LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,148 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,148 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Excellent service.”

Helpful Report

Posted 1 month ago

“When Michael and Lawrence showed up, I didn’t think they could everything in . They worked so hard and went above and beyond. Excellent!!”

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Posted 1 month ago

“It was easy to book the service using their website. The information throughout the process was proactive and timely. The two-person team that undertook the job was professional, fast, and friendly. Will definitely use this company again.”

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Posted 1 month ago

“On time, very efficient”

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Posted 1 month ago

“I absolutely recommend Loadup. I have used them several times. Their prices are great, and their crew is very professional .”

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Posted 1 month ago

“The process from start to finish was very easy and pretty efficient. The only issue was there was a miscommunication on the rug size, but it ended up not being a big deal. Customer service is wonderful, and even the loader that came to my house could not have been more professional. Just make sure you you give all the specifics of the items being picked up like the size, measurements, etc. Thank you. LOAD UP”

Helpful Report

Posted 1 month ago

“Terrible experience. Booked them for furniture assembly and then decided to cancel less than 48hours later, and more than 3days before the scheduled appointment and they are trying to charge 20%fee for cancelling. They also charged the full amount to my credit card the week before the scheduled appointment. Terrible business practice and predatory cancellation policies.”

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Posted 1 month ago

“Alex was very quick and professional. He managed to get our couch out the front door by himself in 30 seconds, something that took the two movers we had moving in over 20 minutes. He was right on time and the whole process took about 5 minutes!”

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Posted 1 month ago

“Professional personable kind in the way they handle their business. It gives you confidence they know what they’re doing and I’m so happy to have had the person that I did this morning. Mr. Killian he walked me through everything and recognize it for an old lady. I really needed his assistance and it was great.”

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Posted 1 month ago

“Jeremy was so quick and very polite. He was loaded down with other items with no help and worked hard to secure everything to his trailer. Wish everyone was as prompt serious and considerate as he was. Don't lose this guy he was great!!!”

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Posted 1 month ago

“Professional and Courteous”

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Posted 1 month ago

“I was satisfied, but I had to help him carry the TV. He was supposed to come with 2 people.”

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Posted 1 month ago

“Today I had the experience With the working with a Neal he Was my driver He loaded all of the items that needed to be picked up and some He had great communication was very honest The rates the whole and I appreciate the time that he took to explain how the program worked As well as providing me with documentation of the pickup I would recommend Neal anytime”

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Posted 1 month ago

“Pickup was easy and people were very nice. Not 5 stars because there was total confusion about the pickup time — request pickup window was confirmed then emails sent with times outside the window. Then a phone confirmed another time, but they showed up 3 hours earlier (which was fine, but it all ruined my day for anything else).”

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Posted 1 month ago

“Very friendly and professional”

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Posted 1 month ago

“Your crew was top notch! Isabelle and Alexander were personable, capable, personable and efficient. I couldn’t be happier with my first LoadUp experience.”

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Posted 1 month ago

“This company does it right! Professional, polite, conscientious and kept me updated on every step between my call to request a pick up and the job being done the following day! Highly recommend if you need something hauled away!”

Helpful Report

Posted 1 month ago

“Load up did everything they said they would do. The price I was quoted was reasonable and they arrived in the exact window they gave me. Highly recommend!”

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Posted 1 month ago

“Mr Kahlid was excellent.”

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Posted 1 month ago

“Load up did everything they said they would do. The price I was quoted was reasonable and they arrived in the exact window they gave me. Highly recommend!”

Helpful Report

Posted 1 month ago

LoadUp is rated 4.6 based on 8,148 reviews