LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,175 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,175 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Delivery personnel were very professional.”

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Posted 2 weeks ago

“Nana and Isaac were great. I had an item they were not familiar with but they quickly figured it out. They were friendly and efficient”

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Posted 2 weeks ago

“I was very satisfied with LoadUp's service. I had to change the order a number of times, and they responded quickly to each of my requests. The loader came on time and efficiently removed all of the items from the apartment. Great service!”

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Posted 2 weeks ago

“It was very easy to book and the price was quite reasonable. They made contact a good bit before they arrived to give me an ETA and they arrived right on time. Service was very professional and they were done in less than 5 minutes hauling away a piece of exercise equipment I no longer used. I'm very happy to have that space free again.”

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Posted 2 weeks ago

“Service was good but time of arrival changed twice which made me change my plans.”

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Posted 3 weeks ago

“The team that came to handle my order was on-time, professional and had the job done in an efficient and timely manner.”

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Posted 3 weeks ago

“The wonderful women that came to put my headboard together (after having to fight with customer service about their screwup by not sending the completedirections on headboard installation) were a joy. They were courteous, knowledgeable, and hard-working. Would 1000% recommend these wonderful women to anyone needing help.”

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Posted 3 weeks ago

“The crew that provided our service was very professional. They kept me informed of their arrival time. The administration office was very helpful.”

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Posted 3 weeks ago

“Great professional crew, on time, efficient and friendly. I would recommend them to any of your customers. Thank you.”

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Posted 3 weeks ago

“We had an excellent experience with LoadUp. They built and set up our bed perfectly! We highly recommend their services!”

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Posted 3 weeks ago

“They arrived on time, were polite and careful and kept in touch on their way to my house.”

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Posted 3 weeks ago

“It was fast and simple to have LoadUp take away the unwanted and partially used interior paint containers that were sitting in my home.”

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Posted 3 weeks ago

“The crew that provided our service was very professional. They kept me informed of their arrival time. The administration office was very helpful.”

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Posted 3 weeks ago

“Other than an issue with getting a loader the service was good loader was friendly careful and quick I would use them again”

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Posted 3 weeks ago

“Great communication and service. Highly recommend”

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Posted 3 weeks ago

“The site is easy to use and the crew led by Jabbar was amazing efficient and professional.”

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Posted 3 weeks ago

“The site is easy to use and the crew led by Jabbar was amazing efficient and professional.”

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Posted 3 weeks ago

“Very friendly and competent! They did what they promised and gave it an extra effort to please the customer. I will use them again.”

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Posted 3 weeks ago

“Right on time, great communication, very friendly and had a full bed broken down, mattress, twin mattress and 4 patio chairs on the truck in twenty minutes!! Would highly recommend!!! Will use again!”

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Posted 3 weeks ago

“Came, kindly introduced themselves, and got straight to work. Only took about 15 minutes.”

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Posted 3 weeks ago

LoadUp is rated 4.6 based on 7,175 reviews