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LoadUp Reviews

4.6 Rating 6,978 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 6,978 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Very nice people! Very professional extremely careful carrying my mattresses down my stairway, kind courteous. And did a great job would be more than happy to use them again.
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Posted 1 month ago
Very efficient and reliable.
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Posted 1 month ago
Fast and effeicent.
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Posted 1 month ago
Easy to schedule a pickup time. People very personable. Loader kept me informed of their travel time and arrival time. David was professional and handled the piece of furniture easily.
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Posted 1 month ago
I had two guys from LoadUp remove my 840lb home generator and these guys bent over backwards to get it from its awkward location in the back yard onto the truck. After spending hours disassembling and hauling all the heavy parts I now (literally) have a clean slate - awesome job, thanks guys!
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Posted 1 month ago
My loadup driver was James. He had another guy with him and I didn't get his name, but they were incredible. Super quick. Came during the time they said they were going to and super nice! I will definitely use LoadUp again, but I would love to have James and the other gentlemen as my helpers. They were great!
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Posted 1 month ago
I used LoadUp to have an indoor hot tub removed from our mountain house. They quickly scheduled the project and the tub was removed two days after I called them. Todd and his wife did an excellent job on the removal. I highly recommend them to anyone in need of this type of service. Five stars to LoadUp!
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Posted 1 month ago
Very thorough. Removed everything (entire basement) and cleaned up when finished. Super polite and efficient. Did have to make 2 trips to complete the job over 2 days but did finish completely.
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Posted 1 month ago
Amazing job done to remove tree debris, part of old shed, old wrought iron railing m, etc. The guys were friendly and professional. We couldn’t be more please from making the appointment to completion. We’ll use them again for sure!
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Posted 1 month ago
Load up did a fantastic job. Anthony was polite, on time, and loaded up quickly. I would recommend them to anyone.
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Posted 1 month ago
The loaders came to remove my items were very polite and professional. I would recommend them to anyone who is looking to have this service.
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Posted 1 month ago
Great job. Very friendly. Will use again if needed. Completed job on time. Thank you
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Posted 1 month ago
Attentive, hard working, polite and efficient. All at a decent price. Thanks so much !
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Posted 1 month ago
Very professional and courteous. Prompt and efficient.
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Posted 1 month ago
1st time with load up and was great. Booked online the night before. So easy. They texted early morning to give me my est. time of arrival which was a good time. But they came even earlier which I loved. They took the item out of my home so quickly. Great experience. And both men super nice! Thank you LoadUp!
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Posted 1 month ago
Very thorough. Removed everything (entire basement) and cleaned up when finished. Super polite and efficient. Did have to make 2 trips to complete the job over 2 days but did finish completely.
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Posted 1 month ago
Brandon and his helper were good with communication and with being prompt. Moved things out efficiently and no extra hidden costs. Would definitely use this service again!
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Posted 1 month ago
Pickup went smoothly. Michael was congenial and completed the task without difficulty.
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Posted 1 month ago
I called several companies, and this one was the most efficient and easiest to work with. They were also the most cost-effective, which was a real plus! There were no hidden fees and the price they quoted me was the price I paid. They kept me informed every step of the way and got the job done within 48 hours of my request! The three movers were polite and friendly and professional. They did not ask for a tip, but I gave them one because their service was so good. I would definitely use this company again and would recommend them highly.
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Posted 1 month ago
Very good service and on time thank you
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Posted 1 month ago
LoadUp is rated 4.6 based on 6,978 reviews