LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 4,526 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 4,526 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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LoadUp 5 star review on 22nd September 2022

Rita And Michael

Michael

LoadUp 5 star review on 20th October 2021

Cal Kemper

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keith was very professional. He texted ahead of time to give me enough time to make it home from work. They were quick and very good people.”

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Posted 2 weeks ago

“Professional, proficient, cordial”

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Posted 2 weeks ago

“Shad and his partner were very professional when they picked up two items from Thuma furniture. They knew exactly what they were doing and would not hesitate to hire them if the need arose.”

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Posted 2 weeks ago

“They responded with exact information and advised when they were on their way. And their text messages were timely. Got rid of mattresses that no one else would pickup.”

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Posted 2 weeks ago

“very impressed, prompt, professional, great communication, Jakub and Sylvester were excellent. i will use this service again and i would make a point of requesting Jakub and Sylvester.”

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Posted 2 weeks ago

“Very good. Third party was kggetitdone.com. Efficient”

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Posted 2 weeks ago

“Great service and on time.”

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Posted 2 weeks ago

“Both drivers were very good at picking up and loading my item. They came into my home and were very respectful of the space that they needed to work with.”

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Posted 2 weeks ago

“Super quick , knowledgeable, professional & efficient. Will most definitely call them again. Easy 5 ⭐️”

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Posted 2 weeks ago

“Great company driver very polite.”

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Posted 2 weeks ago

“Excellent job and one of the hardest things I've ever seen done, especially for the price I paid. I totally recommend this company.”

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Posted 2 weeks ago

“Fast and smooth!”

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Posted 3 weeks ago

“I checked very good, however, the work was excellent. Saved us a lot of time and effort. Enoc was informative and friendly. We plan to use his services again.”

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Posted 3 weeks ago

“Very professional and quit in and out services was excellent 👌”

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Posted 3 weeks ago

“Mr Yukon was very professional and new what to do, I would recommend him and his company any time”

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Posted 3 weeks ago

“That was so quick and easy and I will absolutely use this service again. Thank you!”

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Posted 3 weeks ago

“Easy to order a pickup and schedule it. Then I got emails using two different names, names that differed from the initial company’s. Spoke to Mattress Disposal Plus first to make order, then received emails from LoadUp and College Hunks. As I called several companies for quotes, I cancelled the order from College Hunks. Then got an email giving me a refund for cancelling the order, from a company that I hadn’t paid. It ended with LoadUp arriving when they said they would and picking up the mattresses, while the truck from College Hunks pulled up. I still don’t know which company works for which company—just glad LoadUp took the mattresses.”

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Posted 3 weeks ago

“Good service but the claim to be eco friendly seems to be untrue for mattresses as I was told by the driver that my mine would just go into a landfill.”

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Posted 3 weeks ago

“Excellent service by the load up team very courteous and very careful taking out my recliner Highly recommended for Jijuan and his partner Great 👍🏽 team together.”

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Posted 3 weeks ago

“LoadUp made everything easy. They were responsive, especially to emails. They called and texted to let me know they were on their way, and super efficient and gracious when they got here. The price is fair too. Excellent!”

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Posted 3 weeks ago

LoadUp is rated 4.6 based on 4,526 reviews