LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,394 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Very fast and professional service. Everything was handled smoothly and efficiently. I would definitely use LoadUp again.”

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Posted 2 weeks ago

“Very good person who came for job He did excellent job, will recommend”

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Posted 2 weeks ago

“Nicholas was very polite and professional. The removal of our recliner sofas was easy and they were very careful to not mark the walls, floor or doors during the move. If I need more items removed, I would definitely call again.”

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Posted 2 weeks ago

“I would have given you a five except the loaders had to come out two times because the first set of loaders didn’t have any tools and it took tools to take the treadmill apart. I received a personal call from your company who alerted one of their teams that were out on the road to come out and pick the treadmill up which they did and I was very appreciative and I would definitely recommend you guys now that I know about you.”

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Posted 2 weeks ago

“They arrived on time and were very courteous and professional. They came provided the service and left no time was wasted. In and out very good.”

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Posted 2 weeks ago

“They were amazing and SUPER PROFESSIONAL! They handled the assignment flawlessly”

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Posted 2 weeks ago

“Service was amazing, I highly recommend. Christian took care of my mattress removal efficiently!”

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Posted 2 weeks ago

“Will make sure to serve customers, very professional and courteous. Very satisfied!”

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Posted 2 weeks ago

“Timely and didn't scratch my walls. Thank you! Very good service!!”

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Posted 2 weeks ago

“The company was on time as well as completing the job quickly.”

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Posted 2 weeks ago

“My only issue was that there was no communication during my 4 hour window about arrival time and they did arrive but 90 minutes late.”

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Posted 2 weeks ago

“The delivery person who came to picked up a matress was acted like a program-robot, the way I felt. I had a small wooden bookshelf, 13" x 30" small bookshelf on top of a shelf. It was out of my reach with my height. I asked this tall guy, if he could move it to the desk next to where I could reach, but he couldn't do it. It's light and it would only took less than a few seconds to do it. Either this person or the company, they seemed running the business under severe restricted rules with a zero room for humanity.”

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Posted 2 weeks ago

“Raul was fast professional and did an awesome job!!”

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Posted 2 weeks ago

“Great service!! Very quick and friendly. I would highly recommend!!”

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Posted 2 weeks ago

“Everything went so smoothly and Garret was such a nice polite young man!! Super strong too!! Thank you all so much!!!!”

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Posted 3 weeks ago

“I'm so glad I found LoadUp Junk Removal! Two friendly gentlemen arrived on time, whisked my stuff out of the house, documented everything and were in and out in 15 minutes. I had a 100% hassle-free experience with LoadUp.”

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Posted 3 weeks ago

“I am a first time customer. When I called Loadup for the first time, I spoke to Gel, who answered the phone. Her pleasant voice and handling my questions were awesome!! When asked about pricing, there were no hesitation and no recommendation to send someone out to review the items I wanted to remove. Gel gave me the price quickly. I especially, was happy to be able to schedule the pick-up the next day. When Loadup arrived today, the gentlemen were, professional, quick, and polite. I would highly recommend "Loadup" to all my friends and family. Very Happy Customer from Bedford, MA GO PATSS!!!!”

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Posted 3 weeks ago

“Great experience! On time, quick, efficient, personable. Kayla was terrific! Thank you Load Up!”

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Posted 3 weeks ago

“Firstly, the gentleman who showed up was friendly and helpful. However, he was by himself and just about not able to load, w/no ramp, a bigger and more awkward item. Without a ramp, he should have had a second person. I saw the name Katie as the driver and thought he might have someone else with him. In the end he did a great job and I am happy to have that stuff gone! :-)”

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Posted 3 weeks ago

“The two men were polite, where able to move sofa and loveseat quickly, and they were on time. Thanks!”

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Posted 3 weeks ago

LoadUp is rated 4.6 based on 7,394 reviews