LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,021 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,021 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professionaland.nice”

Helpful Report

Posted 2 weeks ago

“Great guys! Polite, respectful and careful with antiques. Will be using them again!”

Helpful Report

Posted 2 weeks ago

“We were so happy to locate your company. No doubt we will use you in the future! 😊”

Helpful Report

Posted 2 weeks ago

“Great guys! Polite, respectful and careful with antiques. Will be using them again!”

Helpful Report

Posted 2 weeks ago

“I was mostly satisfied with the pickup but metel rod was left behind it must of.fell off the truck. No need to come back i will dispose of it myself.”

Helpful Report

Posted 2 weeks ago

“quick and efficient”

Helpful Report

Posted 2 weeks ago

“Guys we awesome-worked very quickly and did a great job.”

Helpful Report

Posted 2 weeks ago

“Very nice people on time called ahead Very careful moving through doors”

Helpful Report

Posted 3 weeks ago

“Loadup was quick, affordable and the loaders were the best! Very professional! I highly recommend!”

Helpful Report

Posted 3 weeks ago

“Loadup was amazing. They were quick, professional and affordable.”

Helpful Report

Posted 3 weeks ago

“The loaders were awesome. Efficient, friendly, careful with furniture. They took care of everything perfectly. Would use them again and recommend highly to others!”

Helpful Report

Posted 3 weeks ago

“Great help getting rid of some items before a move with fair pricing.”

Helpful Report

Posted 3 weeks ago

“Guys very nice and did exactly what we needed. Thank you. Will give out your name to neighbors. They move a huge lounge chair from upstairs to our downstairs!”

Helpful Report

Posted 3 weeks ago

“I'm so disappointed with this service. I schedule my sofa to be picked up a week in advance. I was given a window of 4pm to 8pm. The driver showed up after 9am. There are mulitple representatives that have contacted me from 7 different numbers within a 2 day span of time. It was clear dispatch had to contact the driver multiple times, the back and forth was ongoing and frustrating. It was extrememly difficult to hold my small kids and my cats in a room while waiting for so long and so late. I suggested half for the inconvience, was given $10. Go with a different service, there are many out there.”

Helpful Report

Posted 3 weeks ago

“Friendly, knowledgeable and quick. Very pleased”

Helpful Report

Posted 3 weeks ago

“Excellent service”

Helpful Report

Posted 3 weeks ago

“Everything was great after the loaders arrived. No complaints about anything. The only negative was they arrived 1hr 44min late. I was notified at the time they were supposed to arrive that they would be late due to a flat tire in route.”

Helpful Report

Posted 3 weeks ago

“Great experience with these guys! Super friendly and fast and efficient! Will definitely be using them again. Highly recommend!”

Helpful Report

Posted 3 weeks ago

“A great experience. On time. Great communication and a set price. There was never even a hint of a conversation that always starts with "Oh, we have to charge more for that." The price was the price. I'm happy to recommend them and they will certainly be my first call if needed in the future.”

Helpful Report

Posted 3 weeks ago

“Luis and his crew did a great job! They were courteous and professional. We had some heavy furniture that needed disassembling and removed. Fantastic all around! Will definitely use this company again!”

Helpful Report

Posted 3 weeks ago

LoadUp is rated 4.6 based on 6,021 reviews