneuvering my oversized sofa, moving it safely out of my house. Thank you Yudiel and thank you Loadup! You are truly the best!”

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Posted 1 week ago

“Excellent service and very professional. Would not hesitate to use them in the future. Only gave 5 stars because I couldn’t give 10…”

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Posted 1 week ago

“Arrived on time. So nice snd polite and very efficient!! I would use them again and again. Also, priced very fair. 5+++++”

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Posted 1 week ago

“Crew was friendly, efficient, and got the job done!”

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Posted 1 week ago

“I scheduled my initial pick up for 06/15. My credit card was charged but no one showed up. I had to reach out to them to reschedule. Once rescheduled, the driver was excellent. Jeremiah was thorough and professional. He communicated several times to let me know how close he was. I would definitely choose Jeremiah again.”

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Posted 1 week ago

“Fair price, on time, professional and polite movers. Did very well with large heavy pieces. One required a door be removed. No damage to home in removal”

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Posted 1 week ago

“Fair price, on time, professional and polite movers. Did very well with large heavy pieces. One required a door be removed. No damage to home in removal.”

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Posted 1 week ago

“Excellent customer service and pick-up crew”

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Posted 1 week ago

“Adam did an amazing job! He was compassionate, and amazing! He deserves a raise and commendation! Could not be happier! He was amazing!”

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Posted 1 week ago

“We were totally happy with the service your company provided. The guys were very courteous and worked with all their might. We will use LoadUp the next time we need moving or packing help. With no doubt LoadUp is who we shall call. We appreciate everything that y’all helped us with. Being on time was certainly appreciated. Sincerely, Kenny & Tommi Mitchell 817-996-1024”

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Posted 1 week ago

“Goof job guys. Polite associate.”

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Posted 2 weeks ago

“Great job! On time and professional.”

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Posted 2 weeks ago

“Easy to schedule. Texts/emails to keep you in the loop. Delivery on time. This is a very fast and efficient company- I had an awesome experience.”

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Posted 2 weeks ago

“Worst experience I ever had with a company! the salesmen promise you the world but the service is horrendous! Spent so much time and money and the job was still not completed ! My husband spent 3 hours getting the rest of the stuff that they were suppose to take out of the house! Horrible customer service! Stay away!!!!”

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Posted 2 weeks ago

“Convenient and gets the work done!👍”

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Posted 2 weeks ago

“Daniel and Scott we very efficient and very nice and friendly. I am very satisfied with the care they took moving the large and heavy items around making sure nothing was scratched or damaged. Highly recommended!”

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Posted 2 weeks ago

“Courteous efficient and prompt!”

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Posted 2 weeks ago

“Though the service was excellent (on time and done quickly), the price isn't worth it: over $300 for one box spring, 2 mattresses, and one bed frame (all twin sizes).”

Helpful Report

Posted 2 weeks ago

LoadUp is rated 4.6 based on 6,297 reviews