LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,301 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,301 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Very professional and courteous. Excellent job.”

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Posted 2 weeks ago

“Excellent service! Guys were in and out and very processional! Thank you !!!”

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Posted 2 weeks ago

“From the very beginning, they were extremely responsive to all my questions and concerns, and promptly provided a detailed quote. They maintained excellent communication throughout—letting me know when they were on their way, upon arrival, and even at departure. The crew arrived on time, worked efficiently, and conducted themselves with professionalism.”

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Posted 2 weeks ago

“My entire experience with LoadUp was simple and easy. My load was picked up on time as promised, and Felicia was very polite at the pick up site and I would highly recommend her for any service! Thank you!”

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Posted 2 weeks ago

“Super great group of hard working people. They worked their hearts out. Did a fantastic job and were super friendly. Thanks again. I would recommend them to everyone I know A+++”

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Posted 2 weeks ago

“From start to finish this was the EASIEST thing you can do! Made my appointment online and paid for it, driver Juan arrived on time, and like that , my furniture was on the way to be donated.Use this company with confidence!”

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Posted 2 weeks ago

“Agustin and his team did a great job setting up our mattresses, removing the old ones and leaving no trace of the boxes or any trash. They were very friendly and helpful! I would not hesitate to use them again!”

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Posted 2 weeks ago

“Super great group of hard working people. They worked their hearts out. Did a fantastic job and were super friendly. Thanks again. I would recommend them to everyone I know A+++”

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Posted 2 weeks ago

“Dave did a great job! Fast and efficient.:)”

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Posted 2 weeks ago

“They were efficient, kind, and wonderful to work with!”

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Posted 2 weeks ago

“They were efficient, kind, and wonderful to work with!”

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Posted 2 weeks ago

“it was easy and quick”

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Posted 3 weeks ago

“Took less than 24 hours from sending the request to picking up my items. Communication was great and pricing was very fair. I was sent a text when they were on their way and the whole experience was easy. Highly recommended”

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Posted 3 weeks ago

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Posted 3 weeks ago

“This was such an easy process! Saturday, I went on their website, checked off a mattress pickup for today, and it's been picked up. The driver kept me updated on his arrival time and the price was very reasonable. I'll use LoadUp again!”

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Posted 3 weeks ago

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Posted 3 weeks ago

“Easy to book - Reasonable price - Good communication … From the moment I reached out to them online, their responsiveness was impressive. They promptly replied and provided me w/ a convenient link to calculate the cost of the pickup. Because it was more of a property cleanout; furniture, exercise equipment, washer, etc from the basement, along w/ beds from the 1st and 2nd floors and a fridge from the garage. I just sent pictures which made the quote process transparent and straightforward. I signed up, paid, and the workers arrived on the requested day … I was surprised that they weren't using a company truck etc - but the Toyota Rav4 w/ trailer seemed to work out OK. The two ladies (mother and daughter) and a young man were so helpful, professional, thoughtful, and super great at their job! I was very impressed and pleased … I really appreciate the ability of the crew to take everything out to the curb first, then load the trailer. That way, we didn’t have to wait around for them to come back and retrieve the second load. They did a great job! Very careful moving out everything! I appreciate their attention to detail. Luz and the two “junk haulers” turned out to be the most considerate, cheerful, reliable, courteous and professional movers I’ve had in awhile … Great experience. The price is fair, the crew was on time, and everything was taken without issues. I will definitely use them again and recommend them.”

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Posted 3 weeks ago

“On time and excellent pickup! Gracias Samuel!!”

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Posted 3 weeks ago

“Very good service, drivers and workers on time and were very careful removing my furniture...also very courteous..”

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Posted 3 weeks ago

“The pickup process was smooth and professional. Highly recommend this company.”

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Posted 3 weeks ago

LoadUp is rated 4.6 based on 6,301 reviews