LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,394 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Very professional.”

Helpful Report

Posted 1 week ago

“Easy online quote, fast responses, and no hassle! The guys were great! They contacted me, and let me know they were on their way. I sent them pics and they picked up my appliances and checked whether they were working or not. Would definately use them again!”

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Posted 1 week ago

“Great Service”

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Posted 1 week ago

“Great service !”

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Posted 1 week ago

“Great service !”

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Posted 1 week ago

“They were very professional and respectful. I was notified when he was near so that I can be prepared which I appreciate that. Yes I would recommend their service again. Thank you.”

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Posted 1 week ago

“LoadUp is more than junk removal and we hired them to move a heavy piece of furniture upstairs. Great service and would certainly use again…”

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Posted 1 week ago

“Jamaras and JR were very pleasant, they had to pivot and get resourceful maneuvering a very heavy piece of furniture within a tight space. They both had great attitudes and worked well together. Extremely positive experience in light of our situation.”

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Posted 1 week ago

“Great service !”

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Posted 1 week ago

“Would highly recommend”

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Posted 1 week ago

“The loaders came on schedule and completed the job in a timely manner. They were also very personable.”

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Posted 2 weeks ago

“Very helpful”

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Posted 2 weeks ago

“Fantastic service! I will use this service in the future!”

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Posted 2 weeks ago

“Amazed how quick the services were. Inquired late in the day and was able to schedule pick up the very next day. Kept up date and arrival was at the scheduled time. Would use again!”

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Posted 2 weeks ago

“These folks were fantastic from the time I called and scheduled a next day pickup of residual furniture I couldn't fit in my POD. The step-by-step text communication was flawless, and web site was very useful and user friendly. I was able to cancel a 55-inch TV I decided to remove from the list and give to a friend, I'm hoping they reduced the $50 cost and credited my charge card. The overall cost was quite reasonable considering the urgency and expediency. I do hope anything of value to someone else in need is considered instead of just dumping items. Again... Great service and customer support!”

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Posted 2 weeks ago

“Kept me informed of ETA with updates and lead person. Notified me upon arrival. Knowledgeable on how to dissemble the large couch Very efficient. Happy customer.”

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Posted 2 weeks ago

“Great job ! Very happy with the crew and the service.”

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Posted 2 weeks ago

“The driver and crew were efficient and kind. They moved a dozen items through dirt and snow though some items dropped. The items and dolly left the wooden deck stairs scratched with some gashes. If this crew was headed to the dump, the method of movement would not be an issue; however, I booked this service specifically since most of the items could be donated. After being in snow or dirt or dropping and getting more damaged, this was not possible, which is disappointing. The next time I have items for the dump, I would be very happy to rebook this crew and use the loadup service.”

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Posted 2 weeks ago

“The loader, Brandon, was great: on time, friendly & courteous & efficient ...”

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Posted 2 weeks ago

“The task was done with great courtesy”

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Posted 2 weeks ago

LoadUp is rated 4.6 based on 7,394 reviews