LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,890 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“They picked up an old elliptical trainer from our garage. Arrived when they said they would , and worked quickly to get it loaded. Great service, for a reasonable price!”

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Posted 3 weeks ago

“On Time and very Professional.”

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Posted 3 weeks ago

“Easy to schedule a pickup. The guys were very courteous and efficient. would use again.”

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Posted 3 weeks ago

“The guys entered.assessed,moved items, and left - extremely courteous and efficient!!!”

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Posted 3 weeks ago

“Great job got job done fast and efficient”

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Posted 3 weeks ago

“Thank you SO much for everything! From start to finish, everything (including communication) was TOP SHELF!!! Sheila and Jaffen were wonderful, funny, and so sweet!! I would most definitely recommend them to anyone who needs their help! We are SO, SO, SO pleased, blessed, and very grateful! Thank you again, Sheila and Jaffen!”

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Posted 3 weeks ago

“I was given a quote in writing of $139 but when they emailed my receipt after the pick-up was completed they charged me $154!! Will not recommend this company. Too dishonest for my taste.”

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Posted 3 weeks ago

“On time, friendly, tidy, and true to agreed upon price. I wish— would pay more for— transparent commitment to repurposing, recycling. I don’t know what will happen to the treadmill that was removed. I haven’t found a service that does that though and this was convenient and well priced.”

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Posted 3 weeks ago

“Heather and AJ were fantastic. They communicated well, worked hard, and are very thoughtful.”

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Posted 3 weeks ago

“Load Up site was easy to navigate Pickup crew was courteous and punctual. I will certainly use again for a similar job.”

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Posted 3 weeks ago

“Supposed to be here between 8-12 to get. couch and loveseat. Got her at FIVE THIRTY PM. (The people who came were nice and did what they were supposed to do. No explanation for being this late. I did not ask. I was furious by this time and just wanted my stuff OUT. I did treat them nicely.) Asked for refund of some sort from LoadUp. They told me no. NEVER AGAIN!! I am glad so many others had grat experiences. I definitely did NOT!”

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Posted 3 weeks ago

“Super quick, efficient, and seamless experience — from excellent customer service when getting a quote and placing a request, to next-day pickup! Communication was easy and clear; loved getting texts noting when drivers were en route and when they were almost arriving. Well worth the cost. Highly recommend.”

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Posted 3 weeks ago

“Very respectful and well mannered, showed up on time and was very fast and quick with loading everything that needed to be gone. If we ever need anything taken care of again we will definitely use them and refer them to people.”

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Posted 3 weeks ago

“The guys were very professional and nice. Had a hard time with the couch at first but they figured it out. They were careful not to damage the couch while moving it to its destination. I recommend Travis and Austin highly.”

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Posted 3 weeks ago

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Posted 3 weeks ago

“Outstanding customer service”

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Posted 3 weeks ago

“Mattress removal was very fast, everything was over in 2 min.”

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Posted 4 weeks ago

“The four guys were strong , friendly and motivated to get the job done! Many thanks Bruno”

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Posted 4 weeks ago

“Very good service. Happy customer. They were quick and efficient.”

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Posted 4 weeks ago

“The four guys were strong , friendly and motivated to get the job done! Many thanks Bruno”

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Posted 4 weeks ago

LoadUp is rated 4.6 based on 7,890 reviews